Tag : Customer Experience

Qontigo Names Brian Rosenberg as Chief Revenue Officer
Business News

Qontigo Names Brian Rosenberg as Chief Revenue Officer

Fintech News Desk
by Fintech News Desk0
Financial intelligence provider Qontigo, part of Deutsche Börse Group, announced the appointment of Brian Rosenberg to the newly created position of Chief Revenue Officer. Rosenberg will lead Qontigo’s sales, marketing, applied-research and customer-experience teams across its global index and analytics business and will report to Sebastian Ceria, Chief Executive Officer. Rosenberg......
ScoreSense Leverages Machine Learning to Take Its Customer Experience to the Next Level
Fintech News

ScoreSense Leverages Machine Learning to Take Its Customer Experience to the Next Level

Fintech News Desk
by Fintech News Desk9
One Technologies Partners With Arrikto to Uniquely Tailor Its Scoresense Consumer Credit Platform to Each Individual Customer To provide customers with the most personalized credit experience possible, One Technologies, LLC has partnered with data management innovator Arrikto Inc. to incorporate Machine Learning (ML) into its ScoreSense credit platform. “To truly......
J.D. Power Recognizes Global Payments for Offering Excellent Customer Service
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J.D. Power Recognizes Global Payments for Offering Excellent Customer Service

Abhishek Upadhyay
by Abhishek Upadhyay0
Payment technology and software solutions provider, Global Payments Inc., recently announced that its Integrated business has been lauded by J.D. Power for offering an “Outstanding Customer Service Experience” for phone support. This is the first instance when J.D. Power has honored a payment technology provider company. Read More: New Experian Boost......
Temenos’ SaaS Digital Banking Offering Helps US Digital Banks Go Live in 90 Days
Banking Featured Fintech Fintech Startups Insights News Risk Management

Temenos’ SaaS Digital Banking Offering Helps US Digital Banks Go Live in 90 Days

Abhishek Upadhyay
by Abhishek Upadhyay12
Temenos, a leading company that offers a cloud-based platform to provide the banking sector with fund, wealth, and lifecycle management solutions, launched a front-to-back banking SaaS specifically crafted for the US market standards. This unique offering by the banking software firm has pre-integrated U.S. banking products and services that are......
Checkout Turbulence: Ingenico and FreedomPay Study Reveals Shoppers' Frustrations and Desires at the Point of Sale
Banking Fintech News

Checkout Turbulence: Ingenico and FreedomPay Study Reveals Shoppers’ Frustrations and Desires at the Point of Sale

Fintech News Desk
by Fintech News Desk0
Ground-Breaking Study Reveals More Than Half of Consumers Have Encountered Technical Issues at Checkout; Shoppers’ Desire for Simple, Secure Transactions and Maximized Loyalty Benefits Is Driving Adoption of Contactless Ingenico Group , the global leader in seamless payment, and FreedomPay, the world’s leading consumer-centric commerce platform, revealed the results of a survey......
Learn How to Improve Your Customer Experience for a Better ROI
Fintech News

Learn How to Improve Your Customer Experience for a Better ROI

Fintech News Desk
by Fintech News Desk0
Melissa Kivett, Chief Customer Experience & Marketing Officer, Individual Solutions Group, Prudential Financial, will be the headliner at Customer Experience Ecosystem: A Frost & Sullivan Executive MindXchange, debuting in New York City on February 25, 2020. The new one-day event, Unleash the Power of Organization-Wide Customer Centricity, will offer tools, insights and connections to help organizations design a winning......
New10 Partners with Vonage to Transform Contact Centre and Deliver a White Glove Customer Experience
Business Fintech News

New10 Partners with Vonage to Transform Contact Centre and Deliver a White Glove Customer Experience

Fintech News Desk
by Fintech News Desk0
Vonage , a global business cloud communications leader,  announced that New10 has selected its contact centre solution to better serve its customer-base by delivering exceptional experiences. Based in the Netherlands, New10 is a financial services company which helps entrepreneurs to finance their plans and ambitions for growth. Offering a fully......
Alliance Bank Improves Customer Experience with Ephesoft’s Intelligent Capture Solution
Banking

Alliance Bank Improves Customer Experience with Ephesoft’s Intelligent Capture Solution

Fintech News Desk
by Fintech News Desk0
Prominent APAC Bank and Content Capture Leader Join Forces to Accelerate Credit Automation Processes. Ephesoft, Inc., an industry leader in enterprise content capture and data discovery solutions, and Alliance Bank Malaysia Berhad, a bank well known for serving Malaysian small and medium enterprises (SMEs), today announced that the bank has implemented......
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