Tag : Customer Experience

Glia and Illuma Partnership Brings Seamless Voice Authentication to Customer Interactions
Finance News

Glia and Illuma Partnership Brings Seamless Voice Authentication to Customer Interactions

PR Newswire
by PR Newswire0
Evans Bank and WyHy FCU among first to deploy Illuma Shield™ on Glia Interaction Platform Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, and Illuma Labs announced a strategic partnership to streamline voice authentication for customer service interactions. By integrating......
Lone Star National Bank Selects Alkami's Digital Banking Platform
Banking News

Lone Star National Bank Selects Alkami’s Digital Banking Platform

PR Newswire
by PR Newswire0
Expansive digital transformation helps community bank innovate forward Alkami Technology Inc., a leading cloud-based digital banking solutions provider for banks and credit unions in the U.S., announced that Texas-based Lone Star National Bank has selected the Alkami Digital Banking Platform as a pillar of its technology stack transformation. The partnership is expected to......
Journey.ai and Tradition Capital Bank Partner to Redefine Cybersecurity and Digital Transformation
News Security

Journey.ai and Tradition Capital Bank Partner to Redefine Cybersecurity and Digital Transformation

PR Newswire
by PR Newswire0
Creates Blueprint for How Financial Institutions Can Significantly Strengthen the Security and Privacy of Customer Interactions While Also Dramatically Improving CX Journey.ai, Inc, a groundbreaking cybersecurity software business, has joined forces with Tradition Capital Bank, a leading community bank headquartered in Edina, Minnesota. This strategic partnership signifies a pivotal moment in the......
CommerceHub Helps FabFitFun Expand Ecommerce Capabilities to Deliver Happiness and Well-Being
Commerce E-commerce News

CommerceHub Helps FabFitFun Expand Ecommerce Capabilities to Deliver Happiness and Well-Being

PR Newswire
by PR Newswire0
CommerceHub, one of the world’s largest commerce networks and provider of software solutions connecting supply, demand and delivery for retailers and brands globally, announced that FabFitFun, the leading discovery shopping site for women, is implementing the CommerceHub platform to power its ecommerce business. FabFitFun is a Los Angeles-based ecommerce and media company that......
Accenture Invests in Parfin to Build Responsible, Compliant Web3 Infrastructure for Financial Institutions
Digital Asset Management Investment Services News

Accenture Invests in Parfin to Build Responsible, Compliant Web3 Infrastructure for Financial Institutions

Business Wire
by Business Wire0
Brazilian company is first Accenture Ventures “Project Spotlight” investment in Latin America Accenture has made a strategic investment through Accenture Ventures in Parfin, a leading provider of responsible, compliant Web3 infrastructure services to financial institutions in Latin America. Founded in 2019, with headquarters in London and Rio de Janeiro, Parfin offers digital asset......
Banks and Lenders See Opportunity to Rebuild Customer Trust Amid Crisis Through Digital Transformation
Banking News

Banks and Lenders See Opportunity to Rebuild Customer Trust Amid Crisis Through Digital Transformation

GlobeNewswire
by GlobeNewswire0
A new report from Smart Communications and Salesforce of 430 global executives highlights the importance of digital investment and hyper-personalized customer experience in rebuilding trust and succeeding in the future Smart Communications, a leading technology company focused on helping businesses engage in more meaningful customer conversations, in partnership with Salesforce,......
Biz2X Announces New Account Opening Product for Business Banking Clients
Banking News

Biz2X Announces New Account Opening Product for Business Banking Clients

GlobeNewswire
by GlobeNewswire0
Biz2X is excited to announce its new Account Opening product. This breakthrough technology allows banking clients to quickly and efficiently open new deposit accounts, enabling faster funding for borrowers. New small and medium-sized businesses are cropping up every day. The integration of Biz2X’s Lending and Account Opening products can help......
Lightico Acquires CX Platform Vizolution as Demand Booms for Digital Customer Completion
Finance News

Lightico Acquires CX Platform Vizolution as Demand Booms for Digital Customer Completion

PR Newswire
by PR Newswire0
With financial backing from Capital One Ventures, HSBC Ventures, Santander, NatWest and DBW, Lightico solidifies its dominant position in the digital completion sector Lightico, market-leading provider of digital customer interactions, announced its acquisition of Europe’s leading customer experience technology provider, Vizolution, which positions the joint company as the global leader in......
Passport Unveils New Performance Benchmarking Solution
Digital Payments Finance News

Passport Unveils New Performance Benchmarking Solution

PR Newswire
by PR Newswire0
The City of Charlotte and the City of Tampa are among the first to test functionality, comparing and evaluating enforcement data Passport, the leading mobility software and payments company trusted by cities to manage their parking and mobility infrastructure, announces the launch of its Performance Benchmarking solution. The first-of-its-kind tool provides cities with data-driven......
Wolters Kluwer Compliance Expert Shares Insights on Digital Lender Priorities in a Down Market
Lending News

Wolters Kluwer Compliance Expert Shares Insights on Digital Lender Priorities in a Down Market

Business Wire
by Business Wire0
Lenders continue steady, incremental progress in building their digital lending programs In an economy marked by high interest rates and the expense of fully digitizing, it comes as no surprise that digital lending has moved down most lenders’ priority lists But despite lenders’ increased emphasis on cost control, finding new......
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