Tag : customer satisfaction

InvoiceCloud Customer Ellington Mutual Achieves 7x Increase in AutoPay Adoption
Digital Payments News

InvoiceCloud Customer Ellington Mutual Achieves 7x Increase in AutoPay Adoption

Fintech News Desk
by Fintech News Desk0
Ellington Mutual Insurance Company has leveraged InvoiceCloud, an EngageSmart solution for online bill payment services, to streamline payment processes and maximize operational efficiencies. Since implementing InvoiceCloud’s payment solution, Ellington Mutual has experienced a 7x increase in its AutoPay adoption and discovered new opportunities to increase customer satisfaction. “InvoiceCloud’s solution not only met our......
Visionet Systems Implements New E-Commerce Platform for Hawaii-based Y. Hata & Co., Limited
E-commerce News

Visionet Systems Implements New E-Commerce Platform for Hawaii-based Y. Hata & Co., Limited

Fintech News Desk
by Fintech News Desk0
Integrated commerce solution helps food service distributor streamline operations and boost customer satisfaction Visionet Systems, the leader in digitally enabled solutions to drive global business that innovates, designs, and delivers products and services built in the cloud, announced today the successful launch of a new Microsoft Dynamics 365 Commerce implementation for Y. Hata & Co.,......
Investments in Global Contactless Services Spike to Improve Customer Satisfaction
Investments News

Investments in Global Contactless Services Spike to Improve Customer Satisfaction

Fintech News Desk
by Fintech News Desk0
Adopting a revenue-sharing model will help penetrate the touchless solutions market, says Frost & Sullivan To ease people’s fears regarding personal hygiene and safety and return to pre-pandemic stability, businesses across all industries are incorporating contactless/no-touch solutions in existing operating models. Adopting these practices will lower personal proximity, minimizing the......
eCapital Names Mark Wilson as Chief Technology Officer
Finance News

eCapital Names Mark Wilson as Chief Technology Officer

Fintech News Desk
by Fintech News Desk0
Wilson will lead the innovation and future development of eCapital’s fintech platform eCapital Corp., a leading finance provider across North America and the U.K., announced the appointment of Mark Wilson as chief technology officer. As part of the executive leadership team, he will be responsible for advancing all platforms and improving infrastructure to......
Mindtree and Sapiens Announce Partnership to Digitally Transform the Insurance Industry
InsurTech News

Mindtree and Sapiens Announce Partnership to Digitally Transform the Insurance Industry

Fintech News Desk
by Fintech News Desk0
The partnership leverages both companies’ extensive expertise in data-driven digital transformation The combination of Sapiens’ industry-leading, cloud-native, core suite of banking and insurance applications, and Mindtree’s deep domain knowledge and expansive delivery capabilities will enable insurance companies to increase scale, speed-to-market, and customer satisfaction as they embrace digital. Initially designed......
Advanced Communication and Collaboration Solutions Boost Efficiency for Frontline Workers in Global Financial Services
Finance News

Advanced Communication and Collaboration Solutions Boost Efficiency for Frontline Workers in Global Financial Services

Fintech News Desk
by Fintech News Desk0
Technology providers to partner with service and software experts to better address the needs of a hybrid workforce, finds Frost & Sullivan Frost & Sullivan’s recent analysis reveals that technology vendors are rolling out new and improved communication, collaboration, and contact center solutions to help financial service institutions connect a workforce that......
Nationwide Building Society Improves Member Experiences with Pega Smart Dispute
Fintech News

Nationwide Building Society Improves Member Experiences with Pega Smart Dispute

Fintech News Desk
by Fintech News Desk0
New deployment helps streamline processes, reduce manual tasks for employees, and digitise member experience Pegasystems Inc., the software company that crushes business complexity, announced Nationwide Building Society deployed Pega Smart Dispute for Issuers to transform its Visa card disputes process. This enabled Nationwide to improve agent performance and customer satisfaction by streamlining the......
Poonawalla Fincorp Enters Digital Consumption Loans Space
Fintech News

Poonawalla Fincorp Enters Digital Consumption Loans Space

Fintech News Desk
by Fintech News Desk0
Poonawalla Fincorp Limited (Formerly Magma Fincorp Limited), has entered digital consumption loans space through a tie up with KrazyBee. Under this partnership Poonawalla Fincorp will offer small ticket personal loans to individuals. Poonawalla Fincorp focusses on consumer and small business finance as a part of its stated strategy. This partnership......
Nymbus Announces Turnkey SMB Offering for Credit Unions
Banking News

Nymbus Announces Turnkey SMB Offering for Credit Unions

Fintech News Desk
by Fintech News Desk0
NYMBUS, a leading provider of banking technology solutions, introduced SMB Launch for Credit Unions. An extension of the company’s award-winning Launch solution, Nymbus’ latest offering equips credit unions with a lightweight, cost effective toolbox of state-of-the art technology and services catered specifically to meet the needs of today’s underserved small......
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