Tag : customer service

Spring Labs Unveils Zanko ComplianceAssist, Helping Financial Service Firms Ease Compliance
Finance Fintech News

Spring Labs Unveils Zanko ComplianceAssist, Helping Financial Service Firms Ease Compliance

PR Newswire
by PR Newswire0
New Module Leverages Company’s Leading Conversational AI Capabilities to Expedite Complaint Resolution Complaint management is a crucial aspect of customer service and risk management in the financial services sector. These firms—including traditional banks, fintechs and insurance companies—must adhere to various regulations and standards that require them to handle complaints in......
Arch Lending Raises $75M to Build the New Standard of Crypto Lending
Cryptocurrency Lending News

Arch Lending Raises $75 Million to Build the New Standard of Crypto Lending

PR Newswire
by PR Newswire0
The crypto-backed loan provider, backed by Galaxy Ventures, Morgan Creek Digital, Castle Island Ventures, BitGo Ventures and more, is founded on the principles of asset security, concierge client service, and product excellence. Arch Lending, the most trusted crypto-backed loan provider, announced $75M in funds raised, including an oversubscribed $5M equity seed round and a $70M loan......
OpenDialog Launches Insurance AI Co-Pilot to Transform Operational Efficiency for Insurance Providers
InsurTech News

OpenDialog Launches Insurance AI Co-Pilot to Transform Operational Efficiency for Insurance Providers

EIN Presswire
by EIN Presswire0
OpenDialog, a leader in conversational AI, announces the launch of its Insurance AI Co-Pilot, a cutting-edge solution designed for insurers, brokers, and MGAs. This innovation is set to transform productivity across teams, improve operational efficiency, and elevate customer service for policyholders. The Insurance AI Co-Pilot tackles key challenges in the insurance......
Consumers’-Growing-Demand-for-Simplicity-and-Security-Helps-U.S.-Bank-
Banking Finance Fintech News

Consumers’ Growing Demand for Simplicity and Security Helps U.S. Bank Top Javelin’s 2024 Digital Banking Scorecards

PR Newswire
by PR Newswire0
Javelin Strategy & Research released the 2024 editions of its annual Mobile Banking Scorecard and Online Banking Scorecard, with U.S. Bank earning Best in Class in both scorecards and ending Bank of America’s six-year reign atop both scorecards. The 2024 Scorecards highlight the growing importance to consumers of an intuitive experience and secure......
ExpandAP Launches the First-Ever Accounts Payable Automation App Built Natively on the Salesforce Platform
Artificial Intelligence Digital Payments News

ExpandAP Launches the First-Ever Accounts Payable Automation App Built Natively on the Salesforce Platform

PR Newswire
by PR Newswire0
The exclusive Salesforce-compatible app leverages artificial intelligence to provide 99.9% AP accuracy to small-to-midsize and enterprise businesses ExpandAP announced the launch of a first-of-its-kind artificial intelligence-powered expense, accounts payable (AP) and corporate credit card automation application built natively on the Salesforce platform. ExpandAP provides 99.9% AP accuracy to small-to-midsize and......
Paycom-recognized-for-customer-service-excellence-by-Business-Intelligence-Group
Finance Fintech News

Paycom recognized for customer service excellence by Business Intelligence Group

Fintech News Desk
by Fintech News Desk0
This accolade comes soon after Paycom was named one of the Most Trustworthy Companies in America by Newsweek for the third consecutive year. Paycom Software, Inc., a provider of comprehensive, cloud-based human capital management software, was named a 2024 Excellence in Customer Service Award winner. Paycom is one of 18......
Financial Institutions Expected to Boost AI Investments for Customer Service in 2024, New Syntellis Report Finds
Artificial Intelligence Finance Fintech

Syntellis Released “2024 CFO Outlook for Financial Institutions”

Fintech News Desk
by Fintech News Desk0
The report results provide insights on how institutions fared in 2023, as well as current and future industry challenges, trends, and priorities. According to a new survey report from Syntellis Performance Solutions, now part of Strata Decision Technology – 2024 CFO Outlook for Financial Institutions, The financial services industry has......
Insurtech Startup Quotewell Comes Out of Stealth, Raised Over $15 Million in Series a Funding Led by NEA
InsurTech News

Insurtech Startup Quotewell Comes Out of Stealth, Raised Over $15 Million in Series a Funding Led by NEA

PR Newswire
by PR Newswire0
QuoteWell, a tech-enabled commercial insurance wholesale brokerage that is at the forefront of innovating the distribution side of insurance, announced the launch of its brokerage operations to serve independent retail agents. QuoteWell helps agents who are often overlooked and given poor customer service due to low premiums associated with their......
XTM’s Today Gratuity Payout Solution Launches in U.S. on QRails AnyDay
Digital Payments News

XTM’s Today Gratuity Payout Solution Launches in US on QRails AnyDay

Business Wire
by Business Wire0
Integration Results in Instant Payment of Gratuities as well as Earned Wage Access and Additional Earnings XTM Inc., a Miami and Toronto-based Fintech creator of disruptive payment innovations is pleased to announce that it has officially integrated and merged XTM’s Today tipping solution into the QRails’ AnyDay Earned Wage Access......
Wolters Kluwer Launches New Capabilities for CCH iFirm Taxprep
Compliance management News

Wolters Kluwer Launches New Capabilities for CCH iFirm Taxprep

Business Wire
by Business Wire0
New modules for CCH iFirm Taxprep to offer enhanced capabilities delivering comprehensive solutions for tax and accounting firms of all sizes across Canada Wolters Kluwer, a global leader in professional information, software solutions, and services, has unveiled new capabilities for CCH iFirm Taxprep, the only cloud-based tax compliance solution in......
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