Tag : customer service

Ecer.com Redefines Global Reach for SMEs with Intelligent Cross-Border Trade Marketplace
News Trading

Ecer.com Redefines Global Reach for SMEs with Intelligent Cross-Border Trade Marketplace

EIN Presswire
As the global trade landscape grows increasingly complex, Chinese small and medium-sized enterprises (SMEs) are urgently seeking to break free from traditional export bottlenecks—moving away from high-cost, long-cycle, and information-asymmetric models towards a more efficient and sustainable path to internationalization. Ecer.com, a leading global mobile B2B foreign trade marketplace, is......
ChoiceLifeQuote.com Integrates Technology and Service for Life Insurance Consumers
Fintech InsurTech News

ChoiceLifeQuote.com Integrates Technology and Service for Life Insurance Consumers

GlobeNewswire
ChoiceLifeQuote.com, an online life insurance service, announced an updated digital experience designed to streamline how consumers apply for coverage. The service combines automated underwriting technology with personalized support from licensed professionals, giving consumers a faster, clearer path to protection without sacrificing customer service. Founded by Dr. James Shiver, a university......
David Morrissey joins FundBank as it launches new Dublin operation
Digital Asset Management Investments News

David Morrissey joins FundBank as it launches new Dublin operation

PR Newswire
FundBank is pleased to announce the appointment of David Morrissey to the position of Country Head, Ireland of its new Dublin operation. A funds industry expert, David has over 30 years’ experience working within financial services, including senior leadership roles at global firms such as SEI Investments and Waystone. David......
Analytics Artificial Intelligence Banking Finance Fintech Guest Posts

The ROI Gap In AI Customer Service: What Banking Leaders Are Missing

Rick DeLisi
The vast majority of financial services leaders in 2025 are now starting to power their customer service interactions using AI — yet a crucial question remains. Do they truly know how well their AI is performing, and more importantly are they maximizing the value of AI? As it turns out,......
Propellend.com Operations Provide Consumer Loan Services Online
Finance News Technology

Propellend.com Operations Provide Consumer Loan Services Online

Cision PRWeb
Propellend announced the start of its consumer lending services in the U.S. market. Through its online platform, the company will make personal loan options available to qualified applicants while maintaining an efficient process for users. Propellend, a financial services company, announces the availability of its online platform providing personal loan......
Shea Insurance Group Selects Applied Digital Agency to Manage P&C and Benefits Business
Business InsurTech News

Shea Insurance Group Selects Applied Digital Agency to Manage P&C and Benefits Business

GlobeNewswire
Full-service start-up brokerage launches business built on a foundational management system with native capabilities to manage the end-to-end policy lifecycle across all lines of business Applied Systems announced that Shea Insurance Group has selected Applied Digital Agency to launch and standardize their agency operations for both their P&C and Benefits......
Artificial Intelligence Compliance management Featured Finance Fintech Security

The “Orchestrated AI Complexity”: Mastering Multi-Model Governance and Data Lineage in Global Financial Services

Fintech Staff Writer
Artificial intelligence when used with wisdom creates wonders, but it can wreak havoc if left unchecked and misaligned. AI in financial services is witnessing a maze of complexity. It is time to solve the puzzle and achieve multi-model governance. AI is revolutionizing financial services, but it’s also introducing unprecedented complexity.......
The End of Human Insurance Agents: SUPERAGENT AI Unveils Plans for World's First Fully Autonomous AI Insurance Agent
Artificial Intelligence InsurTech News

The End of Human Insurance Agents: SUPERAGENT AI Unveils Plans for World’s First Fully Autonomous AI Insurance Agent

Cision PRWeb
SUPERAGENT AI, a San Francisco–based InsurTech startup, has announced plans to launch the world’s first fully autonomous AI insurance agent by the end of 2025, aiming to replace traditional producers with 24/7, more accurate, and highly scalable AI. In the meantime, the company is releasing BOOT|camp and LIVE|assist in September......
InvoiceCloud Unveils New AI Initiatives to Drive the Next Generation of Digital Payments
Cloud Digital Payments Fintech News

InvoiceCloud Unveils New AI Initiatives to Drive the Next Generation of Digital Payments

Business Wire
InvoiceCloud, a leading provider of online billing and payment services, announced the active rollout of embedded generative and agentic AI technologies within its electronic bill presentment and payment (EBPP) platform. Building on its history of innovation, InvoiceCloud is committed to responsibly embedding emerging technologies to make billing and payments faster,......
Thoma Bravo Announces More Than $100M Strategic Growth Investment in HubSync
Fintech Investment Services News

Thoma Bravo Announces More Than $100M Strategic Growth Investment in HubSync

PR Newswire
Thoma Bravo, a leading software investment firm, announced a strategic growth investment of more than $100 million in HubSync, the premier all-in-one tax and accounting platform, automating CPA firms. The investment is expected to accelerate HubSync’s product roadmap and customer service, as well as enable continued growth and innovation. HubSync is......
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