Tag : customer service

David Morrissey joins FundBank as it launches new Dublin operation
Digital Asset Management Investments News

David Morrissey joins FundBank as it launches new Dublin operation

PR Newswire
by PR Newswire0
FundBank is pleased to announce the appointment of David Morrissey to the position of Country Head, Ireland of its new Dublin operation. A funds industry expert, David has over 30 years’ experience working within financial services, including senior leadership roles at global firms such as SEI Investments and Waystone. David......
Analytics Artificial Intelligence Banking Finance Fintech Guest Posts

The ROI Gap In AI Customer Service: What Banking Leaders Are Missing

Rick DeLisi
by Rick DeLisi0
The vast majority of financial services leaders in 2025 are now starting to power their customer service interactions using AI — yet a crucial question remains. Do they truly know how well their AI is performing, and more importantly are they maximizing the value of AI? As it turns out,......
Propellend.com Operations Provide Consumer Loan Services Online
Finance News Technology

Propellend.com Operations Provide Consumer Loan Services Online

Cision PRWeb
by Cision PRWeb0
Propellend announced the start of its consumer lending services in the U.S. market. Through its online platform, the company will make personal loan options available to qualified applicants while maintaining an efficient process for users. Propellend, a financial services company, announces the availability of its online platform providing personal loan......
Shea Insurance Group Selects Applied Digital Agency to Manage P&C and Benefits Business
Business InsurTech News

Shea Insurance Group Selects Applied Digital Agency to Manage P&C and Benefits Business

GlobeNewswire
by GlobeNewswire0
Full-service start-up brokerage launches business built on a foundational management system with native capabilities to manage the end-to-end policy lifecycle across all lines of business Applied Systems announced that Shea Insurance Group has selected Applied Digital Agency to launch and standardize their agency operations for both their P&C and Benefits......
Artificial Intelligence Compliance management Featured Finance Fintech Security

The “Orchestrated AI Complexity”: Mastering Multi-Model Governance and Data Lineage in Global Financial Services

Fintech Staff Writer
by Fintech Staff Writer0
Artificial intelligence when used with wisdom creates wonders, but it can wreak havoc if left unchecked and misaligned. AI in financial services is witnessing a maze of complexity. It is time to solve the puzzle and achieve multi-model governance. AI is revolutionizing financial services, but it’s also introducing unprecedented complexity.......
The End of Human Insurance Agents: SUPERAGENT AI Unveils Plans for World's First Fully Autonomous AI Insurance Agent
Artificial Intelligence InsurTech News

The End of Human Insurance Agents: SUPERAGENT AI Unveils Plans for World’s First Fully Autonomous AI Insurance Agent

Cision PRWeb
by Cision PRWeb0
SUPERAGENT AI, a San Francisco–based InsurTech startup, has announced plans to launch the world’s first fully autonomous AI insurance agent by the end of 2025, aiming to replace traditional producers with 24/7, more accurate, and highly scalable AI. In the meantime, the company is releasing BOOT|camp and LIVE|assist in September......
InvoiceCloud Unveils New AI Initiatives to Drive the Next Generation of Digital Payments
Cloud Digital Payments Fintech News

InvoiceCloud Unveils New AI Initiatives to Drive the Next Generation of Digital Payments

Business Wire
by Business Wire0
InvoiceCloud, a leading provider of online billing and payment services, announced the active rollout of embedded generative and agentic AI technologies within its electronic bill presentment and payment (EBPP) platform. Building on its history of innovation, InvoiceCloud is committed to responsibly embedding emerging technologies to make billing and payments faster,......
Thoma Bravo Announces More Than $100M Strategic Growth Investment in HubSync
Fintech Investment Services News

Thoma Bravo Announces More Than $100M Strategic Growth Investment in HubSync

PR Newswire
by PR Newswire0
Thoma Bravo, a leading software investment firm, announced a strategic growth investment of more than $100 million in HubSync, the premier all-in-one tax and accounting platform, automating CPA firms. The investment is expected to accelerate HubSync’s product roadmap and customer service, as well as enable continued growth and innovation. HubSync is......
UATP Announces Launch of Latest Issuer, TreviPay
Digital Payments News

UATP Announces Launch of Latest Issuer, TreviPay

PR Newswire
by PR Newswire0
New Solution to Offer Customizable, Global Support Tailored to Local Market Needs UATP, the global network that enables organizations to simplify payment processes and expand their payment capabilities, announced the launch of its newest Issuer, TreviPay, designed to provide fully outsourced issuing capabilities for intermediaries and airlines globally. This cutting-edge......
WorkWave Announces Wavelytics, Delivering Data-Driven Insights to Optimize Business Growth and Profitability
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WorkWave Announces Wavelytics, Delivering Data-Driven Insights to Optimize Business Growth and Profitability

PR Newswire
by PR Newswire0
Wavelytics empowers its users with a curated data warehouse, seamless and actionable insights, and access to top industry KPIs  WorkWave, a leading provider of software and solutions that help mobile service companies thrive, has announced Wavelytics, its new suite of data-driven and AI offerings, during its annual Beyond Service User Conference......
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