Tag : customer service

Forward Financing Reaches $1 Billion in Funding to Underserved Small Businesses
Business Fintech News

Forward Financing Reaches $1 Billion in Funding to Underserved Small Businesses

Fintech News Desk
by Fintech News Desk0
Boston-based Fintech Company Expands Main Street’s Access to Capital During Pandemic, Achieves Major Growth Milestone Forward Financing, a financial technology company that provides flexible revenue-based financing to small businesses, announced that they have provided $1 billion in funding since their inception in 2012. The majority of this funding has gone to......
Nelnet and EKI-Digital Partner to Deliver Premier Digital Transformation Management Services to Government and Financial Services Industry
Digital Fintech News

Nelnet and EKI-Digital Partner to Deliver Premier Digital Transformation Management Services to Government and Financial Services Industry

Fintech News Desk
by Fintech News Desk0
Nelnet, a premier professional services company, and EKI-Digital, a quantitative digital transformation company, announced a partnership aimed to transform how the government and financial services industry manage their digital modernization and migration efforts. Headquartered in Lincoln, Neb., Nelnet is dedicated to delivering high-quality customer experiences and innovative technology solutions. Nelnet has......
Business Fintech News

INKAS Payments Wins Stevie Award For Sales & Customer Service

Fintech News Desk
by Fintech News Desk0
INKAS Payments was presented with a bronze Stevie Award in the Customer Service Success – Business Service Industries category in the 15th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development,......
DZ Bank Picks Surecomp for Trade Finance Digitisation
Banking Digital Fintech News

DZ Bank Picks Surecomp for Trade Finance Digitisation

Fintech News Desk
by Fintech News Desk0
Surecomp, the leading provider of global trade finance solutions for banks and corporates, today announced that DZ BANK, as part of its journey towards digitized trade finance operations, chose DOKA-NG to be its next generation digital trade finance platform. Read More: Aurora Mobile Partners with Taikang Life Insurance to Strengthen Smart......
M&T Bank Receives Regional and National Recognition for Exceptional Customer Service to Businesses
Banking Fintech Investment Services News

M&T Bank Receives Regional and National Recognition for Exceptional Customer Service to Businesses

Fintech News Desk
by Fintech News Desk0
M&T Bank has again been recognized as one of the country’s top banks for businesses for delivering exceptional customer service by Greenwich Associates, the nation’s top source for data and analytics about the financial services industry. M&T earned 22 regional and national Greenwich Excellence awards and three Greenwich Best Brand......
Digital Bank Oxygen Appoints New SVP following $17M Funding Round
Business Fintech Fintech Funding News

Digital Bank Oxygen Appoints New SVP following $17M Funding Round

Fintech News Desk
by Fintech News Desk0
Aakash Shah has joined the Oxygen leadership team as SVP, Head of Operations to build out a world class Operations and Customer service department during a time of rapid growth for the company. A financial services veteran, Shah brings a wealth of experience leading customer experience and service programs globally......
Global-Finance-Names-PrimeRevenue-a-World's-Best-Supply-Chain-Finance-Provider
Business Fintech Investment Services News

Global Finance Names PrimeRevenue a World’s Best Supply Chain Finance Provider

Fintech News Desk
by Fintech News Desk0
PrimeRevenue, Inc., the leading platform for working capital finance solutions, has been named a World’s Best Supply Chain Finance Provider by Global Finance Magazine. As part of the magazine’s fourteenth annual awards, PrimeRevenue won Best Platform Connecting Buyers/Sellers/Financial Institutions category. Read More:  Tuvalu Embarks On World’s First National Digital Ledger......
Leading-Call-Center-Outsourcer-partners-with-Conversational-AI-Chatbot-Provider
Artificial Intelligence Banking News

Leading Call Center Outsourcer Partners with Conversational AI Chatbot Provider

Fintech News Desk
by Fintech News Desk0
AnyHour Solutions, a leading provider of comprehensive call/contact center outsourcing services for community banks and credit unions for nearly 30 years, announces a partnership with Finn AI, the leading conversational AI-powered chatbot solution built specifically for Financial Institutions (FIs). Read More:  DeFi Platform OIN Finance Integrates With Frontier and Introduces......
Expensify.org is Accepting Proposals, Awarding up to $100K to 10 Campaigns Fighting Injustice
Business Fintech News

Expensify Wins Top Marks for Outstanding Customer Support

Fintech News Desk
by Fintech News Desk0
Positive customer reviews across the board earn Expensify “Best Customer Support” award from TrustRadius Expensify, the world’s most popular preaccounting platform, won the award for “Best Customer Support” from TrustRadius. This award recognizes those who are the strongest in the following attribute scores: Customer Support, Usability, and Feature Sets based......
Bank-of-Prairie-du-Sac-selects-Finastra's-Fusion-Phoenix-core-to-improve-customer-experience-and-support-growth-strategy
Artificial Intelligence Fintech Investment Services Mobile Banking News

Bank of Prairie du Sac selects Finastra’s Fusion Phoenix Core To Improve Customer Experience And Support Growth Strategy

Fintech News Desk
by Fintech News Desk0
Finastra today announced that Bank of Prairie du Sac, a community bank outside of Madison, WI, will upgrade its core operating system to Fusion Phoenix to future-proof its technology. The open, modern core built on Microsoft technology, cloud delivery, and seamless integration with other technologies provided by Finastra, will improve......
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