Tag : customer service

GTCR Announces Recapitalization of PathGroup
Investment Services News

GTCR Announces Recapitalization of PathGroup

Fintech News Desk
by Fintech News Desk0
GTCR, a leading private equity firm, announced today that it has made a majority investment in PathGroup Holdings LLC in partnership with founder and CEO Ben Davis, MD and the PathGroup management team, who have made a substantial reinvestment in the Company. As part of GTCR’s Leaders Strategy™, Dave King, the......
Bank of Idaho to Purchase Five Branches from HomeStreet Bank, Expand Service Into Eastern Washington
Banking News

Bank of Idaho to Purchase Five Branches from HomeStreet Bank, Expand Service Into Eastern Washington

Fintech News Desk
by Fintech News Desk0
Bank of Idaho Holding Co., the holding company for Bank of Idaho, together with HomeStreet, Inc., the parent company of HomeStreet Bank, announced that HomeStreet Bank and Bank of Idaho have executed a definitive agreement under which Bank of Idaho will acquire from HomeStreet Bank an Eastern Washington branch network, including......
ActionIQ Releases Industry First B2B Customer Experience Scorecard
B2B News

ActionIQ Releases Industry First B2B Customer Experience Scorecard

Fintech News Desk
by Fintech News Desk0
ActionIQ, the leading Enterprise Customer Data Platform (CDP), made available the CX IQ Scorecard for the B2B Technology industry. The CX IQ Scorecard is a self-service tool solution that allows B2B Brands to benchmark their Customer Experience performance against their industry peers and customer preferences. The industry-first scorecard is based......
Esker Intensifies Its Commitment to the Development of Supply Chain Finance Solutions By Making Equity Investment
Fintech News

Esker Intensifies Its Commitment to the Development of Supply Chain Finance Solutions By Making Equity Investment

Fintech News Desk
by Fintech News Desk0
Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions, announced it has made a strategic investment in its partner LSQ, a leading provider of technology-driven working capital finance and payments solutions. As a first step, the investment is made through a USD 5 million convertible......
Fintech Kinara Capital Secures USD $50 Million in Equity, Led by Nuveen
Fintech Investment Services News

Fintech Kinara Capital Secures USD $50 Million in Equity, Led by Nuveen

Fintech News Desk
by Fintech News Desk0
Fresh Equity Round comes from Nuveen’s Global Impact Fund and Triple Jump’s ASN Microkredietfonds Kinara Capital, India’s fast-growing MSME fintech, closed a fresh equity round of USD $50 million led by Nuveen, a leading global investment manager with over $1.3 trillion of assets under management, with participation from Triple Jump, a Dutch......
Clickatell’s “Chat 2 Pay” Enables Brands to Extend Digital Commerce Offering with Secure, Effortless Payments in Chat Channels
Commerce News

99% of Customer Service Executives Recognize Using Chat with Customers Strengthens Customer Experience

Fintech News Desk
by Fintech News Desk0
Clickatell’s new Chat Commerce Trends Report finds 88% of CX leaders agree that using chat channels for payments will help meet revenue goals Clickatell, CPaaS innovator and Chat Commerce leader, launches its latest Chat Commerce Trends Report, revealing 99% of customer service executives recognize benefits to using chat with customers......
Rocket Dollar Unveils Customer-Focused API Enabled Platform, Featuring Enhanced Security and Patent-Pending Transfer Module
Investment Services News

Rocket Dollar Unveils Customer-Focused API Enabled Platform, Featuring Enhanced Security and Patent-Pending Transfer Module

Fintech News Desk
by Fintech News Desk0
More Than $650 Million Have Been Invested Across Alternative Assets Through Rocket Dollar Industry-leading Rocket Dollar is the fastest-growing alternative investment platform allowing individuals to invest in alternative assets. The company has unveiled a rearchitected API enabled platform as it tops $650 million of assets. Mike Panzarella, who was most recently Block’s (previously known as Square) Deposit......
Ecobank’s Leadership In Treasury And Cash Management Across Africa Recognised At The Global Finance Awards
Banking News

Ecobank’s Leadership In Treasury And Cash Management Across Africa Recognised At The Global Finance Awards

Fintech News Desk
by Fintech News Desk0
The Awards Ceremony is scheduled to take place during the annual Sibos conference in Amsterdam, Netherlands in October 2022 Ecobank, the leading Pan-African Banking Group, has won five prestigious awards at the Global Finance Treasury & Cash Management Awards 2022, including Africa’s Best Bank for Cash Management and Africa’s Best......
ReturnLogic Expands Warranty Return Features for E-Commerce Retailers
E-commerce News

ReturnLogic Expands Warranty Return Features for E-Commerce Retailers

Fintech News Desk
by Fintech News Desk0
Returns Management Software Provider Extends Warranty Functionality for eCommerce Retailers to Automate, Gain Visibility and Optimize their Returns and Operations ReturnLogic, a leader in returns management software (SaaS) solutions for Shopify retailers and e-commerce brands, announced the launch of their new warranty features. These features allow retailers to automate warranty requests......
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