Tag : customer service

Fintech Kinara Capital Secures USD $50 Million in Equity, Led by Nuveen
Fintech Investment Services News

Fintech Kinara Capital Secures USD $50 Million in Equity, Led by Nuveen

Fintech News Desk
by Fintech News Desk0
Fresh Equity Round comes from Nuveen’s Global Impact Fund and Triple Jump’s ASN Microkredietfonds Kinara Capital, India’s fast-growing MSME fintech, closed a fresh equity round of USD $50 million led by Nuveen, a leading global investment manager with over $1.3 trillion of assets under management, with participation from Triple Jump, a Dutch......
Clickatell’s “Chat 2 Pay” Enables Brands to Extend Digital Commerce Offering with Secure, Effortless Payments in Chat Channels
Commerce News

99% of Customer Service Executives Recognize Using Chat with Customers Strengthens Customer Experience

Fintech News Desk
by Fintech News Desk0
Clickatell’s new Chat Commerce Trends Report finds 88% of CX leaders agree that using chat channels for payments will help meet revenue goals Clickatell, CPaaS innovator and Chat Commerce leader, launches its latest Chat Commerce Trends Report, revealing 99% of customer service executives recognize benefits to using chat with customers......
Rocket Dollar Unveils Customer-Focused API Enabled Platform, Featuring Enhanced Security and Patent-Pending Transfer Module
Investment Services News

Rocket Dollar Unveils Customer-Focused API Enabled Platform, Featuring Enhanced Security and Patent-Pending Transfer Module

Fintech News Desk
by Fintech News Desk0
More Than $650 Million Have Been Invested Across Alternative Assets Through Rocket Dollar Industry-leading Rocket Dollar is the fastest-growing alternative investment platform allowing individuals to invest in alternative assets. The company has unveiled a rearchitected API enabled platform as it tops $650 million of assets. Mike Panzarella, who was most recently Block’s (previously known as Square) Deposit......
Ecobank’s Leadership In Treasury And Cash Management Across Africa Recognised At The Global Finance Awards
Banking News

Ecobank’s Leadership In Treasury And Cash Management Across Africa Recognised At The Global Finance Awards

Fintech News Desk
by Fintech News Desk0
The Awards Ceremony is scheduled to take place during the annual Sibos conference in Amsterdam, Netherlands in October 2022 Ecobank, the leading Pan-African Banking Group, has won five prestigious awards at the Global Finance Treasury & Cash Management Awards 2022, including Africa’s Best Bank for Cash Management and Africa’s Best......
ReturnLogic Expands Warranty Return Features for E-Commerce Retailers
E-commerce News

ReturnLogic Expands Warranty Return Features for E-Commerce Retailers

Fintech News Desk
by Fintech News Desk0
Returns Management Software Provider Extends Warranty Functionality for eCommerce Retailers to Automate, Gain Visibility and Optimize their Returns and Operations ReturnLogic, a leader in returns management software (SaaS) solutions for Shopify retailers and e-commerce brands, announced the launch of their new warranty features. These features allow retailers to automate warranty requests......
VT Markets Launches Multi-Asset Classes Trading Options
News Trading

VT Markets Launches Multi-Asset Classes Trading Options

Fintech News Desk
by Fintech News Desk0
Traders can now choose from multiple asset classes that include Gold, Forex, and CFDs VT Markets is pleased to announce that its trade FX website and platform have expanded their asset categories to include CFDs and gold, as well as Forex. The numerous trading opportunities can be accessed in a single location......
Paymentus Ranked #1 Provider of Biller Direct EBPP Solutions by Aite-Novarica
Digital Payments News

Paymentus Ranked #1 Provider of Biller Direct EBPP Solutions by Aite-Novarica

Fintech News Desk
by Fintech News Desk0
Definitive Evaluation of Leading Billing Providers Underscores Paymentus’ Technology and Customer Service as Key to Best-in-Class Ranking Paymentus Holdings Inc., the leading provider of electronic bill presentment and payment solutions (EBPP), announced that it is the only vendor to achieve an overall best-in-class status in Aite-Novarica Group’s “2021 Aite Matrix:......
William Mills Agency Signs VirPack for Public Relations, Marketing Services
Banking Fintech News

William Mills Agency Releases 2022 Bankers as Buyers Report

Fintech News Desk
by Fintech News Desk0
Free report includes wide variety of research, insights from dozens of industry sources William Mills Agency, the largest independent public relations and marketing firm specializing in the financial industry, announces the release of its 19th annual Bankers as Buyers Report. The report showcases technologies and capabilities that are trending for financial......
PARTS iD, Inc. Optimizes Customer Experience with Expanded ‘Shop by Service Type’ Functionality
Commerce E-commerce News

PARTS iD, Inc. Optimizes Customer Experience with Expanded ‘Shop by Service Type’ Functionality

Fintech News Desk
by Fintech News Desk0
The search functionality found exclusively on CARiD.com now includes vehicle-specific product groupings for more than 500 repair tasks; made possible through the company’s robust vehicle fitment data and service type classifications PARTS iD, Inc., the owner and operator of, among other verticals, “CARiD.com,” a leading digital commerce platform for the......
Gateway Earns Recognition from Fannie Mae’s STAR Program for Excellence in Mortgage Servicing
Mortgage News

Gateway Earns Recognition from Fannie Mae’s STAR Program for Excellence in Mortgage Servicing

Fintech News Desk
by Fintech News Desk0
Gateway First Bank has earned Fannie Mae’s Servicer Total Achievement and Rewards™ (STAR™) Program recognition for Solution Delivery in 2021. “I am extremely proud of our team’s tireless commitment to the mission of strengthening families and communities.” “It’s especially impressive to earn this customer service-based recognition during a year of......
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