Tag : customer service

VT Markets Launches Multi-Asset Classes Trading Options
News Trading

VT Markets Launches Multi-Asset Classes Trading Options

Fintech News Desk
by Fintech News Desk0
Traders can now choose from multiple asset classes that include Gold, Forex, and CFDs VT Markets is pleased to announce that its trade FX website and platform have expanded their asset categories to include CFDs and gold, as well as Forex. The numerous trading opportunities can be accessed in a single location......
Paymentus Ranked #1 Provider of Biller Direct EBPP Solutions by Aite-Novarica
Digital Payments News

Paymentus Ranked #1 Provider of Biller Direct EBPP Solutions by Aite-Novarica

Fintech News Desk
by Fintech News Desk0
Definitive Evaluation of Leading Billing Providers Underscores Paymentus’ Technology and Customer Service as Key to Best-in-Class Ranking Paymentus Holdings Inc., the leading provider of electronic bill presentment and payment solutions (EBPP), announced that it is the only vendor to achieve an overall best-in-class status in Aite-Novarica Group’s “2021 Aite Matrix:......
William Mills Agency Signs VirPack for Public Relations, Marketing Services
Banking Fintech News

William Mills Agency Releases 2022 Bankers as Buyers Report

Fintech News Desk
by Fintech News Desk0
Free report includes wide variety of research, insights from dozens of industry sources William Mills Agency, the largest independent public relations and marketing firm specializing in the financial industry, announces the release of its 19th annual Bankers as Buyers Report. The report showcases technologies and capabilities that are trending for financial......
PARTS iD, Inc. Optimizes Customer Experience with Expanded ‘Shop by Service Type’ Functionality
Commerce E-commerce News

PARTS iD, Inc. Optimizes Customer Experience with Expanded ‘Shop by Service Type’ Functionality

Fintech News Desk
by Fintech News Desk0
The search functionality found exclusively on CARiD.com now includes vehicle-specific product groupings for more than 500 repair tasks; made possible through the company’s robust vehicle fitment data and service type classifications PARTS iD, Inc., the owner and operator of, among other verticals, “CARiD.com,” a leading digital commerce platform for the......
Gateway Earns Recognition from Fannie Mae’s STAR Program for Excellence in Mortgage Servicing
Mortgage News

Gateway Earns Recognition from Fannie Mae’s STAR Program for Excellence in Mortgage Servicing

Fintech News Desk
by Fintech News Desk0
Gateway First Bank has earned Fannie Mae’s Servicer Total Achievement and Rewards™ (STAR™) Program recognition for Solution Delivery in 2021. “I am extremely proud of our team’s tireless commitment to the mission of strengthening families and communities.” “It’s especially impressive to earn this customer service-based recognition during a year of......
NICE Nexidia Analytics Bolsters Digital Transformation for Leading Universal Bank
Analytics Banking News

NICE Nexidia Analytics Bolsters Digital Transformation for Leading Universal Bank

Fintech News Desk
by Fintech News Desk0
Capturing and analyzing 100% of customer calls, Siam Commercial Bank sees 27% increase in customer satisfaction scores and dramatic improvements in AHT and agent compliance NICE announced that Siam Commercial Bank (SCB) has seen rapid and significant advances in contact center agent productivity and customer service after implementing NICE Nexidia......
Nations Lending Expands Further in the Southwest with New Albuquerque Branch
Lending Mortgage News

Nations Lending Expands Further in the Southwest with New Albuquerque Branch

Fintech News Desk
by Fintech News Desk0
Company taps industry veteran Matthew Berg to lead branch Nations Lending, a leading full-service national mortgage lender, announced the opening of an Albuquerque branch. The branch will be helmed by industry veteran Matthew Berg, who will be managing a team of five loan officers who funded $137 million in loan......
Extend Named BigCommerce Elite Technology Partner
E-commerce News

Extend Named BigCommerce Elite Technology Partner

Fintech News Desk
by Fintech News Desk0
Extend offers customized, consumer-friendly product protection plans to help fast-growing BigCommerce merchants enhance the post-purchase experience Extend announced it has been named a BigCommerce Elite Technology Partner, providing approximately 60,000 BigCommerce merchants access to Extend’s tailored protection plans and extended warranties. Beginning, BigCommerce merchants can integrate Extend’s tech-enabled, product protection stack through......
Poly & Bark Joins Katapult’s Retailer Network Which Provides Lease-Purchase Options for Non-prime Consumers
E-commerce News

Poly & Bark Joins Katapult’s Retailer Network Which Provides Lease-Purchase Options for Non-prime Consumers

Fintech News Desk
by Fintech News Desk0
Furniture retailer Poly & Bark selects Katapult to offer a transparent lease-to-own option to its customers Katapult, a lease-to-own platform that integrates with major e-commerce platforms to power online shopping for non-prime customers, has selected Poly & Bark, a furniture retailer, to join its retailer network to give shoppers more options......
Mashreq Bank Chooses Thetaray Transaction Monitoring Solution for Correspondent Banking
Banking News

Mashreq Bank Chooses Thetaray Transaction Monitoring Solution for Correspondent Banking

Fintech News Desk
by Fintech News Desk0
UAE Bank Contract Marks Expansion of Thetaray AI-Driven Solution into Middle East Financial Institutions Mashreq Bank of the UAE and ThetaRay announced they will collaborate in transaction monitoring. The implementation of ThetaRay’s AI-driven, next-generation solution allows safe and secure cross-border payment transfers for correspondent banking with protection from financial crime. The collaboration......
1