Tag : Digital Channels

Galileo Launches Instant Account Verification and Machine Learning Risk Score to Secure Financial Transactions Amid Escalating Cyber Threats
Fintech Machine Learning News Security

Galileo Launches Instant Account Verification and Machine Learning Risk Score to Secure Financial Transactions Amid Escalating Cyber Threats

Business Wire
New tools deliver real-time fraud detection for fintechs, banks and businesses and maintain frictionless account experiences for customers Galileo Financial Technologies, a leading financial technology company and a subsidiary of SoFi Technologies, is delivering fintechs, banks and businesses new ways to fight fraud with the launch of Galileo Instant Verification......
Liveperson and Sycurio Partner to Bring Frictionless, Secure Payments to Digital Customer Conversations
Digital Payments News

Liveperson and Sycurio Partner to Bring Frictionless, Secure Payments to Digital Customer Conversations

PR Newswire
New partnership combines LivePerson’s enterprise conversation platform with Sycurio’s payment solutions to deliver convenient and secure customer experiences LivePerson, the enterprise leader in digital customer conversations, and Sycurio, the leading provider of seamless and secure digital payment experiences for contact centers, announced a new partnership empowering enterprises to offer seamless, secure......
EssenceMediacom Expands Sofology Brief and DFS Partnership With Digital Scope Win
Digital News Technology

EssenceMediacom Expands Sofology Brief and DFS Partnership With Digital Scope Win

Fintech News Desk
The expansion reflects success of digital and creative expertise within the agency, including its Data Practice and Creative Futures division Following the renewal of its commercial contract with DFS Group earlier this year, WPP media agency EssenceMediacom, announces that it has won Sofology’s digital brief, consolidating the full media scope. Already holding......
PaymentVision Advocates for Consumer Choice: Launches Campaign Urging Billers to Offer "Pay by Cash: Walk-in Payments" Options
Digital Payments News

PaymentVision Advocates for Consumer Choice: Launches Campaign Urging Billers to Offer “Pay by Cash: Walk-in Payments” Options

PR Newswire
PaymentVision, a leading innovator in payment processing solutions, has launched a campaign urging billers across industries to embrace the importance of consumer choice by incorporating pay by cash walk-in payment options into their regular billing methods. As an advocate for convenience and consumer rights, PaymentVision believes that businesses can enhance customer satisfaction......
Alkami Launches First Engagement AI Predictive Model for Financial Services Industry
Banking News

Alkami Launches First Engagement AI Predictive Model for Financial Services Industry

PR Newswire
Empowers financial institutions to grow relationships with their most engaged account holders Alkami Technology, Inc., a leading cloud-based digital banking solutions provider for financial institutions in the U.S., has developed and launched an Engagement AI Model via its AI Predictive Modeling solution. The new model—the first of its kind in the industry—combines artificial intelligence......
Journey.ai and Tradition Capital Bank Partner to Redefine Cybersecurity and Digital Transformation
News Security

Journey.ai and Tradition Capital Bank Partner to Redefine Cybersecurity and Digital Transformation

PR Newswire
Creates Blueprint for How Financial Institutions Can Significantly Strengthen the Security and Privacy of Customer Interactions While Also Dramatically Improving CX Journey.ai, Inc, a groundbreaking cybersecurity software business, has joined forces with Tradition Capital Bank, a leading community bank headquartered in Edina, Minnesota. This strategic partnership signifies a pivotal moment in the......
Loughborough Building Society Selects Finastra to Support its Ongoing Growth in the UK
Finance Fintech News

Loughborough Building Society Selects Finastra to Support its Ongoing Growth in the UK

PR Newswire
Finastra’s SaaS solution, Essence, and Retail Analytics module will enable the Society to digitalise its offering and implement value-added services Finastra, a global provider of financial software applications and marketplaces, announced that Loughborough Building Society has selected Essence, deployed on Microsoft Azure cloud, to increase its operational efficiency and future-proof its......
Forward Bank Taps Total Expert to Create Customers for Life Across the Financial Enterprise
Banking News

Forward Bank Taps Total Expert to Create Customers for Life Across the Financial Enterprise

Business Wire
Forward Bank, a community financial institution serving Central and Northern Wisconsin, has selected Total Expert to enhance marketing activities and digital onboarding efforts and grow deeper customer relationships. By leveraging Total Expert’s purpose-built customer engagement platform, Forward Bank will proactively communicate with customers and guide them throughout their financial journey. “We are......
J.D. Power Ranks U.S. Bank Highest in Customer Satisfaction for Retail Banking in California
Banking News

J.D. Power Ranks U.S. Bank Highest in Customer Satisfaction for Retail Banking in California

Business Wire
An effective mix of digital offerings and a caring team of highly skilled banking professionals has become the formula for customer satisfaction at U.S. Bank in California. For three consecutive years U.S. Bank has received the highest score in California in the J.D. Power 2023 U.S. Retail Banking Satisfaction Study......
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