Tag : interactive voice response

RevSpring and Azalea Health Partner to Integrate RevSpring’s PersonaPay and Azalea Portal Experiences to Increase Patient Convenience and Payments
Digital Payments News

RevSpring and Azalea Health Partner to Integrate RevSpring’s PersonaPay and Azalea Portal Experiences to Increase Patient Convenience and Payments

Fintech News Desk
by Fintech News Desk0
Providers also gain access to RevSpring’s Billing Engagement and Merchant Services for a full-service solution RevSpring, the leading provider of healthcare engagement and payment solutions, announced an extensive new partnership with Azalea Health, the leading provider of cloud-based healthcare IT solutions and services for community-based healthcare providers and patients, which fully......
Cenlar Sees 1 Million Homeowners Move to Paperless Billing
Mortgage News

Cenlar Sees 1 Million Homeowners Move to Paperless Billing

Fintech News Desk
by Fintech News Desk0
Cenlar FSB, the nation’s leading mortgage loan subservicer and federally chartered wholesale bank, announced the company has reached a milestone of more than 1 million homeowners who have elected to “go paperless.” That subscription base of homeowners grew almost 40% since January 2022 after the company kicked off its paperless......
NICE Real-Time Authentication Selected by VPBank to Safeguard Omnichannel Customer Interactions and Improve Experiences
Finance Fintech News

NICE Real-Time Authentication Selected by VPBank to Safeguard Omnichannel Customer Interactions and Improve Experiences

Fintech News Desk
by Fintech News Desk0
VPBank’s implementation of NICE’s voice biometrics will seamlessly secure contact center calls, reduce handle times and boost service quality NICE announced that Vietnam Prosperity Joint-Stock Commercial Bank (VPBank) has selected NICE Real-Time Authentication (RTA) to enhance call security, prevent fraud and improve customer experiences. VPBank’s adoption of NICE’s self-service authentication for its......
Credit Union Loan Source Selects ACI Speedpay to Drive Digital Bill Payments for Customers; ACI Mobile Wallet Payments Adoption Grows 30 Percent
Banking Fintech News

Credit Union Loan Source Selects ACI Speedpay to Drive Digital Bill Payments for Customers; ACI Mobile Wallet Payments Adoption Grows 30 Percent

Fintech News Desk
by Fintech News Desk0
Leading auto lender provides rich digital payments experience so consumers can pay bills when, where and how they want with minimal friction ACI Worldwide, a leading global provider of real-time digital payment software and solutions, announced Credit Union Loan Source (CULS) will drive a rich digital payments experience for consumers......
Leading European Bank Uses NICE Authentication to Improve Security and Customer Experience
Fintech News

Leading European Bank Uses NICE Authentication to Improve Security and Customer Experience

Fintech News Desk
by Fintech News Desk0
NICE Real-Time Authentication verifies customer identity in seconds and significantly boosts operations security for a leading bank in Europe NICE (Nasdaq: NICE) today announced that Alfa-Bank Russia has deployed its Real-Time Authentication (RTA) solution, enabling seamless, instantaneous verification for its customers. A leading universal private bank in Russia, Alfa-Bank now authenticates clients calling......
REPAY and LiveVox Announce Partnership to Enhance Customer Experience and Improve Agent Performance
Fintech News

REPAY Announces Partnership with CU*Answers to Integrate Card Processing for Credit Unions

Fintech News Desk
by Fintech News Desk0
The newly integrated partnership will optimize card processing and ACH transactions capabilities for credit unions Repay Holdings Corporation (NASDAQ: RPAY) (“REPAY”), a leading provider of vertically-integrated payment solutions, today announced its partnership with CU*Answers, the 100% credit union-owned, data processing Credit Union Service Organization (CUSO). As an integrated partner, REPAY will enable......
Sterling National Bank Partners with IPsoft’s Amelia®--Most Human AI™--to Launch Cognitive Customer Service Agent “Skye”
Artificial Intelligence News

Sterling National Bank Partners with IPsoft’s Amelia®–Most Human AI™–to Launch Cognitive Customer Service Agent “Skye”

Fintech News Desk
by Fintech News Desk0
IPsoft, the global leader in enterprise Artificial Intelligence (AI), and Sterling National Bank, the wholly-owned operating bank subsidiary of Sterling Bancorp (NYSE: STL), announced its partnership to deploy Amelia, the industry-leading Digital Employee™. Amelia is set to accelerate Sterling´s digital transformation and provide enhanced customer service. With Amelia, Sterling National Bank......
REPAY Announces Partnership with CU*Answers to Integrate Card Processing for Credit Unions
Business Fintech News

REPAY Announces Partnership with Inovatec Systems Corp

Fintech News Desk
by Fintech News Desk0
Partnership will enhance payment capabilities for lenders and finance companies across the Inovatec system Repay Holdings Corporation, a leading provider of vertically-integrated payment solutions, announced its partnership with Inovatec Systems Corp, a provider of industry-leading, cloud-based lending solutions for all financial institutions. Read More: smartTrade’s Solution Awarded Best Multi-Asset EMS......
REPAY and LiveVox Announce Partnership to Enhance Customer Experience and Improve Agent Performance
Business Fintech News

REPAY Announces Partnership With Turnkey Lender

Fintech News Desk
by Fintech News Desk0
Creates major efficiencies in loan servicing, payment collection, and reconciliation processes Repay Holdings Corporation,a leading provider of vertically-integrated payment solutions, announced its partnership with TurnKey Lender, a cloud-based lending software for evaluating borrowers, decision-making support, and online-lending process automation. REPAY and TurnKey Lender both serve the lending marketplace in the......
InterPayments Acquires SurchX
Fintech News

InterPayments Acquires SurchX

Fintech News Desk
by Fintech News Desk0
InterPrivate LLC announced the acquisition of SurchX, a market leading payments technology platform,  by a newly formed affiliate, InterPayments LLC. Founded in 2017, SurchX developed technology solutions allowing retailers and other merchants to recover the maximum amount of their credit card processing fees via surcharging while maintaining strict compliance with......
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