Tag : Retail Banking

JD Power Reports Big 5 Canadian Banks Losing Traction in Customer Satisfaction
Banking Featured News

JD Power Reports Big 5 Canadian Banks Losing Traction in Customer Satisfaction

Sudipto Ghosh
According to JD Power’s latest report, the overall satisfaction among bank customers in Canada declined year over year, especially among customers of Big 5 banks. The findings have been published in the J.D. Power 2021 Canada Retail Banking Satisfaction Study. Compared to the midsize banks, the overall satisfaction of 787......
Financial Technology Association Welcomes New Members
Artificial Intelligence Banking Finance Fintech Machine Learning

Financial Technology Association Welcomes New Members

Klarna, Truework, Nium, Sezzle join cross-section of fintech leaders focused on advancing modern, consumer-centric regulation The Financial Technology Association (“FTA”) announced that Klarna, Truework, Nium, and Sezzle have become the newest members of the trade group. With these new members, FTA expands and deepens its broad representation of the fintech......
Digital Banking: Transformation or Trepidation?
Banking Guest Posts Mobile Banking

Digital Banking: Transformation or Trepidation?

Colin Murphy
The right strategy can open the door to new innovations, enhanced consumer experiences The rise in online and mobile banking related to the COVID-19 crisis is accelerating the need for digital transformation in retail banking to meet shifting consumer expectations. Financial institutions know digital transformation can usher in innovative ways......
Microsoft Debuts Financial Services Cloud
Banking Business Fintech Investment Services Mobile Banking News Risk Management

Microsoft Debuts Financial Services Cloud

Fintech News Desk
Amid the relentless challenges of 2020, the wheels of the financial industry kept turning. Read More: Aurora Mobile Partners with Taikang Life Insurance to Strengthen Smart Insurance Solutions with AI Technologies At the root of it all is the historic acceleration of digital technology in the pandemic. It’s what enabled the......
Chemcel Federal Credit Union Selects Cardtronics for ATM Managed Services
Banking Fintech Investment Services News

Chemcel Federal Credit Union Selects Cardtronics for ATM Managed Services

Fintech News Desk
Cardtronics, the world’s largest ATM owner and operator, announced today that Chemcel Federal Credit Union (CFCU), a Texas-based credit union servicing Celanese employees and residents of Jim Wells, Kleberg, and Nueces Counties, selected Cardtronics to provide turnkey ATM Managed Services. This long-term agreement provides a complete ATM outsourcing solution for......
Ukheshe to issue cards across East Africa with support from KCB
Banking Fintech News

Ukheshe to Issue Cards Across East Africa With Support From KCB

Fintech News Desk
In an initiative that will see the growth and development of payment services within the East Africa region, leading digital fintech platform provider, Ukheshe, has announced the conclusion of a new agreement with the Kenya-based lender KCB Bank Kenya. Through the agreement, KCB will sponsor Ukheshe’s Bank Identification Number (BIN)......
ARGO Enhances Dollar Bank’s Customer Experience with its Retail Banking Solutions
Banking Fintech Investment Services News

ARGO Enhances Dollar Bank’s Customer Experience with its Retail Banking Solutions

Fintech News Desk
ARGO, the leading provider of high-value technology and analytical-sciences software for the financial services and healthcare industries, announced that through their suite of retail banking technology, customers of Pittsburgh-based Dollar Bank will have a secure, seamless customer experience across all delivery channels. Read More: BitGo Announces $16 Billion in Assets Under......
Technisys's-Digital-Banking-Processing-Platform-scored-highest-in-the-Architecture-Criteria_-in-Retail-Banking-Report-from-Leading-Independent-Research-Firm
Fintech Mobile Banking News

Technisys’s Digital Banking Processing Platform Scored Highest In Ihe Architecture Criteria, In Retail Banking Report from Leading Independent Research Firm

Fintech News Desk
Technisys, the company behind the next-gen core and digital acceleration platform, Cyberbank, has been ranked as a Strong Performer by Forrester in the research firm’s recent report: The Forrester Wave™: Digital Banking Processing Platforms (Retail Banking), Q3 2020. Technisys’s digital banking platform scored highest in two of the criteria: ‘Digital......
Santander UK Hires Tracie Pearce as their New Chief Customer Officer for Homes
Banking Business Fintech News

Santander UK Hires Tracie Pearce as Their New Chief Customer Officer for Homes

Fintech News Desk
Santander UK today announced the appointment of Tracie Pearce as the new Chief Customer Officer for Homes. In this new role, Tracie will be responsible for supporting our customers in all aspects of financing their homes. She will also lead the strategic development, digital transformation and innovation of our mortgage......
Can Artificial Intelligence Improve the Debt Collection Process?
Artificial Intelligence Business Featured Fintech

Can Artificial Intelligence Improve the Debt Collection Process?

Paroma Sen
Artificial intelligence has rewritten the basics of every financial service, from retail banking to business lending, Artificial intelligence in fintech is now more than just an exciting concept; how is this technology revamping today’s debt collection process though? Moreover, are financial institutions capitalizing on their debt lending process with AI......
1