Search Results for: customer feedback

The Daniel Group Announces One Million B2B Customer Feedback Surveys
B2B News

The Daniel Group Announces One Million B2B Customer Feedback Surveys

Fintech News Desk
The Daniel Group is pleased to announce that it has completed more than a million B2B Customer Feedback Surveys. The insights from this survey data will help The Daniel Group’s clients continue to measure, manage, and improve their customer experience. The Daniel Group is pleased to announce that it has......
American Rental Partners with Podium to Streamline Transactions and Improve Customer Feedback
Digital Payments News

American Rental Partners with Podium to Streamline Transactions and Improve Customer Feedback

Fintech News Desk
Podium, the leading communication and payments platform for local businesses announced a new partnership with American Rental to improve customer transactions and experience. American Rental is now offering Podium’s enhanced communication platform, which includes the inbox, reviews, webchat, feedback and payments products, to its customers across Indiana, Kentucky, North Carolina, Tennessee and Virginia. American Rental......
ViewTrade Launches NextGen Platform, Enabling Financial Firms Around the World to Expand Offerings to Retail Customers
Finance News

ViewTrade Launches NextGen Platform, Enabling Financial Firms Around the World to Expand Offerings to Retail Customers

PR Newswire
ViewTrade also unveiled details for its 2024 product roadmap, which includes increased support across all asset classes, including more robust offerings for fixed income and options, and expansion into additional global markets to offer a full and flexible suite of solutions for retail brokers and investors worldwide. ViewTrade Holding Corporation......
Virtusa and Thought Machine Launch the SME Customer Onboarding Platform to Streamline Business Banking
Banking News

Virtusa and Thought Machine Launch the SME Customer Onboarding Platform to Streamline Business Banking

PR Newswire
Virtusa and Thought Machine developed the SME Customer Onboarding Platform to streamline and enhance the onboarding process for small and medium-sized enterprises (SMEs) in the financial industry Virtusa Corporation, a global provider of digital strategy, digital engineering, and information technology (IT) services and solutions, in collaboration with Thought Machine, a......
Restaurant Industry Still Grappling with Labor Shortages, Customers are Noticing
Business Guest Posts Technology

Restaurant Industry Still Grappling with Labor Shortages, Customers are Noticing

Olivier Thierry
The restaurant and hospitality industry added 33,100 jobs in May, according to the National Restaurant Association. While this is a welcomed improvement compared to previous months this year, it’s still roughly 450,000 jobs short of the more than 12.3 million job positions in February 2020. The truth is the restaurant......
Retail Bank Permanent TSB Transforms its Customer and Employee Experience with Medallia
Fintech News

Retail Bank Permanent TSB Transforms its Customer and Employee Experience with Medallia

Business Wire
Leading Irish bank demonstrates tangible, strong connection between engaged employees and customer satisfaction Medallia, the global leader in customer and employee experience, announced that it has been selected to deliver Permanent TSB’s Voice of the Customer (VoC) and employee experience programs. Latest Fintech Interview: Global Fintech Interview with Ramy Ashour,......
Checkout.com Launches Identity Verification, a Video-Based AI Solution That Verifies Customers in Under 120 Seconds
Artificial Intelligence Digital Payments News

Checkout.com Launches Identity Verification, a Video-Based AI Solution That Verifies Customers in Under 120 Seconds

Fintech Staff Writer
Uber Eats uses Checkout.com Identity Verification (IDV) to streamline delivery driver onboarding Checkout.com, the global payments solution provider, launches Identity Verification, its first product focused on improving the customer onboarding and identity verification process and expanding Checkout.com’s impact on customers’ digital experience. Identity Verification utilises proprietary artificial intelligence and is trained......
Groupe Touchette Partners with Pivotree to Increase Transactions with New Dynamic B2B Customer Portal
B2B Commerce News

Groupe Touchette Partners with Pivotree to Increase Transactions with New Dynamic B2B Customer Portal

Business Wire
New platform enables a boost in sales and functionality, resulting in streamlined workflows and over 15% increase in transactions to date Pivotree Inc., a leading provider of frictionless commerce solutions and services, announced it achieved another milestone in it’s partnership with Groupe Touchette, one of the largest Canadian-owned tire distributors,......
Lightspeed’s Newest Release of its Flagship Restaurant Platform Reimagines How US Customers Run Their Front-Of-House Operations
Commerce News

Lightspeed’s Newest Release of its Flagship Restaurant Platform Reimagines How US Customers Run Their Front-Of-House Operations

GlobeNewswire
Lightspeed Restaurant now drives more efficiencies in hospitality thanks to streamlined ordering and payments on smartphone devices, Advanced Insights, Intelligent Tip Management, advanced APIs, and robust offline capabilities Lightspeed Commerce Inc., the one-stop commerce platform for merchants and restaurateurs around the world announced the release of the latest version of......
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