Search Results for: Customer Satisfaction

Classy Launches New, Digital Payment Integration for Nonprofit Customers
Digital Payments News

Classy Launches New, Digital Payment Integration for Nonprofit Customers

Fintech News Desk
by Fintech News Desk0
Nonprofits will now be able to accept and reconcile donations through PayPal and Venmo via a unified experience  Classy, a giving platform that enables nonprofits to connect supporters with the causes they care about, will launch a new, digital payment integration with PayPal and Venmo, enabling nonprofits to receive online......
KBC Partners with Personetics to Boost Digital Customer Engagement and Financial Wellness
Fintech News

KBC Partners with Personetics to Boost Digital Customer Engagement and Financial Wellness

Fintech News Desk
by Fintech News Desk0
KBC, a leading multi-channel bank-insurance group with a geographic focus in Europe, has partnered with Personetics, the leading global provider of financial-data-driven personalization and customer engagement solutions for financial services. The companies will be working together to deliver multi-lingual, proactive, data-driven solutions to increase customer engagement on KBC’s mobile application to......
Insurance Customer Journey
Artificial Intelligence Guest Posts InsurTech

How Can AI Enhance the Insurance Customer Journey?

Janthana Kaenprakhamroy
by Janthana Kaenprakhamroy0
The insurance industry is not typically known for its appetite for innovation, especially in customer journey management. Strict regulation, traditional business models, and the use of legacy IT systems have long provided barriers to progress. Despite the explosion of technological advancement in society, many in the insurance industry have stubbornly......
While Many US Credit Card Issuers Struggle to Meet Evolving Customer Expectations, Some Bright Spots Exist, J.D. Power Finds
Banking Digital Payments Finance News

While Many US Credit Card Issuers Struggle to Meet Evolving Customer Expectations, Some Bright Spots Exist, J.D. Power Finds

Fintech News Desk
by Fintech News Desk0
American Express Ranks Highest in Overall Customer Satisfaction among National Credit Card Issuers; First-Time Study Entrant Goldman Sachs Ranks Highest among Midsize Issuers Increased financial stress, lack of responsiveness and misaligned terms and rewards have created a recipe for declining customer satisfaction with credit card issuers. According to the J.D.......
Glia Partners with Duck Creek Technologies to Provide Enhanced Digital Customer Service Capabilities to P&C Insurers
InsurTech News

Glia Partners with Duck Creek Technologies to Provide Enhanced Digital Customer Service Capabilities to P&C Insurers

Fintech News Desk
by Fintech News Desk0
Partnership enables agents and insureds to have more seamless, efficient experiences Glia, a leading provider of Digital Customer Service, announced today that it has partnered with Duck Creek Technologies, a leading provider of SaaS insurance core systems, to offer Duck Creek’s customers Glia’s Digital Customer Service platform. This enables insurers to......
Options Announce Partnership with Code Willing
Digital Payments News

Hardec’s Launches New Online and AutoPay Payment Options to Increase Customer Convenience and Accelerate A/R Operations

Fintech News Desk
by Fintech News Desk0
Family-owned Convenience Store and Grocery Wholesale Distributor Adds New Online and Automatic Debit Payment Options Powered by FTNI’s ETran Integrated Receivables Platform Financial Transmission Network, Inc. (FTNI), a provider of industry-leading integrated receivables, payment processing and cash application solutions, announced that Hardec’s, a leading regional distributor of convenience store, concessions and......
TreviPay Mobile App Digitizes Pay-Later Experience for B2B Customers
B2B Digital Payments Fintech News

TreviPay Mobile App Digitizes Pay-Later Experience for B2B Customers

Fintech News Desk
by Fintech News Desk0
One-click access to B2B credit in store will eliminate the need for credit cards and paper receipts, boost security and drive preference and loyalty TreviPay, a global financial technology company, today announced the release of its one-click mobile payments app for B2B buyers. The TreviPay mobile app is an industry......
CarePayment Expands Its Integrated Platform With Pre-Care Enrollment, Other New Product Features and Enhancements
Digital Payments News

CarePayment Enhances Omni-Channel Approach With New Digital Capabilities to Increase Financial Engagement and Patient Satisfaction

Fintech News Desk
by Fintech News Desk0
New capabilities include intelligence-based engagement and redesigned member portal CarePayment, a patient financing and payments industry leader that partners with healthcare providers to offer 0.00% APR financing to patients, launched its expanded omni-channel engagement program. The expansion includes the redesign of the CarePayment website and member portal and a partnership......
MOVO Elevates Customer Experience Through Strategic Partnership with ENACOMM
Digital Payments Fintech Mobile Banking News

MOVO Elevates Customer Experience Through Strategic Partnership with ENACOMM

Fintech News Desk
by Fintech News Desk0
ENACOMM to provide MOVO intelligent IVR with advanced analytics and customization tools  MovoCash, Inc., a creator of ON-DEMAND Mobile Banking with End-to-End CONTACTLESS payments, all in one app, has chosen FinTech enablement company ENACOMM to deploy a modern customer self-service solution, including next-generation Interactive Voice Response (IVR). Through the strategic partnership, MOVO will......
REPAY Provides Integrated Payment Processing for Provana Customers
Digital Payments News

REPAY Provides Integrated Payment Processing for Provana Customers

Fintech News Desk
by Fintech News Desk0
The integration automates processes and increases control of payment methods on Provana’s repayment platform Repay Holdings Corporation, a leading provider of vertically-integrated payment solutions, announced a technology integration with Provana, a leading platform for credit and collections process management. Through the integration, Provana customers can now leverage REPAY’s payment processing......
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