Search Results for: Customer Satisfaction

Wings Financial Delivers Personalized and Secure Customer Experiences with Nuance AI Solutions
Fintech News

Wings Financial Delivers Personalized and Secure Customer Experiences with Nuance AI Solutions

Fintech News Desk
by Fintech News Desk0
National credit union leverages Nuance’s AI-powered Intelligent Engagement platform and Gatekeeper security solution to automate and elevate digital engagement across all channels Nuance Communications, Inc.  announced that Wings Financial Credit Union, Minnesota’s largest credit union and one of the top credit unions nationally, has deployed Nuance’s Intelligent Engagement platform and Gatekeeper voice biometrics......
Tinkoff Adopts Anodot’s Next-Level Technology to Revolutionize its Customer Experience, Payment, and Trading Monitoring
Banking Digital Fintech Mobile Banking News

Tinkoff Adopts Anodot’s Next-Level Technology to Revolutionize its Customer Experience, Payment, and Trading Monitoring

Fintech News Desk
by Fintech News Desk0
Anodot enables financial services giant Tinkoff to provide operational efficiency across its platform reducing time to detection by 30% Russia’s leading fintech innovator, Tinkoff, announced that it has selected Anodot, the autonomous business monitoring company, to help safe-proof the way customers experience payments and trading on the Tinkoff platform. The adoption of......
China Customer Relations Centers, Inc. Shareholders Approve Going Private Transaction
Finance Fintech News

China Customer Relations Centers, Inc. Shareholders Approve Going Private Transaction

Fintech News Desk
by Fintech News Desk0
China Customer Relations Centers, Inc., a leading e-commerce and financial services business process outsourcing service provider in China, announced that at the extraordinary general meeting of shareholders (the “EGM”) held on June 18, 2021, the Company’s shareholders voted in favor of, among other things, the proposals to authorize and approve (i)......
NDB Bank Appoints Axion to Deliver Sri Lanka's first AI-based Video Know-Your-Customer Built by OneConnect
Banking Digital Fintech News

NDB Bank Appoints Axion to Deliver Sri Lanka’s first AI-based Video Know-Your-Customer Built by OneConnect to Engage Customers Remotely, Securely and Seamlessly

Fintech News Desk
by Fintech News Desk0
vKYC timely addresses the imperative need for Sri Lankans to open bank accounts, apply for loans and credit cards remotely amidst the pandemic First AI-based vKYC to roll out in Sri Lanka following the new regulation OneConnect’s vKYC will be deployed on an agile SaaS model that is intuitive and scalable National Development......
How to Build Modern Customer Service That Matches the Growing Expectations of Banking Customers? 
Banking Fintech Guest Posts

How to Build Modern Customer Service That Matches the Growing Expectations of Banking Customers? 

Aakash Shah
by Aakash Shah0
Satisfying Banking Customers’ Expectations for Modern Customer Service While it is true that customers have ever-growing expectations about the way they like to bank, we should note that the basics of what’s important to customers have not changed in decades. Customers will never ask for a service to be more......
225+ Credit Unions Select PayverisCU to Enhance Digital Payments and Money Movement Solutions as Pandemic Threatens CU Member Satisfaction
Banking Digital Digital Payments Mobile Banking News

225+ Credit Unions Select PayverisCU to Enhance Digital Payments and Money Movement Solutions as Pandemic Threatens CU Member Satisfaction

Fintech News Desk
by Fintech News Desk0
Money movement fintech leader welcomes record number of large asset credit union partners during year of rapid digital banking and payment adoption PayverisCU, a wholly owned registered CUSO of Payveris focused on building innovative digital member experiences, announced today that it now supports 227 total credit unions with the MoveMoney Platform, after......
Nok Nok Labs and Netcetera to Provide Delegated Authentication Solutions for Compliance with PSD2-Strong Customer Authentication and EMV® 3-D Secure
Banking Digital Payments News

Nok Nok Labs and Netcetera to Provide Delegated Authentication Solutions for Compliance with PSD2-Strong Customer Authentication and EMV® 3-D Secure

Fintech News Desk
by Fintech News Desk0
Nok Nok and Netcetera enable secure authentication with enhanced visibility into risks related to global banking and payment regulations Nok Nok Labs (Nok Nok), the trusted leader in passwordless authentication and Netcetera, the trusted partner for digital payment solutions, today announced a partnership that will deliver delegated authentication solutions to merchants......
Arroweye Solutions' New Southern Nevada Mega Production Facility to Employ Nearly 300
Business Investment Services News Risk Management

EVO SimpleTab Brings Payments Acceptance to the Customer for Hospitality Industry Systems and Merchants

Fintech News Desk
by Fintech News Desk0
EVO Payments, Inc., a leading provider of technology integrations and acquiring solutions, announced today that it has launched the SimpleTab payment integration for hospitality industry point-of-sale (POS) and point-of-service devices. The SimpleTab™ application’s embedded pay-at-the-table functionality improves the operating efficiency for EVO merchants through enhanced customer experience, higher table turn......
AIO and Finastra awarded $1M grant from the BIRD Foundation to expedite banks' customer onboarding and loan origination
Banking Business Fintech News

AIO and Finastra Awarded $1m Grant From the BIRD Foundation to Expedite Banks’ Customer Onboarding and Loan Origination

Fintech News Desk
by Fintech News Desk0
AIO – Verified Financial Identity, a Fintech company based in Tel Aviv, and Finastra, today announced that they have been awarded a USD $1 million grant from the Board of Governors of the Israel-U.S. Binational Industrial Research and Development (BIRD) Foundation for the co-development of a digital customer onboarding solution. Developed by AIO and available......
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