Search Results for: Customer Satisfaction

Zero Hash Expands Its Customer Base to Japanese Exchanges Through Its Automated Post-Trade Settlement Infrastructure
Currency Exchange Fintech News Trading

Zero Hash Expands Its Customer Base to Japanese Exchanges Through Its Automated Post-Trade Settlement Infrastructure

Fintech News Desk
by Fintech News Desk0
Zero Hash today announced that a number of Japanese exchanges, which are some of the most active trading platforms globally, leverage its automated post-trade settlement technology. Zero Hash automates the entire settlement infrastructure replacing manual bi-lateral settlement, and is able to support settlement twenty-five fiat pairs. Read More: Mastercard and......
Square Tops US Merchant Satisfaction Charts
B2B Business Fintech Investment Services News

Square Tops US Merchant Satisfaction Charts

Fintech News Desk
by Fintech News Desk0
With more than half (51%) of U.S. small businesses acknowledging significant sales revenue declines as a result of COVID-19, overall satisfaction with the merchant services providers that enable small businesses to process card and mobile wallet payments has declined from 2020. U.S. Merchant Services Satisfaction Study,SM released today, challenges with......
Avant Expands Debt Warehouse
Big Data Fintech News

Avant Reaches 1.5 Million Customers

Fintech News Desk
by Fintech News Desk0
Growth driven by bringing access to credit through transparent personal loans and credit cards Avant, a leading financial technology company that gives middle-income consumers access to the credit they deserve, announced today that it has surpassed the 1.5 million customer milestone. Its growing customer base speaks to Avant’s focus on......
Emburse Enters 2021 With Strong Momentum in Customer Acquisition, Product Innovation, and Business Growth
Business Fintech News

Emburse Enters 2021 With Strong Momentum in Customer Acquisition, Product Innovation, and Business Growth

Fintech News Desk
by Fintech News Desk0
Expense and invoice automation leader maintained strong revenue growth, while delivering new platform-wide product and service capabilities, and enhancing the customer experience Emburse, a global leader in expense and accounts payable automation solutions, enters 2021 with strong momentum, having finished 2020 with record revenues and double-digit growth. The organization maintained......
Invoice Cloud Launches Outbound Campaigns to Accelerate Customer Engagement
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Invoice Cloud Launches Outbound Campaigns to Accelerate Customer Engagement

Fintech News Desk
by Fintech News Desk0
    New add-on feature allows Invoice Cloud clients to engage with customers     through multiple communication channels including voice, email, and text Invoice Cloud, an EngageSmart solution and the leading provider of online bill payment services, launched Outbound Campaigns, a new feature that allows companies to easily send......
Verint Joins Forces with Theta Lake to Reshape Collaboration Risk Mitigation Technology for Financial Firms in the Era of Hybrid Working
Banking Business Fintech News

Verint Announces Automation Solution to Improve Retail Banking Customer Experience

Fintech News Desk
by Fintech News Desk0
Seamless Integration in the Cloud Combines Branch Workforce Management and TimeTrade’s Powerful Online Scheduling to Improve Productivity and Operational Efficiency Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced an integration of its Cloud branch workforce management solution, CloudCords™, with TimeTrade Scheduler to streamline online appointment scheduling in retail banking. TimeTrade Systems,......
Talkdesk-Research-Reveals-Two-Thirds-of-Financial-Services-and-Insurance-Customers-Say-One-Bad-Experience-Dilutes-Brand-Loyalty
Banking Fintech Investment Services News

Talkdesk Research Reveals Two-Thirds of Financial Services and Insurance Customers Say One Bad Experience Dilutes Brand Loyalty

Fintech News Desk
by Fintech News Desk0
Seven out of 10 customers demonstrate deeper loyalty to financial services and insurance companies that heavily invest in customer experience (CX), according to a new research study by Talkdesk, Inc., the cloud contact center for innovative enterprises. According to The CX Revolution in Financial Services and Insurance, customers have options and they......
Chase-Mobile-App-Named-_1-in-J.D.-Power-Wealth-Management-Mobile-App-Satisfaction-Study
Banking Fintech Mobile Banking News Trading

Chase Mobile App Named #1 in J.D. Power Wealth Management Mobile App Satisfaction Study

Fintech News Desk
by Fintech News Desk0
The Chase Mobile app was named the #1 wealth management app in overall customer satisfaction, according to the J.D. Power 2020 U.S. Wealth Management Mobile App Satisfaction Study. The Chase Mobile app seamlessly integrates Chase banking and J.P. Morgan wealth management into one easy-to-use experience. Customers who invest with an......
Credit Card Companies’ Support for Small Businesses During COVID-19 Not Enough to Drive Customer Satisfaction, J.D. Power Finds
Business Fintech News

Wealth Management App Use Surges Among Investors But Satisfaction Lags, J.D. Power Finds

Fintech News Desk
by Fintech News Desk0
Wealth management mobile apps have emerged as a go-to resource for investors during the COVID-19 pandemic, but despite substantial growth in app utilization, customer satisfaction lags other industries and firms have failed to leverage the potential of these digital tools to drive greater interaction with advisors. According to the J.D.......
Carter Credit Union Joins Growing Number of Leading Credit Unions Partnering with Ignite Sales to Guide Members to Wise Financial Choices-Sales-Partners-With-Digital-Credence-to-Help-Credit-Unions-Pivot-to-Digital-Engagement-for-Member-Growth-and-Increased-Member-Satisfaction
Business Fintech News

Ignite Sales Partners With Digital Credence To Help Credit Unions Pivot To Digital Engagement For Member Growth And Increased Member Satisfaction

Fintech News Desk
by Fintech News Desk0
Ignite Sales, Inc., the financial industry leader in customer and member engagement technology, announced today its partnership with Digital Credence, a leader in the financial services marketplace, providing consulting and best practices for implementing effective digital strategies for financial institutions. Partnering with Digital Credence will allow Ignite to build upon......
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