Search Results for: customer insights

Glia and Illuma Partnership Brings Seamless Voice Authentication to Customer Interactions
Finance News

Glia and Illuma Partnership Brings Seamless Voice Authentication to Customer Interactions

PR Newswire
Evans Bank and WyHy FCU among first to deploy Illuma Shieldâ„¢ on Glia Interaction Platform Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, and Illuma Labs announced a strategic partnership to streamline voice authentication for customer service interactions. By integrating......
The Smart Investor Banking And Savings Trends Survey Shows Surprising Insights Among Consumers
Banking News

The Smart Investor Banking And Savings Trends Survey Shows Surprising Insights Among Consumers

PR Newswire
Consumers are focused on short term deposits and high interest rates, but will not compromise on bank reputation, According to The Smart Investor Banking And Savings Trends Survey. “The past year has seen a significant shift from low or zero interest rates on deposit products to higher rates, reaching up......
Daily Fintech Series Roundup: Top Fintech News, Analytics and Insights 1st March 2023
Fintech News

Daily Fintech Series Roundup: Top Fintech News, Analytics and Insights

FTS Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in Fintech insights, Trending fintech news, Crypto, Fintech SaaS, Fintech Cloud, Analytics and AI ML. We will cover the role of FTS Daily Roundup and its application in various industries and......
Customers Bancorp Acquires $631 Million Loan Portfolio at Discount and Recruits Venture Banking Team
Banking Finance News

Customers Bancorp Acquires $631 Million Loan Portfolio at Discount and Recruits Venture Banking Team

Business Wire
Expands Premier National Business Serving Innovation and Technology Companies Customers Bancorp, through its principal subsidiary, Customers Bank, has acquired a $631 million venture banking loan portfolio from the FDIC at approximately 85% of book value. Separate from the loan pool purchase, Customers has successfully recruited 30 team members from the......
Beeks Group and IPC to Power Customer Private Cloud Deployments for the Johannesburg Stock Exchange (JSE)
Cloud News Trading

Beeks Group and IPC to Power Customer Private Cloud Deployments for the Johannesburg Stock Exchange (JSE)

Business Wire
The collaboration brings world-class IaaS solutions to Africa’s largest financial market Beeks Group, a leading managed cloud computing and analytics provider for the global financial markets and IPC Systems, a leading provider of electronic trading solutions, today announced the deployment of an advanced managed infrastructure-as a-service (IaaS) solution for the JSE. JSE,......
Daily Fintech Series Roundup: Top Fintech News, Analytics and Insights 1st March 2023
Fintech News

Daily Fintech Series Roundup: Top Fintech News, Analytics and Insights

FTS Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in Fintech insights, Trending fintech news, Crypto, Fintech SaaS, Fintech Cloud, Analytics and AI ML. We will cover the role of FTS Daily Roundup and its application in various industries and......
iPipeline Creates Dedicated Team to Enhance the CX and Help Customers
Fintech News

iPipeline Creates Dedicated Team to Enhance the CX and Help Customers

PR Newswire
Fortune 500 Veteran Leonid Davelman Joins Leading Fintech Company as VP of Customer Success to Lead Key Initiative As part of its ongoing commitment to strategically transform the life insurance and financial services industries through its innovative technology solutions, iPipeline announces the establishment of a dedicated customer success initiative. Leading this......
Regions Bank Gives Customers More Time to Avoid Overdrafts
Banking News

Regions Bank Gives Customers More Time to Avoid Overdrafts

Business Wire
New Regions Overdraft Grace feature provides an extra business day for deposits to avoid overdraft charges. Regions Bank on Thursday announced its latest enhancement to its core personal checking accounts: Regions Overdraft Grace. This new, no-cost feature gives personal checking account customers an extra business day to make deposits and cover......
REPAY Introduces PayPal and Venmo to Expand Customer Choice
Digital Payments Finance News

REPAY Introduces PayPal and Venmo to Expand Customer Choice

Business Wire
REPAY clients can now accept customer payments with PayPal and Venmo Repay Holdings Corporation, a leading provider of vertically-integrated payment solutions, is adding PayPal and Venmo to its suite of payment solutions, making them available to clients across REPAY’s verticals, including personal finance, auto finance, credit unions and mortgage. Latest......
Banks and Lenders See Opportunity to Rebuild Customer Trust Amid Crisis Through Digital Transformation
Banking News

Banks and Lenders See Opportunity to Rebuild Customer Trust Amid Crisis Through Digital Transformation

GlobeNewswire
A new report from Smart Communications and Salesforce of 430 global executives highlights the importance of digital investment and hyper-personalized customer experience in rebuilding trust and succeeding in the future Smart Communications, a leading technology company focused on helping businesses engage in more meaningful customer conversations, in partnership with Salesforce,......
1