Search Results for: Customer Experience

Dippin’ Dots Delivers Sweet Treats and an Engaging Customer Experience with BigCommerce
Commerce News

Dippin’ Dots Delivers Sweet Treats and an Engaging Customer Experience with BigCommerce

Fintech News Desk
by Fintech News Desk0
Elite Partner Groove Commerce leverages BigCommerce’s modern open SaaS platform to build site that addresses fulfillment challenges and captures the brand’s fun and imaginative spirit BigCommerce, a leading Open SaaS ecommerce platform for fast-growing and established B2C and B2B brands, announced the launch of popular frozen treat brand Dippin’ Dots......
Perch Insights Closes $2.9M Seed Funding on Proven Business Intelligence Solution for Customer Experience Management
E-commerce Fintech News

Perch Insights Closes $2.9 Million Seed Funding on Proven Business Intelligence Solution for Customer Experience Management

Fintech News Desk
by Fintech News Desk0
Early success with large FinTech and e-Commerce clients prompts spin-off from Full Potential Solutions Inc. Perch Insights closed on a $2.9 million seed funding round from individual investors to expand its software as a service (Saas) product that provides data-driven insights for customer experience (CX) leadership teams to increase customer lifetime......
Simpl Partners with Blue Tokai Coffee Roasters to Elevate Online Customer Experience Through Pay-in-3 and Seamless Checkout
Digital Payments News

Simpl Partners with Blue Tokai Coffee Roasters to Elevate Online Customer Experience Through Pay-in-3 and Seamless Checkout

Fintech News Desk
by Fintech News Desk0
Simpl and Blue Tokai Coffee Roasters’ alliance to provide customers with a hassle-free deferred payment option. Simpl, India favourite checkout partner said it has tied up with Blue Tokai Coffee Roasters, India’s largest and fastest-growing specialty coffee brand, to offer seamless checkout solutions. With this strategic partnership, both companies take a......
Forrester Despite Indian Banks Continued Focus On Digital, Quality Of Customer Experience Remains Stagnant
Banking News

Forrester Despite Indian Banks Continued Focus On Digital, Quality Of Customer Experience Remains Stagnant

Fintech News Desk
by Fintech News Desk0
In contrast, the majority of India’s credit card issuers improved their CX in 2022 Forrester due to COVID-19, more customers in India are relying on online channels for their banking needs. As India’s banks slow the rate of new branch openings, digital channels will continue to become even more important. The India Banking Customer Experience Index Rankings,......
Fintechs Must Embrace a Good Customer Experience to Compete
Analytics B2B B2C Guest Posts Insights

Fintechs Must Embrace a Good Customer Experience (CX) to Compete

Daniel Siekmann
by Daniel Siekmann0
Whether due to pandemic-related factors or consumers’ ongoing desire for more convenient banking options, the fintech sector is booming. In the first quarter of 2022 alone, venture capital investments in fintech startups topped $29 billion, and the median pre-money valuation for late-stage fintech companies hit $257.5 million. That’s 44.5 percent......
Lendmark Financial Services Selects AskNicely to Elevate Its Customer Experience and Empower Employees
Finance News

Lendmark Financial Services Selects AskNicely to Elevate Its Customer Experience and Empower Employees

Fintech News Desk
by Fintech News Desk0
Leading consumer finance company leverages the world’s first Frontline Success Platform to help managers better coach and reward loan consultants across locations, enhancing NPS scores considerably AskNicely, a leader in customer experience software for service businesses, announced that Lendmark Financial Services, a leading provider of household credit and consumer loan......
Franklin Mutual Insurance Group Selects Guidewire Cloud to Enhance Customer Experience for Business Growth
InsurTech News

Franklin Mutual Insurance Group Selects Guidewire Cloud to Enhance Customer Experience for Business Growth

Fintech News Desk
by Fintech News Desk0
New Jersey Property and Casualty (P&C) insurer to leverage Guidewire Cloud to increase business agility and deliver more value to agents, employees, and policyholders Franklin Mutual Insurance Group, a P&C insurance provider for New Jersey residents and business owners, and Guidewire announced that Franklin Mutual Insurance has selected Guidewire Cloud to......
BanBajío Elevates Digital Customer Experience with Volante Technologies
Cloud Digital Payments News

BanBajío Elevates Digital Customer Experience with Volante Technologies

Fintech News Desk
by Fintech News Desk0
Starts payments modernization journey with Payments as a Service (PaaS) provider as part of ambitious digital transformation plan Volante Technologies, the global leader in cloud payments and financial messaging, is collaborating with Banco del Bajío on its payments modernization initiatives. As an integral part of the bank’s broader digital transformation program, BanBajío......
ActionIQ Releases Industry First B2B Customer Experience Scorecard
B2B News

ActionIQ Releases Industry First B2B Customer Experience Scorecard

Fintech News Desk
by Fintech News Desk0
ActionIQ, the leading Enterprise Customer Data Platform (CDP), made available the CX IQ Scorecard for the B2B Technology industry. The CX IQ Scorecard is a self-service tool solution that allows B2B Brands to benchmark their Customer Experience performance against their industry peers and customer preferences. The industry-first scorecard is based......
Vergent Partners with Outsourcing Solutions Group For Accounts Receivable Services
Lending News

Vergent LMS Partners with Universal Contact Centers to Provide First-Party Customer Experience Service

Fintech News Desk
by Fintech News Desk0
Vergent LMS, a premier fintech lending platform, announced its partnership with Universal Contact Centers (UCC), a full-service bilingual contact center, to jointly integrate and market each other’s services. UCC provides nearshore, first-party staffing for a wide range of services, including customer experience, quality assurance, collections and social media management in the consumer lending industry. Based in Tijuana, Mexico, UCC’s bilingual......
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