Search Results for: chatbot

SilverCloud Releases November Conversational Banking Research Report, ‘SilverCloud Labs’ Examining Real-Time Usage Data
Artificial Intelligence Banking Fintech

SilverCloud’s Banking Chatbot Surpasses 260,000 Consumer Requests During COVID-19 Pandemic

Fintech News Desk
Demand for self-service options surges in response to Coronavirus restrictions, financial institutions report 50 percent increase in overall chatbot usage SilverCloud, Inc., the only support solution built exclusively for the financial services industry, today announced record usage and increased demand for its artificial intelligence (AI) powered banking chatbot solution, successfully fulfilling more......
FactSet-Unveils-Intelligent-Platform-Initiative-to-Supercharge-Client-Workflows
Finance Fintech News

FactSet Unveils Intelligent Platform Initiative to Supercharge Client Workflows

GlobeNewswire
Introducing a Platform-Level GenAI Search Agent for Buy- and Sell-Side Clients FactSet, a global financial digital platform and enterprise solutions provider, announced its Intelligent Platform initiative, introducing the integration of conversational AI at the platform level. The Intelligent Platform will connect an enhanced FactSet Mercury, the company’s conversational knowledge engine,......
Artificial Intelligence Banking Blockchain Featured Finance Fintech Security

Evolution of Digital Front-Ends in Commercial Banking

Fintech Staff Writer
The commercial banking landscape has undergone a huge transformation over the past two decades, driven by rapid advancements in financial technology and evolving customer expectations. At the heart of this transformation lies the evolution of digital front-ends—interfaces and platforms that serve as the primary touchpoints for commercial banking clients. From......
Deloitte Digital Unveils Agentforce Accelerators in Collaboration With Salesforce and Anthropic for Trustworthy LLM Use Cases in Highly-Regulated Industries
Artificial Intelligence Fintech News

Deloitte Digital Unveils Agentforce Accelerators in Collaboration With Salesforce and Anthropic for Trustworthy LLM Use Cases in Highly-Regulated Industries

PR Newswire
The new solution integrates Generative AI capabilities powered by Amazon Bedrock with extensive compliance features to help ensure safety, trust and innovation  Deloitte Digital today launched Agentforce accelerators, developed in collaboration with Salesforce and Anthropic, to help enterprises in highly regulated industries, including wealth management, retail banking, life sciences and......
Avalara Shines Spotlight on Customer Experience with Intuitive AI and Other Innovations
Artificial Intelligence Finance Fintech News

Avalara Shines Spotlight on Customer Experience with Intuitive AI and Other Innovations

PR Newswire
CRUSH 2024: Avalara highlights a slate of customer-focused enhancements and AI-infused solutions to deliver seamless tax compliance and an exceptional experience Avalara, Inc., a leading provider of tax compliance automation software for businesses of all sizes, showcased an array of customer-first innovations at this week’s signature Avalara CRUSH customer event......
Artificial Intelligence Finance Fintech Interviews Lending

Global Fintech Series Interview with Krishna Venkatraman, Chief Data Officer at Kueski

Paroma Sen
Krishna Venkatraman, Chief Data Officer at Kueski talks about the various ways in which AI and ML driven enhancements are impacting the growth of fintech in this interview: ___________ Hi Krishna, tell us about yourself and your role at Kueski and your takeaways from being in fintech all these years.......
Banking Digital Payments Featured Finance Fintech Security

Enabling Cross-Border Embedded Finance Solutions with Multi-Currency and Multi-Language Support

Prajakta Ayade
Embedded finance has rapidly transformed financial services, integrating them directly into non-financial platforms like e-commerce sites, mobile apps, and digital marketplaces. Cross-border embedded finance solutions are the next frontier, allowing businesses to offer financial services that transcend borders seamlessly. As companies expand globally, the need for multi-currency and multi-language support......
Artificial Intelligence Finance Fintech Interviews Lending Robotic Process Automation

Global FinTech Interview with Yaacov Martin, CEO at The Jifiti Group

Paroma Sen
Yaacov Martin, CEO at The Jifiti Group chats about the latest fintech trends while discussing more on how loan management cycles are evolving with new age tech: _______ Hi Yaacov, tell us about Jifiti and how the platform has evolved over the years? Jifiti was founded by me, Shaul Weisband......
Banking Digital Payments Fintech Interviews

Global Fintech Interview with Jon Briggs, Head of Commercial Product & Innovation at KeyBank

Paroma Sen
Jon Briggs, Head of Commercial Product & Innovation at KeyBank shares more on why it is becoming crucial for banks to partner with new age fintechs to drive transformation and modernization in this fintech chat: ____________ Hi Jon, tell us about yourself, your time in the fintech market and more......
Riverbed Survey: While Financial Services Are Ahead of the AI Curve, Data Concerns and Gaps Are Impacting AI’s Full Potential
Artificial Intelligence Fintech News

Riverbed Survey: While Financial Services Are Ahead of the AI Curve, Data Concerns and Gaps Are Impacting AI’s Full Potential

Business Wire
The Riverbed Global AI & Digital Experience Survey provides unique insight into the Financial Services sector – including its approach, attitude and adoption strategies for successfully implementing AI now and into the future Riverbed, the leader in AI Observability, announced the Financial Services results of the Riverbed Global AI &......
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