Search Results for: customer experiences

Marqeta Announces New Customer Swiss4, Powering Its Premium Financial Services Offering to Meet Rising Consumer Demand for Personalised Payments Experiences
Digital Payments Finance Fintech News

Marqeta Announces New Customer Swiss4, Powering Its Premium Financial Services Offering to Meet Rising Consumer Demand for Personalised Payments Experiences

Business Wire
by Business Wire0
Marqeta continues its European bookings momentum with Swiss4, powering a bespoke combination of financial services and personalised high-end experiences for its customers. Marqeta, the global modern card issuing platform that enables embedded finance solutions for the world’s innovators, today announced a new customer, Swiss4, providing real-time and personalised digital payment......
Intuit Supercharges Intuit GenOS with OpenAI’s Large Language Models to Bring GenAI Experiences to Customers
Fintech News

Intuit Supercharges Intuit GenOS with OpenAI’s Large Language Models to Bring GenAI Experiences to Customers

Business Wire
by Business Wire0
Company accelerates development on its generative AI operating system to create game-changing user experiences, with speed at scale, for consumers and small businesses Intuit, the global financial technology platform that makes TurboTax, Credit Karma, QuickBooks, and Mailchimp, announced that it is working with OpenAI to accelerate generative AI (GenAI)-driven application development on its proprietary......
Marqeta Announces Expansion of its Credit Platform, Further Empowering Customers to Design Innovative Credit Card Experiences with Greater Control and Speed
Banking Digital Payments News

Marqeta Announces Expansion of its Credit Platform, Further Empowering Customers to Design Innovative Credit Card Experiences

Fintech News Desk
by Fintech News Desk0
New expanded platform includes over 40 new APIs and new dashboard workflows, enabling Marqeta’s customers to bring new credit products to market on an accelerated timeline while embedding them directly into their brand experience, with direct access to FNBO’s program management and banking capabilities. Marqeta the global modern card issuing......
UserTesting Report Reveals More Than One-third of UK Customers Suffer ‘Poor’ Banking Experiences
Banking News

UserTesting Report Reveals More Than One-third of UK Customers Suffer ‘Poor’ Banking Experiences

Fintech News Desk
by Fintech News Desk0
Traditional banks trail fintech rivals in offering positive customer experiences as just 36% say their experience is good or better  UK Banking Empathy Experience Index (EXi) report finds only 12% of traditional bank customers and 15% of fintech customers say they receive ‘excellent’ experiences. Fintech customers are more prone to......
Tavant Launches VΞLOX NXT to Amplify Customer-Centricity and Transform Borrower Experiences
Lending Mortgage News

Tavant Launches VΞLOX NXT to Amplify Customer-Centricity and Transform Borrower Experiences

Fintech News Desk
by Fintech News Desk0
Next-generation digital lending platform combines dynamic user interfaces, advanced consumer behavior tracking, and customer segmentation to hyper-personalized borrower experiences Tavant, Silicon Valley’s leading digital lending solutions provider, launched VΞLOX NXT, the latest and most advanced edition of its AI-based digital lending platform. The fully re-architected solution combines the proven back-end......
POPi/o Partners With ProAG Bankware Technologies To Enhance Digital Experiences for Agricultural Lenders & Customers
Banking Digital Mobile Banking News

POPi/o Partners With ProAG Bankware Technologies To Enhance Digital Experiences for Agricultural Lenders & Customers

Fintech News Desk
by Fintech News Desk0
Digital banking platform’s latest collaboration gives agricultural industry workers a comprehensive digital solution for every level of banking service need Digital banking experience leader POPi/o Mobile Video Cloud (POPi/o) announced its partnership with ProAG Bankware Technologies, a provider of fully-integrated and customizable credit facilitation solutions for agricultural bankers and lenders. The collaboration......
Colt Technology Services Enriches Customer Digital Experiences with Blue Planet
Investments News

Colt Technology Services Enriches Customer Digital Experiences with Blue Planet

Fintech News Desk
by Fintech News Desk0
Automated assurance software rapidly resolves network issues and improves service reliability Colt Technology Services, a leading provider of agile, high-bandwidth connectivity solutions, has deployed software from Blue Planet, a division of Ciena. Colt’s IQ Network now uses Blue Planet fault management software, which will transform the Network Assurance experience that Colt provides......
Malaysia's Biggest Sports Retailer Al-Ikhsan Partners with Pine Labs to Enable Seamless In-store Payment Experiences for Its Customers
Commerce News

Malaysia’s Biggest Sports Retailer Al-Ikhsan Partners with Pine Labs to Enable Seamless In-store Payment Experiences for Its Customers

Fintech News Desk
by Fintech News Desk0
Pine Labs, one of Asia’s leading merchant commerce platforms, today announced that it has deployed its point of sale (PoS) solutions across the 136 stores of Al-Ikhsan, the biggest sports retailer in Malaysia. The fully integrated tech stack of payments, wallets, gift cards, and Buy Now Pay Later (BNPL) by......
NICE Real-Time Authentication Selected by VPBank to Safeguard Omnichannel Customer Interactions and Improve Experiences
Finance Fintech News

NICE Real-Time Authentication Selected by VPBank to Safeguard Omnichannel Customer Interactions and Improve Experiences

Fintech News Desk
by Fintech News Desk0
VPBank’s implementation of NICE’s voice biometrics will seamlessly secure contact center calls, reduce handle times and boost service quality NICE announced that Vietnam Prosperity Joint-Stock Commercial Bank (VPBank) has selected NICE Real-Time Authentication (RTA) to enhance call security, prevent fraud and improve customer experiences. VPBank’s adoption of NICE’s self-service authentication for its......
New-survey-reveals-the-vast-majority-of-insurance-customers-prefer-Conversational-AI-and-messaging-experiences
Artificial Intelligence Business Fintech News

New survey Reveals The Vast Majority Of Insurance Customers Prefer Conversational AI and Messaging Experiences

Fintech News Desk
by Fintech News Desk0
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the findings of its 2020 Survey of Consumer Preferences Around Insurance examining consumer attitudes and behavior around interactions with insurers, messaging, and conversational AI and commerce. Read More: Treasury Intelligence Solutions: Miltenyi Biotec Standardizes Corporate Payments and Bank Management With New Payments Platform......
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