Search Results for: chatbot

How Customer Service Can Balance Efficiency and Security In Financial Services?
Artificial Intelligence Fintech Guest Posts

How Customer Service Can Balance Efficiency and Security In Financial Services?

Brad Birnbaum
by Brad Birnbaum0
Efficiency may not be the number one priority for customer service in financial services when business is booming and resources are available, but the power of an efficient AND effective customer service organization can make a massive impact during both challenging and successful times. Now more than ever, customers want......
Two Keys for Evolving from Transactional to Interactional Banking
Banking Big Data Fintech Guest Posts

Two Keys for Evolving from Transactional to Interactional Banking

FalkRieker
by FalkRieker0
The leading challenges of 2020 – COVID-19 and its socioeconomic fallout – are applying unprecedented new pressures on the banking industry. Every institution is trying to make processes more efficient while dealing with newly remote workforces and serving anxious customers from a distance. Let’s be honest: these are stressful times......
CSI Partners With Autobooks To Enrich Relationship Between Small Businesses and Financial Institutions
Artificial Intelligence Banking Business Fintech News

CSI Partners with Revation Systems for LinkLive Banking Digital Customer Service

Fintech News Desk
by Fintech News Desk0
-LinkLive Banking provides chat and video communication solutions to enhance the customer experience in digital banking channels- Computer Services(CSI), a provider of end-to-end fintech and regtech solutions, has partnered with Revation Systems to offer community banks LinkLive Banking, a secure digital communications platform. The cloud-hosted communications software offers a broad......
Banking Fintech Fintech Startups Interviews

Global Fintech Interview with Clara Shih, CEO and Founder at Hearsay Systems

Paroma Sen
by Paroma Sen0
Today’s customers want the speed and convenience of digital services combined with the empathy and trust of their finance or bank relationship manager. Now especially during the pandemic, financial services customers are demanding more authentic engagement with their financial advisors, bankers, and mortgage consultants. How can fintechs and FIs keep......
Habito, UK’s Digital Mortgage Broker, Secures £5.5m in Series A funding
Fintech Fintech Funding News

Habito, UK’s Digital Mortgage Broker, Secures £5.5m in Series A funding

Fintech News Desk
by Fintech News Desk0
habito, the UK’s digital mortgage broker, has raised £5.5m in Series A funding led by Silicon Valley-based Ribbit Capital, with participation from existing investor Mosaic Ventures. Habito plans to use the new investment to accelerate its rapid growth, enhance the technology behind its award-winning service and transform the outdated mortgage......
How can Fintech Solutions Boost Business for SMEs?
Banking Business Featured Fintech Investment Services

How can Fintech Solutions Boost Business for SMEs?

Fintech News Desk
by Fintech News Desk0
Fintech has attracted a lot of attention in the past few years in the sector of small to medium enterprises.  As traditional banks have not focused primarily on these businesses, fintech companies have ventured into this sector by offering products and services which have been specifically tailored to meet the......
Artificial Intelligence News

LeaseHawk Releases Next-Generation Virtual Leasing Assistant for the Multifamily Industry

Fintech News Desk
by Fintech News Desk0
ACE, the AI-powered virtual leasing assistant, helps apartment communities maximize lease conversions by instantly responding to every prospect to answer questions and set appointments. LeaseHawk, a leader in multifamily leasing software, has announced the availability of ACE, the industry’s first AI-powered, virtual leasing assistant that delivers a consistent, human-like experience......
Fintech News

Paymentus Shines a Light on Billing & Payment Monsters at TLG2020

Fintech News Desk
by Fintech News Desk0
Payments Solution Provider Partners With Alliance for Innovation to Help Local Governments Rapidly Transform Billing Operations, Improve User Experiences Paymentus, the leading provider of innovative bill payment solutions and a principal sponsor of the Alliance for Innovation’s Transforming Local Government 2020 virtual conference (July 28-30, 2020) today announced a new......
Fintech Mobile Banking News

As the Industry Shifts, SilverCloud Reports Rapid Growth to Accommodate New Demand

Fintech News Desk
by Fintech News Desk0
Throughout Q2, the company positioned itself to best help financial institutions transitioning to a remote, digital banking environment SilverCloud, Inc., the only support solution built exclusively for the financial services industry, today announced significant Q2 growth and expansion that includes additions to the company’s leadership team, customer base and partnership program.......
1