Search Results for: chatbot

Alacriti and Glia Partner to Strengthen Financial Institutions’ Digital Customer Service for Payments
Business Fintech News

Alacriti and Glia Partner to Strengthen Financial Institutions’ Digital Customer Service for Payments

Fintech News Desk
by Fintech News Desk0
Alacriti integrates AI chatbot into Glia’s Digital Customer Service Platform Alacriti, a fintech company specializing in payments, today announced that it has partnered with Glia, a leading provider of Digital Customer Service. The partnership enables financial institutions to leverage Alacriti’s payments-focused AI chatbot, Ella, within Glia’s Digital Customer Service platform to......
While AI Has Provided Significant Benefits for Financial Services Organizations, Challenges Have Limited Its Full Potential
Artificial Intelligence Fintech News

While AI Has Provided Significant Benefits for Financial Services Organizations, Challenges Have Limited Its Full Potential

Fintech News Desk
by Fintech News Desk0
AI can boost the customer experience, but there is opportunity for financial services firms to take an even more customer-centric approach COVID-19 has catalyzed financial services organizations to harness Artificial Intelligence (AI) to improve customer experience (CX); however, challenges in integration and customer perceptions are undermining its potential. Financial services......
Skan Secures $14 Million Series A to Expand AI-Driven Process Discovery to Enable the Digital Transformation of the Enterprise
Artificial Intelligence Fintech News

United Federal Credit Union Chooses Finn AI to Deliver Conversational Chat Service to Members

Fintech News Desk
by Fintech News Desk0
AI-based intelligent conversational service to give United members an additional option for instant service Finn AI, the world’s leading AI-powered conversational banking technology provider, today announces that United Federal Credit Union (United) has chosen Finn AI to deliver an intelligent conversational chatbot service to its nearly 200,000 members. Read More:......
CXInfinity Launches AI-Driven Digital Omnichannel Platform For Banking And Finance
Artificial Intelligence Banking Fintech News

CXInfinity Launches AI-Driven Digital Omnichannel Platform For Banking And Finance

Fintech News Desk
by Fintech News Desk0
Today, 70% of banking takes place online. Customers prefer to engage with a brand via more than 3 or 5 channels. The shift of customer behavior towards digital engagement is evolving rapidly. The old school fundamentals of cold calling turn out to be one of the reasons for customers churning.......
India’s First Crypto Exchange, Unocoin, Raises Funding From Tim Draper in Targeted Us$5 Million Series a Round
Cryptocurrency Currency Exchange Fintech Fintech Funding News

India’s First Crypto Exchange, Unocoin, Raises Funding From Tim Draper in Targeted Us$5 Million Series a Round

Fintech News Desk
by Fintech News Desk0
India’s first cryptocurrency exchange, Unocoin, is close to finalising its Series A funding round, targeted at US$5 million. The round thus far is led by Tim Draper’s Draper Associates, with participation from XBTO Ventures and 2020 Ventures, veteran investors in the digital asset industry. The Series A funding round raises......
Fintech InsurTech News

PFI Mega Life Ties Up With Senseforth.ai; Launches Customer Service Conversational Experience on Web and WhatsApp

Fintech News Desk
by Fintech News Desk0
PFI Mega Life Insurance, a joint-venture between Prudential Financial Inc. and Indonesia-based CT Corpora, launched a customer service conversational experience ‘Meli’ on Web and WhatsApp channels, in collaboration with Senseforth.ai, a leader in Conversational AI technology. The AI-powered conversational experience empowers the PML customers with multiple self-service options and supports......
Bringing AI to Insurance: Role of AI in Insurance/InsurTech with Examples of Top Insurtech-AI-powered Tech Platforms / Providers
Artificial Intelligence Featured Fintech InsurTech

Bringing AI to Insurance: The Role of Artificial Intelligence in InsurTech

Fintech News Desk
by Fintech News Desk0
Artificial Intelligence has brought massive transformation. Insurance companies deal in huge amounts of data and AI is helping make optimal use of it. With the appropriate AI powered tech tools, insurance companies can shed several everyday business burdens. Read More: GlobalFintechSeries Interview with David R. Smith, Chief Executive Officer &......
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Everyware® Honors Small Business Saturday To Help Local Businesses Thrive during the Pandemic

Fintech News Desk
by Fintech News Desk0
In honor of Small Business Saturday, Everyware, a leading contactless payments and customer engagement solutions company in the U.S., is offering complimentary access to its platform in an effort to celebrate and support local businesses that have had to fight to survive since the onset of the pandemic. With social distancing......
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