Search Results for: "customer experience"

Retail-Bank-Customer-Satisfaction-Holds-Steady-but-Trust-Declines,-J.D.-Power-Finds
Banking Fintech News

Retail Bank Customer Satisfaction Holds Steady but Trust Declines, J.D. Power Finds

Business Wire
by Business Wire0
This year, 13% of bank customers say they are likely to switch institutions in the next 12 months. U.S. retail bank customers are losing faith in their bank, and customer attrition is a concern. According to the J.D. Power 2024 U.S. Retail Banking Satisfaction StudySM, released today, consumer trust in......
Central Bank Boosts Financial Wellness for Customers Through Personetics' AI-powered Platform
Banking News

Central Bank Boosts Financial Wellness for Customers Through Personetics’ AI-powered Platform

PR Newswire
by PR Newswire0
Midwest U.S. regional bank bringing money management platform with hyper-personalized insights, advice and smart savings to retail customers Central Bank, a progressive $20 billion regional bank headquartered in Jefferson City, Missouri, is elevating financial wellness for its consumer franchise by implementing Personetics’ financial data-driven engagement platform. The AI-driven solutions infuse Central Bank’s digital......
Sandbox Banking Partners with Plaid to Strengthen Identity Verification and Elevate Banking Solutions
Banking News

Sandbox Banking Partners with Plaid to Strengthen Identity Verification and Elevate Banking Solutions

PR Newswire
by PR Newswire0
Sandbox Banking, a trailblazing provider of banking automation solutions that accelerate digital transformation through their Integration Platform as a Service (IPaaS), Glyue, and Plaid, a data network powering the digital financial ecosystem, have announced a partnership that strengthens automated identity verification, addressing key challenges in the financial industry. Sandbox Banking’s consumer-centric......
American National Bank of Texas and Good Urban Development Work to Support Homebuyer Education and Affordable Housing in Southeast Dallas’ Mill City
Banking Fintech

American National Bank of Texas and Good Urban Development Work to Support Homebuyer Education and Affordable Housing in Southeast Dallas’ Mill City

Business Wire
by Business Wire0
Together, they will host two free homebuyer education seminars on March 28 and April 9 Epic River, a lending-as-a-service platform provider that aims to provide a good customer experience to every community bank and credit union in the country, announced its integration with Finastra’s LaserPro loan documentation system. The partnership......
Epic River Integrates with Finastra LaserPro to Accelerate Loan Closing Process
Banking Finance Fintech News

Epic River Integrates with Finastra LaserPro to Accelerate Loan Closing Process

Fintech News Desk
by Fintech News Desk0
~Partnership to help community banks and credit unions streamline loan closing documentation processes, enhance digital borrower experience~ Epic River, a lending-as-a-service platform provider that aims to provide a premium customer experience to every community bank and credit union in the country, today announced its integration with Finastra’s LaserPro loan documentation......
Unisource Joint Ventures Acquires MFI Data, Launches Unisource Credit
Mortgage News

Unisource Joint Ventures Acquires MFI Data, Launches Unisource Credit

PR Newswire
by PR Newswire0
With the acquisition of MFI Data, Unisource can pair MFI’s credit reporting services with the extensive offering of title and escrow services of Unisource National Lender Services for a comprehensive customer experience that reduces costs and increases loan production for lenders. Unisource Joint Ventures, the parent company of Unisource National......
VoePass Partners with CellPoint Digital to Streamline Payment Reconciliation and Implement Payment Orchestration
Digital Payments News

VoePass Partners with CellPoint Digital to Streamline Payment Reconciliation and Implement Payment Orchestration

PR Newswire
by PR Newswire0
The partnership will help the Brazilian regional carrier grow direct channel sales, create efficiencies in its back-office processes and improve the customer experience.  CellPoint Digital, a global pioneer in Payment Orchestration, announced that it will provide Payment Orchestration and reconciliation solutions to VoePass Linhas Aéreas (VoePass), a leading Brazilian regional......
Cross-Border Spending Surging, 54% of Global Consumers Expect to Increase Amount of International Online Shopping but Expect More Payment Flexibility and Transparency in 2024
Finance Fintech News

Cross-Border Spending Surging, 54% of Global Consumers Expect to Increase Amount of International Online Shopping but Expect More Payment Flexibility and Transparency in 2024

Business Wire
by Business Wire0
Airwallex report reveals a growing consumer trust in international merchants with 61% of consumers perceiving international merchants as trustworthy Flexibility and transparency for both payments and shipping were found to be key considerations for consumers as they carry out cross-border e-commerce transactions Social commerce continues to grow, with more than......
Persado GenAI Innovations Transform How Marketers Create High-Performing, Brand-Compliant Content
Artificial Intelligence News

Persado GenAI Innovations Transform How Marketers Create High-Performing, Brand-Compliant Content

PR Newswire
by PR Newswire0
Available this spring in the Persado Essential Motivation self-service platform, the new content copilot tools help ensure the best on-brand messages for engaging customers across email, web, mobile, and social channels. Shoptalk 2024 (Booth #504), Persado, the Motivation Artificial Intelligence (AI) company, announced innovations in generative AI (GenAI) content and image......
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