Search Results for: customer feedback

ChangeNOW: Focusing on Customers to Build a Better Crypto World
Digital Wallet News

ChangeNOW: Focusing on Customers to Build a Better Crypto World

Fintech News Desk
by Fintech News Desk0
When asked what makes it stand out, the ChangeNOW.io team says that it is focused on fulfilling customers’ needs rather than on its own success. It is vital that the crypto industry prioritizes improving customer experiences, which will translate into a better world for crypto. If customers are a permanent source of......
Glia Announces Entrance into Q2's Enterprise Business Development Reseller Program, Offering Q2 Clients a Fully-Integrated Digital Customer Service Solution
Banking Fintech Mobile Banking News

Glia Announces Entrance into Q2’s Enterprise Business Development Reseller Program, Offering Q2 Clients a Fully-Integrated Digital Customer Service Solution

Fintech News Desk
by Fintech News Desk0
Fintechs expand relationship, empowering banks and credit unions to reimagine customer service for a digital world Glia, a leading provider of Digital Customer Service, and Q2 Holdings, Inc., a leading provider of digital transformation solutions for banking and lending, announced that they have expanded their partnership to provide one-stop-shopping for Q2 clients.......
7 Ways Inclusive Website Design Benefits Customer Experience
Analytics Guest Posts Insights

7 Ways Inclusive Website Design Benefits Customer Experience

Martin McKay
by Martin McKay0
In such a diverse world, it’s essential for businesses to ensure their website is inclusive of all users. Making your website accessible is not only important from a human perspective but also helps you reach new audiences. There are millions of users with disabilities that rely on websites to complete......
MOVO Elevates Customer Experience Through Strategic Partnership with ENACOMM
Digital Payments Fintech Mobile Banking News

MOVO Elevates Customer Experience Through Strategic Partnership with ENACOMM

Fintech News Desk
by Fintech News Desk0
ENACOMM to provide MOVO intelligent IVR with advanced analytics and customization tools  MovoCash, Inc., a creator of ON-DEMAND Mobile Banking with End-to-End CONTACTLESS payments, all in one app, has chosen FinTech enablement company ENACOMM to deploy a modern customer self-service solution, including next-generation Interactive Voice Response (IVR). Through the strategic partnership, MOVO will......
Driveway Enhances Customer Shopping Experience with Affordability and AI Financing Guidance Features
E-commerce News

Driveway Enhances Customer Shopping Experience with Affordability and AI Financing Guidance Features

Fintech News Desk
by Fintech News Desk0
Driveway, reimagining the way consumers shop for and finance vehicles online, announced today three powerful new features now live on driveway.com. Driveway’s upgraded shopping experience enables customers to shop and filter vehicles by monthly payment, customize a payment with a new budget and payment calculator and achieve a higher likelihood......
BillingPlatform Helps Customers Accelerate Quote-to-Cash Journey with Latest Product Enhancements
Cloud Digital Payments News

BillingPlatform Helps Customers Accelerate Quote-to-Cash Journey with Latest Product Enhancements

Fintech News Desk
by Fintech News Desk0
New features include integrations, enhancements to connectors, and improved billing and invoicing capabilities, helping customers improve their bottom lines BillingPlatform, the leading global cloud-based monetization and billing solution provider, announced several product enhancements to PlatformCloud and BillingCloud that will further increase its customers’ productivity and flexibility to help accelerate the quote-to-cash journey. BillingPlatform’s......
SafeAuto Improves Customer Journey with Successful insured.io Implementation
InsurTech News

SafeAuto Improves Customer Journey with Successful insured.io Implementation

Fintech News Desk
by Fintech News Desk0
Rapid replacement of an existing direct sales solution ensured positive feedback from customers and internal users  insured.io, an InsurTech company focused on accelerating digital transformation for insurance organizations, is pleased to announce that SafeAuto Insurance Company (SafeAuto) has successfully implemented the insured.io Direct-to-Consumer Insurance Sales Platform (insured.io Platform). “SafeAuto’s focus has......
MoneyGram Continues to Deliver Remarkable Momentum in Digital Business with Strong Growth in September
Banking Fintech Mobile Banking News

MoneyGram Mobile App Demand and Customer Retention Powers Digital P2P Transaction Growth in November

Fintech News Desk
by Fintech News Desk0
MoneyGram International, Inc. (NASDAQ: MGI), a global leader in cross-border P2P payments and money transfers, today announced the Company delivered 136% year-over-year cross-border transaction growth and 135% year-over-year revenue growth for November in its direct-to-consumer digital business, MoneyGram Online (MGO). This marks the eleventh consecutive month of triple-digit year-over-year cross-border transaction......
KanKan AI Announces the Release of its Smart Customer Retail Platform for the Banking Industry
Artificial Intelligence Banking Fintech News

KanKan AI Announces the Release of its Smart Customer Retail Platform for the Banking Industry

Fintech News Desk
by Fintech News Desk0
Remark Holdings, Inc. (NASDAQ: MARK), a diversified global technology company with leading artificial intelligence (“AI”) solutions and digital media properties, today announced that several large banks in China, including the Bank of China, have installed the Smart Customer Retail Platform created by Remark’s KanKan AI business to act as a centralized, interactive hub......
Abrigo-Earns-Top-Scores-in-Aite-Group-Report-Based-on-Client-Feedback
Business Fintech Investment Services News Risk Management

Abrigo Earns Top Scores In Aite Group Report Based On Client Feedback

Fintech News Desk
by Fintech News Desk0
Abrigo, a leading technology provider of compliance, credit risk, lending, and asset/liability management solutions, earned top scores in Aite Group’s recently released report on client satisfaction. The report, “Lenders’ Perspectives: Commercial Loan Origination Automation,” compiled vendor ratings based on client interviews regarding lender satisfaction with their commercial loan origination software provider. Financial institution leaders......
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