Search Results for: Gartner

NICE Actimize Achieves Highest Score in Aite Group’s Global Fraud and Money Laundering Case Management Report
Fintech News

Improving Agent Experience is Essential for Improving Customer Satisfaction and Loyalty

Fintech News Desk
Study from NICE inContact finds improving the agent experience drives contact center efficiency and customer retention NICE inContact announced the findings from its latest research study, detailing the experiences, opportunities, and challenges of contact center agents who are a vital link to improving customer satisfaction and loyalty. The State of Experience and......
Banking Big Data Capital Markets Fintech Guest Posts

Leveraging Automated Accounts Payable Solutions for Business Continuity

Ernest Rolfson
Businesses across the globe are grappling with business continuity in the face of the unprecedented impact of the COVID-19 pandemic. One of the major challenges for companies is maintaining the continuity of core back-office functions such as accounts payable. As work from home mandates necessitate remote working, many companies are......
Banking Capital Markets Fintech Guest Posts

Consider Effortless Customer Experiences to Boost the Bottom Line

Point B
Banks are facing unprecedented disruption from all directions. Leverage this disruption to gain a competitive advantage through innovative customer interactions.  Social distancing and the effects of COVID-19 have required multiple organizations to rethink and, in some cases, accelerate their customer experience initiatives. Financial services firms are no different. Moving forward,......
More Regulations on the Horizon for Banks as Pandemic Exposes Security and Identity Verification Deficiencies
Banking Fintech Mobile Banking News

Sony Bank Picks OneSpan to Enhance Mobile Security Suite

Fintech News Desk
OneSpan, the global leader in securing remote banking transactions, announced that Sony Bank is protecting its mobile banking transactions with OneSpan’s Mobile Security Suite. OneSpan helps the bank secure and improve the customer experience by detecting and preventing mobile threats in the background, while integrating convenient features like facial recognition......
Smarsh Enterprise Supervision Available Through Microsoft’s One Commercial Partner Program
Business Fintech News

Smarsh Joins Microsoft’s One Commercial Partner Program to Help Financial Services Organizations Leverage Microsoft Azure and Deploy Microsoft Teams

Fintech News Desk
Go-to-Market Effort Aims to Broaden Compliant Deployment of Office 365 Smarsh, helping customers get ahead – and stay ahead – of the risk within their electronic communications,  announced it was selected by Microsoft as a member of its One Commercial Partner (OCP) program. With co-sell ready status for the Enterprise......
Three Trends Defining Finance for 2020
Fintech Guest Posts

Three Trends Defining Finance for 2020

Scott Stern
Not quite a full quarter into the new year and we’re already seeing a tumultuous 2020 that is causing businesses around the world to rethink strategy and direction. Amid current volatile changes, we are seeing a number of trends emerge that can significantly impact both your finance team and organization......
Finantix Acquires InCube, a Swiss AI and Data Science Company Dedicated to Wealth Management and Insurance
Artificial Intelligence Banking Investment Services Lifestyle News

Finantix Acquires InCube, a Swiss AI and Data Science Company Dedicated to Wealth Management and Insurance

Fintech News Desk
Finantix, a leading global provider of trusted technology to the wealth management, insurance and banking industries, today announced the execution of a binding agreement for the acquisition of InCube Group AG. The ZĂĽrich-based firm boasts an interdisciplinary team of Artificial Intelligence (AI) specialists, quant and software engineers and finance experts......
Zylo and vCom Solutions Announce New Partnership
Banking Business Fintech News

Zylo and vCom Solutions Announce New Partnership

Fintech News Desk
Alliance expands IT spend management and optimization capabilities for SaaS-forward businesses Zylo, the leader in SaaS management, announced that it has established a partnership with vCom Solutions, the leader in IT spend and lifecycle management. The new partnership enables vCom to offer its existing and prospective customers a powerful new tool for......
FloQast Recognized As Most Loved Financial Close Software Across All Major Peer-To-Peer Review Sites
Business Fintech News

FloQast Recognized As Most Loved Financial Close Software Across All Major Peer-To-Peer Review Sites

Fintech News Desk
Ranked Highest in Overall User Satisfaction, “Love” is Cited 43 Times in G2 Reviews Alone FloQast, a provider of close management software created by accountants for accountants to close the books faster and more accurately, announced that it has the highest user satisfaction ratings among financial close software providers across......
1