Search Results for: customer engagement

Zafin Launches Next-Gen Tiering Capability as Financial Institutions Intensify Competition for Customer Loyalty and Deposit Retention
Finance Fintech News

Zafin Launches Next-Gen Tiering Capability as Financial Institutions Intensify Competition for Customer Loyalty and Deposit Retention

Business Wire
by Business Wire0
In a recent Celent report, over 60% of banks in North America and Europe have identified customer retention and engagement as top strategic priorities, signaling a growing need for solutions like Zafin’s Tiering Capability to deepen customer relationships and drive long-term profitability Responding to the increasing demand for hyper-personalization in......
Ushur Launches AI-Powered Self-Service Solution to Modernize End-To-End Short-Term Disability Absence Engagement
Fintech InsurTech News

Ushur Launches AI-Powered Self-Service Solution to Modernize End-To-End Short-Term Disability Absence Engagement

EIN Presswire
by EIN Presswire0
Supports insurance carriers constrained by manual outreach for critical absence-related communications and information sharing Ushur, a leader in AI-powered Customer Experience Automation (CXA), announced the launch of an end-to-end solution for insurance carriers offering group and worksite benefits. The new Ushur solution is designed to streamline communications and information sharing......
Addtowallet.io: Avagate's Latest Tool for Mobile Wallet Engagement
Finance Fintech News

Addtowallet.io: Avagate’s Latest Tool for Mobile Wallet Engagement

PR Newswire
by PR Newswire0
Avagate introduces Addtowallet.io, a no-code platform for creating and distributing digital wallet passes. Avagate, known for its innovative SaaS solutions, is excited to launch Addtowallet.io, a platform designed to make creating and distributing mobile wallet passes a breeze. This new tool is a significant step forward in Avagate’s mission to make......
Total-Expert’s-Customer-Intelligence-Adds-Automatic-Contact-Record-Enrichment-of-Intent-Signals-to-Help-Loan-Officers-Engage-Customers
Finance Fintech Lending News

Total Expert’s Customer Intelligence Adds Automatic Contact Record Enrichment of Intent Signals to Help Loan Officers Engage Customers

Business Wire
by Business Wire0
Enriched customer profiles with critical life event data enable loan officers to scale personalized interactions and marketing automation Total Expert, the FinServ leader in customer engagement software, has added automatic life milestone updates to contact records to enrich the interactions customer-facing teams have with their clients. The updated customer profile......
InvoiceCloud Announces New Leadership, Customer Momentum, and More as Independent Company
Digital Payments News

InvoiceCloud Announces New Leadership, Customer Momentum, and More as Independent Company

Business Wire
by Business Wire0
InvoiceCloud, a leading solution for digital bill payment services, announced a new leadership team and a strong first half of 2024 with customer wins and engagement as the company enters its next stage of growth. Formerly part of the EngageSmart brand, a provider of vertically tailored customer engagement software and......
Artificial Intelligence Banking Featured Finance Fintech Robotic Process Automation Security

The Impact of Automation and Data Intelligence on Customer Experience in Financial Services

Prajakta Ayade
by Prajakta Ayade0
Automation and data intelligence are driving significant transformations across finance, particularly in customer experience. These technologies are reshaping how financial institutions interact with customers, offering personalized, efficient, and seamless services. Enhancing Efficiency and Accuracy One of the primary benefits of automation in financial services is the enhancement of efficiency and......
Liveperson and Sycurio Partner to Bring Frictionless, Secure Payments to Digital Customer Conversations
Digital Payments News

Liveperson and Sycurio Partner to Bring Frictionless, Secure Payments to Digital Customer Conversations

PR Newswire
by PR Newswire0
New partnership combines LivePerson’s enterprise conversation platform with Sycurio’s payment solutions to deliver convenient and secure customer experiences LivePerson, the enterprise leader in digital customer conversations, and Sycurio, the leading provider of seamless and secure digital payment experiences for contact centers, announced a new partnership empowering enterprises to offer seamless, secure......
1