Search Results for: customer relationships

Hilltop Securities Selects Broadridge to Provide Regulatory and Customer Communications Processing
Digital Fintech News

Hilltop Securities Selects Broadridge to Provide Regulatory and Customer Communications Processing

PR Newswire
A better digital experience for regulatory and transactional communications Hilltop Securities Inc. has selected global Fintech leader, Broadridge Financial Solutions, Inc., to provide new regulatory communications tools, expanded market coverage, and solutions to help transform the communications experience for advisors, correspondents, and investors while driving engagement and greater digital adoption. “We are......
ThetaRay Records 260% Revenue Growth in 2022, Appoints Eran Fishov to Lead Enterprise Customer Success
Artificial Intelligence News

ThetaRay Records 260% Revenue Growth in 2022, Appoints Eran Fishov to Lead Enterprise Customer Success

Business Wire
Fishov joins company to establish a dedicated enterprise customer success division ThetaRay, a leading provider of AI-powered transaction monitoring technology for banks and fintech, announced 260% revenue growth in 2022, and the appointment of Eran Fishov as VP of Customer Success, Enterprise, to accelerate market momentum. Fishov joins the company......
Forward Bank Taps Total Expert to Create Customers for Life Across the Financial Enterprise
Banking News

Forward Bank Taps Total Expert to Create Customers for Life Across the Financial Enterprise

Business Wire
Forward Bank, a community financial institution serving Central and Northern Wisconsin, has selected Total Expert to enhance marketing activities and digital onboarding efforts and grow deeper customer relationships. By leveraging Total Expert’s purpose-built customer engagement platform, Forward Bank will proactively communicate with customers and guide them throughout their financial journey. “We are......
MODIFI Expands Its Footprint to Singapore to Better Serve Business Customers in Asia
Digital Payments News

MODIFI Expands Its Footprint to Singapore to Better Serve Business Customers in Asia

GlobeNewswire
MODIFI, a leading European fintech company specializing in cross-border payment solutions and provision of liquidity for exporters around the world, announces the opening of its new office in Singapore. The expansion is part of MODIFI’s strategy to strengthen its global presence and better serve customers in Asia. The company’s Chief......
Q2 Announces Premium Treasury Pricing Solution to Help Financial Institutions Grow Deposits, Increase Fee Income and Expand Client Relationships
Fintech News

Q2 Announces Premium Treasury Pricing Solution to Help Financial Institutions Grow Deposits, Increase Fee Income and Expand Client Relationships

Business Wire
The unified treasury pricing and relationship profitability solution designed for treasury officers delivers a seamless experience across business units Q2 Holdings,, a leading provider of digital transformation solutions for banking and lending, announced Q2 Premium Treasury Pricing, a unified relationship pricing and profitability module of Q2 PrecisionLender to help financial......
Importance Of Customer Experience Management In Fintech Industry
Featured Fintech Fintech Primers

Importance Of Customer Experience Management In Fintech Industry

Pooja Choudhary
Customer Experience In Fintech: What Does It Entail? Customer evaluates a fintech proposal based on the benefits they perceive. The consumer experience is impacted by many perks. In this article, we intend to examine the few variables that influence the fintech consumer experience in the context of speed, assurance, ease......
Qualtrics Launches Retail Banking Accelerator to Help Banks Get Customer Insights Faster
Banking News

Qualtrics Launches Retail Banking Accelerator to Help Banks Get Customer Insights Faster

Business Wire
New solution enables retail banks and credit unions to lower implementation costs of Qualtrics CX projects Qualtrics, the leader and creator of the experience management category, announced the availability of the Retail Banking Accelerator to make it easy for financial services organizations to adopt the Qualtrics Foundational Customer Experience (CX) solution.......
How Small Businesses are Leveraging Payments to Improve Customer Experience
Commerce Economy Guest Posts

How Small Businesses are Leveraging Payments to Improve Customer Experience

Afshin Yazdian
If you’ve visited a retail establishment lately, you may have noticed that crowds are back in-store. With pre-pandemic levels of foot traffic returning to brick-and-mortar businesses again, merchants are evaluating the best ways to reach customers and meet new demands from the market. Many of these merchants are looking at......
Citizens Announces Taira Hall as Head of Enterprise Payments
Banking News

Citizens Announces Availability of Zelle for its Small Business Customers

Fintech News Desk
Mobile banking app now includes the speed and efficiency of Zelle Citizens announced the launch of Zelle to eligible small business customers, a new offering that allows them to pay and get paid quickly and easily using Zelle – all within the Citizens mobile banking app. As small businesses demand......
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