Search Results for: customer insights

Avalara Adds Generative Chat to Bolster Support and Product Experiences for Customers and Partners
Artificial Intelligence Finance Fintech News

Avalara Adds Generative Chat to Bolster Support and Product Experiences for Customers and Partners

PR Newswire
by PR Newswire0
New AI-powered assistant ‘Avi’ is available in the Avalara Global Support Portal and the Avalara Portal product interface making it faster and easier for customers and partners to find answers and resolve issues Avalara, Inc., a leading provider of tax compliance automation software for businesses of all sizes, today announced......
EarnUp Launches AI Advisor, An On-Demand Financial Guru Empowering Users With Hyper-Personalized Insights & Guidance
Fintech News

EarnUp Launches AI Advisor, An On-Demand Financial Guru Empowering Users With Hyper-Personalized Insights & Guidance

Business Wire
by Business Wire0
The industry’s first-ever context-aware conversation agent instantly analyzes users’ real-time banking and credit data to answer complex financial questions and provide tailored product recommendations EarnUp., a financial wellness fintech company, announced its newest product, AI Advisor, the industry’s first and only always-on AI-powered financial guru that helps to automate end-to-end......
Loyalty360 Releases 2024 State of Customer Loyalty Report, Highlighting Key Trends and Challenges in Loyalty Programs
Finance Fintech Investments News

Loyalty360 Releases 2024 State of Customer Loyalty Report, Highlighting Key Trends and Challenges in Loyalty Programs

PR Newswire
by PR Newswire0
Report Offers Insights from Nearly 100 Brand Marketers on Evolving Customer Loyalty Strategies, Technological Impacts, and Market Opportunities Loyalty360 has unveiled its 2024 State of Customer Loyalty Report, sponsored by Phaedon. The report features insights and perspectives from nearly 100 brand marketers who manage leading customer loyalty programs, highlighting the challenges......
Paysafe Partners with Alchemy Pay to Expand Its Customers’ Payment Options
Finance Fintech News

Paysafe Partners with Alchemy Pay to Expand Its Customers’ Payment Options

Business Wire
by Business Wire0
Partnership enables Alchemy Pay to access Paysafe’s extensive suite of payment products for consumers to use their fiat funds to purchase crypto across 130 markets Paysafe, a global payments platform, today announced a new partnership with Alchemy Pay, a leading fiat-crypto payment solution provider. In the deal’s first phase, Alchemy......
Glia Launches Unified Interactions Report and Index, Unveiling New Industry Benchmarking Tool for Customer Interactions
Finance Fintech News

Glia Launches Unified Interactions Report and Index, Unveiling New Industry Benchmarking Tool for Customer Interactions

PR Newswire
by PR Newswire0
Glia provides a new, unified way for banks and credit unions to define and measure the value created by comprehensive customer interactions Glia, the leader in customer interaction technology, today launched the Glia Interactions Index, a new way for financial services organizations to benchmark against similar institutions to quantify the......
HUB Analytics Officially Launches, Pioneering a New Era in Financial Insights
Artificial Intelligence Finance Fintech News

HUB Analytics Officially Launches, Pioneering a New Era in Financial Insights

PR Newswire
by PR Newswire0
HUB Analytics is breaking ground in the financial industry with the introduction of cutting-edge financial modeling, budgeting and forecasting tools. HUB Analytics is an all-in-one platform that enables businesses of all sizes, and especially small businesses, to make strategic and data-driven decisions about their company’s finances. “Leveraging advanced AI models......
9Spokes Introduces Automated Cashflow Tool for Financial Organizations to Elevate Financial Insights for SMBs
Finance Fintech News

9Spokes Introduces Automated Cashflow Tool for Financial Organizations to Elevate Financial Insights for SMBs

PR Newswire
by PR Newswire0
9Spokes, a leading global data platform, today announced the launch of its new Cashflow forecasting product, an advanced tool designed for integration within the digital platforms of financial organizations. This new offering provides small and medium-sized businesses (SMBs) with automated, predictive cashflow management and forecasting capabilities. A recent study highlighted......
J.D. Power Launches Mobile App Platform Certification for Banking to Recognize Customer Experience Best Practices
Banking News

J.D. Power Launches Mobile App Platform Certification for Banking to Recognize Customer Experience Best Practices

Business Wire
by Business Wire0
Alkami Technology Becomes First Platform Company to Achieve Certification J.D. Power, a global leader in data analytics, today announced the J.D. Power Mobile App Platform Certification—Banking to recognize mobile app technology platform providers that provide an exceptional mobile app experience. “J.D. Power is a household and industry name synonymous with establishing......
68% of UK CFOs say businesses are compromising on customer experiences due to economic pressures
Finance Fintech News

68% of UK CFOs say businesses are compromising on customer experiences due to economic pressures

EIN Presswire
by EIN Presswire0
Payhawk, the global spend management solution that helps businesses manage company cards and payments at scale across 32 countries, today revealed that 61% of international CFOs say their businesses are making or considering making customer experience compromises to remain operational amid the current challenging economic climate. The report “The CFO agenda:......
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