Search Results for: Customer Experience

Flexa to Acquire Drop Party to Deliver Custom Marketing Experiences for Merchants
Digital Payments News

Flexa to Acquire Drop Party to Deliver Custom Marketing Experiences for Merchants

Fintech News Desk
by Fintech News Desk0
Innovative Experience-Based Marketing Firm to Bolster Flexa’s Product Offerings Both In-Store and Online Drop Party Founder & Chief Executive Officer will be appointed to Chief Marketing Officer of Flexa. Flexa, the world’s leading pure-digital payments network,  announced that it intends to acquire Drop Party, a marketing technology company that creates......
The Banking Technology That’s Cutting Down Wait Times for Customers
Banking Guest Posts Insights

The Banking Technology That’s Cutting Down Wait Times for Customers

Rohit Bhosale
by Rohit Bhosale0
Over the past few years, we’ve seen tremendous innovation of banking technology across the banking sector. With headlines of bricks and mortar branches diminishing, the emergence of new challenger banks has piled the pressure on financial firms to elevate their digital customer experience (CX). The industry has responded by investing......
Keyno CVVke Fraud Prevention Solution Significantly Reduces Online Fraud for Fidelity Bank Bahamas Customers
Banking News

Keyno CVVke Fraud Prevention Solution Significantly Reduces Online Fraud for Fidelity Bank Bahamas Customers

Fintech News Desk
by Fintech News Desk0
Keyno Inc, a leading maker of cutting-edge payment technologies, today announced it has facilitated a dramatic and sustained reduction in online fraud at Fidelity Bank Bahamas with its CVVkey (dynamic CVV2) fraud prevention solution. The year-over-year comparison of debit and credit card portfolios showed an overall fraud reduction of 70.8%......
Salesforce Announces New Customer 360 Innovations Across Commerce and Marketing Clouds For Building Trusted Relationships at Scale
Commerce News

Salesforce Announces New Customer 360 Innovations Across Commerce and Marketing Clouds For Building Trusted Relationships at Scale

Fintech News Desk
by Fintech News Desk0
Connected data and automation capabilities make companies more productive and efficient, without sacrificing customer experience Customer Data Platform integrates with Google for seamless first party data interoperability and in the future, easy to use segment-level insights New AppExchange partners for Customer Data Platform (CDP) and Commerce Cloud extend the power......
BTSE CRYPTO EXCHANGE LAUNCHES FIRST-EVER USDD PERPETUAL FUTURES
Fintech Funding News

Sterling Bank & Trust, FSB Eliminates Non-Sufficient Fund Fees to Benefit Customers

Fintech News Desk
by Fintech News Desk0
Sterling Bank & Trust, FSB (“Sterling”), the wholly-owned subsidiary of Sterling Bancorp, Inc. announced the elimination of non-sufficient fund fees (“NSF”) effective June 1, 2022. Sterling is dedicated to improving the financial standing of its customers and committed to making significant changes to help those they serve. Latest Fintech News: EDB,......
Marqeta: 70% of Consumers Surveyed Say the Experience of Getting a Loan is a Decade Behind Online Banking
Banking Lending News

Marqeta: 70% of Consumers Surveyed Say the Experience of Getting a Loan is a Decade Behind Online Banking

Fintech News Desk
by Fintech News Desk0
Research shows many consumers frustrated with lending experience and want less jargon and more clarity, with 80% believing that lenders try to obscure the final cost of a loan Marqeta, the global modern card issuing platform, released new data from a survey of European consumers on their attitudes to and......
Global Home Finance Offering No-Closing Cost Subsidy Program
Banking News

BPI and Alipay+ Collaborate to Enable Digital Banking Customers to Shop Global

Fintech News Desk
by Fintech News Desk0
This makes BPI the first bank partnering Alipay+ as a mobile payment provider to extend its payments service beyond local merchants. The Bank of the Philippine Islands (BPI) recently sealed a pioneering partnership with Alipay+, a suite of global cross-border mobile payments and marketing solutions operated by Ant Group, to......
With Upgraded Risk Control System, CBiBank, A Licensed Commercial Bank in the US Protects Customers' "pocketbooks"
Banking News

With Upgraded Risk Control System, CBiBank, A Licensed Commercial Bank in the US Protects Customers’ “pocketbooks”

Fintech News Desk
by Fintech News Desk0
CBiBank, integrated financial service provider for international trade enterprises and individuals Recently, CBiBank, a licensed emerging commercial bank in the United States, upgraded its risk control system as a whole in terms of system security and transaction monitoring, in order to ensure the transaction security of customers. Latest Fintech News:......
ServiceNow to Acquire Hitch Works to Help Customers Address Talent Gaps
Artificial Intelligence Finance News

ServiceNow to Acquire Hitch Works to Help Customers Address Talent Gaps

Fintech News Desk
by Fintech News Desk0
Acquisition will help companies match people to projects and elevate employee learning, development, and workforce planning ServiceNow announced it has signed an agreement to acquire Hitch Works, a skills mapping and intelligence company. Hitch will add a new layer of AI‑powered skills insights to the industry‑leading Now Platform to help......
Discover’s Credit Card Mobile App and Website Both Rank Highest in Customer Satisfaction by J.D. Power
Digital Payments News

Discover’s Credit Card Mobile App and Website Both Rank Highest in Customer Satisfaction by J.D. Power

Fintech News Desk
by Fintech News Desk0
Discover’s credit card mobile app, as well as its website, Discover.com, ranked highest in customer satisfaction among U.S. credit card companies, according to the J.D. Power U.S. Credit Card Mobile App Satisfaction StudySM and the U.S. Online Credit Card Satisfaction StudySM. Discover’s mobile app scored 876 out of a possible 1,000, outpacing the......
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