Search Results for: Customer Satisfaction

ChicMe Chooses Forter to Optimize Customer Experience and Support New Market Expansion
Commerce News

ChicMe Chooses Forter to Optimize Customer Experience and Support New Market Expansion

Fintech News Desk
by Fintech News Desk0
ChicMe Chooses Forter to Optimize Customer Experience and Support New Market Expansion Forter, the Trust Platform for digital commerce, announced that ChicMe, a leading online women’s fashion brand, selected Forter to support its global expansion by improving payment processing, reducing fraud and increasing order fulfillment efficiency. As a result of......
Improve Customer Experience for Insureds with Tuerri’s New Guidewire Marketplace Accelerator for InsuranceNow
InsurTech News

Improve Customer Experience for Insureds with Tuerri’s New Guidewire Marketplace Accelerator for InsuranceNow

Fintech News Desk
by Fintech News Desk0
Guidewire and Tuerri announced that Tuerri’s new Ready for Guidewire validated accelerator is now available to InsuranceNow users in the Guidewire Marketplace. “Mobile apps have become an essential part of many consumer experiences, and we are pleased that our customers can now serve their policyholders with a mobile app that is pre-integrated to InsuranceNow.”......
Glia Teams with Jack Henry to Accelerate Digital Customer Service
Digital Finance News

Glia Teams with Jack Henry to Accelerate Digital Customer Service

Fintech News Desk
by Fintech News Desk0
Integration allows community and regional financial institutions to transform customer service within the digital domain Glia, the leading provider of Digital Customer Service (DCS), announced that its digital-first solution is now accessible through Jack Henry’s Banno Digital Platform. This integration will allow more banks and credit unions to embrace Digital Customer Service,......
Introducing Bectran’s Multilingual Payment Portal: Seamlessly Conduct Business in Your Customers’ Preferred Languages
Digital Payments News

Introducing Bectran’s Multilingual Payment Portal: Seamlessly Conduct Business in Your Customers’ Preferred Languages

Fintech News Desk
by Fintech News Desk0
Bectran launches a multilingual payment portal to enhance the user experience by facilitating a smoother accounts receivable process Bectran, Inc., an industry leader providing cutting-edge credit, collections and accounts receivable automation software, has launched a multilingual payment portal to empower you to conveniently service your customers globally by removing friction......
WaFd Banks on Talkdesk to Transform Customer Experiences
Banking Fintech News

WaFd Banks on Talkdesk to Transform Customer Experiences

Fintech News Desk
by Fintech News Desk0
Delivers secure, friction-free modern banking that ‘wows’ customers with every interaction Talkdesk, Inc., a global contact center leader for customer-obsessed companies, and WaFd Bank, a full-service commercial U.S. bank, are working together to lead faster innovation and better service for banking clients by leveraging the Talkdesk Financial Services Experience Cloud for Banking, a......
Credit Card Customers in Canada Curb Spending as Economy Sours and Alternative Payment Options Emerge, J.D. Power Finds
Digital Payments Fintech News

Credit Card Customers in Canada Curb Spending as Economy Sours and Alternative Payment Options Emerge, J.D. Power Finds

Fintech News Desk
by Fintech News Desk0
Although consumers in Canada are generally satisfied with their credit cards, they are using them less frequently and are looking to alternatives like buy now, pay later (BNPL) and personal loans as the economy starts to sputter. According to the J.D. Power 2022 Canada Credit Card Satisfaction Study, released , more......
Renew Financial Announces Loyalty and Satisfaction Significantly Higher Than The Benchmark
Fintech News

Renew Financial Announces Loyalty and Satisfaction Significantly Higher Than The Benchmark

Fintech News Desk
by Fintech News Desk0
Renew Financial (Renew), the nation’s most experienced and one of the leading Residential Property Assessed Clean Energy (R-PACE) financing companies, is proud to report a Net Promoter Score (NPS) of 77 compared to the financial services average of 34, outshining the competition. Latest Fintech News: C2FO and Vic.ai Partner to Bring AI......
TD Auto Finance Ranks Highest in National Non-Captive Prime Credit Dealer Satisfaction, According to J.D. Power
Banking News

TD Auto Finance Ranks Highest in National Non-Captive Prime Credit Dealer Satisfaction, According to J.D. Power

Fintech News Desk
by Fintech News Desk0
TD Auto Finance, a division of TD Bank, N.A., received the highest ranking in Dealer Satisfaction among National Non-Captive Lenders with Prime Credit, according to the J.D. Power 2022 U.S. Dealer Financing Satisfaction StudySM. Latest Fintech News: TVCoins Successfully Completes $10Million Seed Funding Capital Raise TD Auto Finance achieved an overall......
Ecobank Group Launches 2022 Edition of its Fintech Challenge with US$50,000 Prize Money up for Grabs
InsurTech News

Insurance Industry Titans Collaborate to Form COVU, Helping Insurance Agents and Carriers Build Customer-Centric, Growth-Oriented Businesses

Fintech News Desk
by Fintech News Desk0
AI Intelligence Company launches with $10 Million in Seed Funding Insurance industry veterans Ali Safavi and Tasos Chatzimichailidis have pooled their talent and networks to bring COVU to market—the only all-in-one AI-enabled digital platform for insurance agencies. Joining them are co-founders, machine learning, AI and data science experts Amir Kargar and Amin......
Glia and Veritran Partner to Help Banks and Credit Unions Digitally Transform Customer Service Globally
Banking News

Glia and Veritran Partner to Help Banks and Credit Unions Digitally Transform Customer Service Globally

Fintech News Desk
by Fintech News Desk0
Partnership will enhance digital-first customer service, increase conversion rates, reduce call times and improve overall satisfaction  Glia, the leader in Digital Customer Service (DCS), and Veritran, a leading global Low-Code solutions provider, announced a strategic partnership to offer digital-first customer support to financial institutions worldwide. Latest Fintech News: Paytm Broadens Offline Payments Distribution,......
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