Search Results for: Customer Satisfaction

Tavant Launches VΞLOX NXT to Amplify Customer-Centricity and Transform Borrower Experiences
Lending Mortgage News

Tavant Launches VΞLOX NXT to Amplify Customer-Centricity and Transform Borrower Experiences

Fintech News Desk
by Fintech News Desk0
Next-generation digital lending platform combines dynamic user interfaces, advanced consumer behavior tracking, and customer segmentation to hyper-personalized borrower experiences Tavant, Silicon Valley’s leading digital lending solutions provider, launched VΞLOX NXT, the latest and most advanced edition of its AI-based digital lending platform. The fully re-architected solution combines the proven back-end......
FPT Software Recognized in 2021 Gartner Peer Insights ‘Voice of the Customer’: Robotic Process Automation
News Robotic Process Automation

FPT Software Recognized in 2021 Gartner Peer Insights ‘Voice of the Customer’: Robotic Process Automation

Fintech News Desk
by Fintech News Desk0
Vietnam’s leading ICT firm FPT Software has recently been named a Strong Performer in 2021 Gartner Peer Insights™ ‘Voice of the Customer’: Robotic Process Automation (RPA) report. Accordingly, FPT Software received 100 percent “willingness to recommend” from existing customers for deploying its comprehensive RPA platform akaBot. The company has its overall......
Glia and Zensar Partner to Help Financial Institutions and Insurance Providers Enhance Customer Service
InsurTech News

Glia and Zensar Partner to Help Financial Institutions and Insurance Providers Enhance Customer Service

Fintech News Desk
by Fintech News Desk0
Partnership to enable organizations to take a digital-first approach to customer service Glia, a leading provider of Digital Customer Service, announced that they have formed a strategic partnership with Zensar, a leading experience engineering and technology solutions company, to jointly offer Zensar’s digital transformation services and Glia’s platform. By bringing together Glia’s......
Elsewhen and Pacemakers Launch Bank of the Future: A Blueprint For The Future of Finance In a Customer-First Age
Finance Fintech News

Elsewhen and Pacemakers Launch Bank of the Future: A Blueprint For The Future of Finance In a Customer-First Age

Fintech News Desk
by Fintech News Desk0
Cloud-native Banking-as-a-service provider, Vodeno, chosen as technology partner to help bring the concept to life Elsewhen and Pacemakers have joined forces to launch Bank of the Future : a transformative, customer-centric concept that challenges banks and other brands to rethink financial products and services exclusively from a customer perspective. Latest Fintech Insights: EasyCash: An Interoperable......
Less than Half of Financial Services Employees Say Their Organizations Deliver on Employee Experience and Satisfaction
Finance Fintech News

Less than Half of Financial Services Employees Say Their Organizations Deliver on Employee Experience and Satisfaction

Fintech News Desk
by Fintech News Desk0
A new national survey of U.S. financial services workers from Eagle Hill Consulting finds that less than half (48 percent) say that their organization places a great deal of importance on employee experience and satisfaction. The research also finds that most financial services workers (62 percent) say that the employee experience positively......
Fidelity and Capital One Shine Among Financial Services, While Customers Bemoan Charles Schwab’s Online Investment Offerings, ACSI Data Show
Fintech News

Fidelity and Capital One Shine Among Financial Services, While Customers Bemoan Charles Schwab’s Online Investment Offerings, ACSI Data Show

Fintech News Desk
by Fintech News Desk0
Americans’ dissatisfaction with most financial services has halted – at least for now. Top Globalfintechseries.com Insights: Paddle Integrates Alipay, Google Pay and iDeal, Empowering Software Businesses to Sell and Grow Globally “Financial services took a hit in the eyes of consumers last year but managed to weather the storm for the most part”......
Emburse Launches New Integration to Streamline Connectivity for Sage Intacct Customers
Cloud Fintech News

Emburse Launches New Integration to Streamline Connectivity for Sage Intacct Customers

Fintech News Desk
by Fintech News Desk0
Connector cuts time, cost and risk by automating ERP data export for Emburse Certify Emburse, a global leader in spend management, announces the launch of a new connector for the Sage Intacct cloud financial management system, which will provide seamless data connectivity with its Emburse Certify expense solution. The API-based......
FirstCash to Acquire American First Finance, a Leading Technology-Driven Virtual Lease-to-Own and Retail Finance Platform for Underserved Customers
Digital Payments Fintech News

FirstCash to Acquire American First Finance, a Leading Technology-Driven Virtual Lease-to-Own and Retail Finance Platform for Underserved Customers

Fintech News Desk
by Fintech News Desk0
Establishes FirstCash’s Entry into Large and Growing Point-of-Sale Payments Market Provides Significant Revenue and Earnings Growth Opportunity $1.17 Billion Stock and Cash Transaction Expected to be Significantly Accretive to EBITDA and EPS Companies to Host Conference Call Today at 8:30 a.m. ET / 7:30 a.m. CT FirstCash, Inc., the leading......
Visionary Global Fintech Companies Invest in Customer Service Experience by Partnering with Helpshift
Digital Payments Fintech News

Visionary Global Fintech Companies Invest in Customer Service Experience by Partnering with Helpshift

Fintech News Desk
by Fintech News Desk0
Financial platforms leverage systems to keep customers in-app for help Helpshift, the established leader for in-app customer service in the mobile gaming industry, has set its sights on expanding its services to the rapidly growing fintech industry. Helpshift had long predicted an all-mobile shift of payments, financial management and general......
ServiceNow to Acquire Hitch Works to Help Customers Address Talent Gaps
Analytics News

ServiceNow Introduces New Messaging Service to Help Organizations Connect with Customers and Employees Wherever They’re Located

Fintech News Desk
by Fintech News Desk0
ServiceNow, with the help of Twilio’s platform, makes it easier than ever to drive end-to-end service experiences – from issue to resolution ServiceNow, the leading digital workflow company that makes work, work better for people, announced ServiceNow Messaging Service to help organizations drive better service experiences from issue to resolution.......
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