Search Results for: Customer service

Spring Labs Unveils Zanko ComplianceAssist, Helping Financial Service Firms Ease Compliance
Finance Fintech News

Spring Labs Unveils Zanko ComplianceAssist, Helping Financial Service Firms Ease Compliance

PR Newswire
New Module Leverages Company’s Leading Conversational AI Capabilities to Expedite Complaint Resolution Complaint management is a crucial aspect of customer service and risk management in the financial services sector. These firms—including traditional banks, fintechs and insurance companies—must adhere to various regulations and standards that require them to handle complaints in......
Intellect forges Global Partnership with Wipro to transform Banking Technology Services with eMACH.ai
Banking News

Intellect forges Global Partnership with Wipro to transform Banking Technology Services with eMACH.ai

EIN Presswire
The Partnership leverages First Principles Thinking and AI, delivering Innovative, customer-centric solutions and improving operational efficiency Intellect Design Arena Ltd, an enterprise-grade financial technology leader, providing composable and intelligent solutions for futuristic global financial institutions, announces a Global Strategic Partnership with Wipro Limited, a leading technology services and consulting company.......
Mastercard Selects India for the Global Launch of Its Payment Passkey Service, Accelerating Secure Online Checkout for Millions of Shoppers
Digital Payments Fintech News

Mastercard Selects India for the Global Launch of Its Payment Passkey Service, Accelerating Secure Online Checkout for Millions of Shoppers

Business Wire
Payment passkeys speed up transactions using biometrics, enhancing security and convenience for consumers and businesses During a keynote presentation at Global Fintech Fest in Mumbai, Mastercard announced the worldwide launch of its new Payment Passkey Service to make online shopping more secure and easier than ever. Debuting first in India......
Glia Launches ChannelLess AI-powered Interactions for Financial Services
Artificial Intelligence Finance Fintech News

Glia Launches ChannelLess AI-powered Interactions for Financial Services

PR Newswire
Glia Cortex extends powerful insights, automated workflows, and personalized self-service across digital and call center customer interactions Glia, the leader in Unified Interaction Management technology for financial institutions, has extended the powerful capabilities of its Responsible AI solution, Glia Cortex, into Glia Call Center. Expanding Glia Cortex across digital and voice customer......
RedotPay Obtains VASP Registration from Lithuania's Financial Crime Investigation Service to Expand Products and Services Offerings
Cryptocurrency Finance Fintech News Security

RedotPay Obtains VASP Registration from Lithuania’s Financial Crime Investigation Service to Expand Products and Services Offerings

GlobeNewswire
RedotPay, a rapidly growing crypto payment company, is thrilled to announce its successful application for a full Virtual Asset Service Provider (VASP) registration from the Financial Crime Investigation Service (FCIS) of Lithuania, under the Group entity of RedotX, UAB. The VASP registration marks a significant milestone for RedotPay as it......
Solifi Partners With Limepoint to Support Customer Access to Solifi’s Data Streaming Solution
Fintech News

Solifi Partners With Limepoint to Support Customer Access to Solifi’s Data Streaming Solution

EIN Presswire
The partnership offers an end-to-end solution for Solifi Data Streaming customers, with no in-house skills required. Solifi, a global fintech software partner for secured finance, announced that it has recently partnered with LimePoint, a technology specialist in real-time data processing and data streaming consumers, to broaden accessibility to Solifi’s data......
Simpro and D-Tools Announce Strategic Global Partnership to Enhance Trade Service Tools and Operations
Finance Fintech News

Simpro and D-Tools Announce Strategic Global Partnership to Enhance Trade Service Tools and Operations

Business Wire
Simpro and D-Tools are pleased to announce a strategic partnership to enrich the landscape of trade service tools and operations. This collaboration marks a significant milestone in the industry, driven by a shared commitment to enhancing customer success through innovation and collaboration. The partnership between Simpro, the leading field service......
InvoiceCloud Announces New Leadership, Customer Momentum, and More as Independent Company
Digital Payments News

InvoiceCloud Announces New Leadership, Customer Momentum, and More as Independent Company

Business Wire
InvoiceCloud, a leading solution for digital bill payment services, announced a new leadership team and a strong first half of 2024 with customer wins and engagement as the company enters its next stage of growth. Formerly part of the EngageSmart brand, a provider of vertically tailored customer engagement software and......
Checkout.com First PSP to Launch Secure Payment Authentication Service From Google Pay, Speeding up Checkout Process by 30%
Digital Payments News

Checkout.com First PSP to Launch Secure Payment Authentication Service From Google Pay, Speeding up Checkout Process by 30%

PR Newswire
Checkout.com is the first payment provider to integrate Google Pay’s secure payment authentication service into its payment processing service for merchants This new service streamlines the online checkout process by incorporating biometric checks, reducing the number of steps required, and boosting conversion rates In an initial roll-out, the technology has already......
New Research Highlights the Impact of Mobile Investments on Customer Engagement for Finance and Insurance Organizations
Finance Fintech Investments News

New Research Highlights the Impact of Mobile Investments on Customer Engagement for Finance and Insurance Organizations

PR Newswire
Survey from Branch, leader in mobile measurement and linking, shows majority of senior leaders consider a mobile app strategy essential A new research report from Branch, Finance and Insurance Industry Mobile App Trends, highlights the significant impact that mobile app investments have on finance and insurance organizations. The survey shows that 99%......
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