Search Results for: customer experience.

Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues
Artificial Intelligence Banking Guest Posts

Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues

Andrei Papancea
by Andrei Papancea0
With the Digital Banking market expected to grow at a compound annual growth rate of 11.2% between now and 2026, banks need to pay close attention to how remote banking is impacting on the overall customer experience. I think Voice AI technology is in place to help banks prioritize addressing......
UnionBank Applauded by Frost & Sullivan for Elevating the Customer Experience with Its Mobile Banking Solution
Mobile Banking News

UnionBank Applauded by Frost & Sullivan for Elevating the Customer Experience with Its Mobile Banking Solution

Fintech News Desk
by Fintech News Desk0
UnionBank combines the power of 5G and artificial intelligence to anticipate customer preferences and behaviors Based on its recent analysis of the Philippines mobile banking experience market, Frost & Sullivan recognizes UnionBank of the Philippines with the 2021 Excellence in Customer Experience for advancing mobile banking technology in the Philippines. The bank has proved its ability to......
Drift Announces Strategic Investment from Vista Equity Partners; Partnership Will Help Customers Accelerate Revenue via B2B Conversational Commerce
B2B Commerce News

Drift Announces Strategic Investment from Vista Equity Partners; Partnership Will Help Customers Accelerate Revenue via B2B Conversational Commerce

Fintech News Desk
by Fintech News Desk0
Drift Eclipses Unicorn Status from Vista Growth Investment Drift, the leader in Conversational Commerce for B2B, announced a strategic partnership with Vista Equity Partners (“Vista)”, a leading global investment firm focused exclusively on enterprise software, data and technology-enabled businesses. Vista’s strategic growth investment in Drift will further accelerate the company’s mission......
Glia Continues to Expand Digital Customer Service with Banks Representing More Than $2.4 Trillion in Assets
Banking Digital Mobile Banking News

Glia Continues to Expand Digital Customer Service with Banks Representing More Than $2.4 Trillion in Assets

Fintech News Desk
by Fintech News Desk0
More than 200 financial institutions around the world embrace Digital Customer Service platform to strengthen customer relationships and improve the user experience Glia, a leading provider of Digital Customer Service, announced that more than 35 additional banks across the globe, representing over $2.4 trillion in total assets, have selected its communications and......
NXTsoft and Finn AI Partner to Deliver Frictionless AI-Driven Customer Service Experience to Financial Institution Customers
Banking Digital Fintech Mobile Banking News

NXTsoft and Finn AI Partner to Deliver Frictionless AI-Driven Customer Service Experience to Financial Institution Customers

Fintech News Desk
by Fintech News Desk0
NXTsoft and Finn AI established a partnership to pre-integrate API connectivity into Finn AI’s conversational AI-chatbot designed for banks and credit unions NXTsoft, the market leader in comprehensive, secure API connectivity for fintechs and financial institutions and Vancouver, BC-based Finn AI (finn.ai), a company that builds conversational AI for banks......
TreviPay Mobile App Digitizes Pay-Later Experience for B2B Customers
B2B Digital Payments Fintech News

TreviPay Mobile App Digitizes Pay-Later Experience for B2B Customers

Fintech News Desk
by Fintech News Desk0
One-click access to B2B credit in store will eliminate the need for credit cards and paper receipts, boost security and drive preference and loyalty TreviPay, a global financial technology company, today announced the release of its one-click mobile payments app for B2B buyers. The TreviPay mobile app is an industry......
APOLLO Insurance Partners with RATESDOTCA to Offer Their Customers Access to Embedded Digital Insurance
InsurTech News

APOLLO Insurance Partners with RATESDOTCA to Offer Their Customers Access to Embedded Digital Insurance

Fintech News Desk
by Fintech News Desk0
APOLLO Insurance Solutions Ltd. (“APOLLO Insurance”) Canada’s leading online insurance provider, has partnered with RATESDOTCA to offer immediate digital insurance products, specifically tailored to the millions of Canadians that use their website each year. “We are committed to helping Canadians make better insurance decisions and save them time and money.......
W1TTY Taps Oracle to Provide a Better Digital Banking Experience to Customers
Banking Digital News

W1TTY Taps Oracle to Provide a Better Digital Banking Experience to Customers

Fintech News Desk
by Fintech News Desk0
Finance innovator uses Oracle Banking suite on Oracle Cloud Infrastructure (OCI) to provide smarter finance solutions to customers in Europe W1TTY, a smart finance innovator set to launch this fall, aims to offer customers a clear choice in how they manage their money with hyper-personalized products and services. Running on......
Teachers Building Society Selects Finastra's Fusion Essence Cloud to Digitally Enhance Customer Journey
Banking Digital Mobile Banking News

Teachers Building Society Selects Finastra’s Fusion Essence Cloud to Digitally Enhance Customer Journey

Fintech News Desk
by Fintech News Desk0
Fusion Essence Cloud will automate core processes and digitalize the end-to-end customer journey to support growth in mortgage lending and savings Finastra announced that UK-based specialist building society, Teachers Building Society, has selected Fusion Essence Cloud, its next-generation Software as a Service (SaaS) core banking solution, to deliver a new core and......
First Bank Improved Compliance While Delivering a Better Customer Experience With FINBOA Regulation E Dispute Tracking
Digital Finance Fintech News

First Bank Improved Compliance While Delivering a Better Customer Experience With FINBOA Regulation E Dispute Tracking

Fintech News Desk
by Fintech News Desk0
Community bank partners with fintech provider to digitally transform their back-office operations First Bank continues to benefit from the successful implementation of Regulation E (Reg E) Dispute Tracking with FINBOA, a leading innovator in digital process automation, regulatory compliance and enhanced customer experiences. First Bank continues to benefit from the successful implementation of......
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