Search Results for: customer experience.

Zelros Receives the 2021 European Technology Innovation Leadership Award from Frost & Sullivan for Helping Insurance Companies Enhance Customer Experience and Personalization with their AI Platform
InsurTech News

Zelros Receives the 2021 European Technology Innovation Leadership Award from Frost & Sullivan for Helping Insurance Companies Enhance Customer Experience and Personalization with their AI Platform

Fintech News Desk
by Fintech News Desk0
The platform delivers AI-driven insights that empower insurance distributors to stay competitive, drive more revenue while minimizing churn with a proactive, personalized omnichannel experience Based on its recent analysis of the European market for AI-based advanced insurance distribution platforms, Frost & Sullivan recognizes Zelros with the 2021 European Technology Innovation Leadership Award for its......
KBC Partners with Personetics to Boost Digital Customer Engagement and Financial Wellness
Fintech News

KBC Partners with Personetics to Boost Digital Customer Engagement and Financial Wellness

Fintech News Desk
by Fintech News Desk0
KBC, a leading multi-channel bank-insurance group with a geographic focus in Europe, has partnered with Personetics, the leading global provider of financial-data-driven personalization and customer engagement solutions for financial services. The companies will be working together to deliver multi-lingual, proactive, data-driven solutions to increase customer engagement on KBC’s mobile application to......
Horicon Bank Selects Total Expert to Unlock Data-Driven Support and Engagement for its Community Bank Customers
Fintech News

Horicon Bank Selects Total Expert to Unlock Data-Driven Support and Engagement for its Community Bank Customers

Fintech News Desk
by Fintech News Desk0
Total Expert, the customer experience platform purpose-built for modern financial institutions, announced that Horicon Bank will leverage Total Expert to strengthen new and existing customer relationships and expand data-driven marketing and customer engagement strategies. For 125 years, Horicon Bank has served as a community bank partner to customers and local businesses......
cr2
Banking Digital Mobile Banking News

Congratulations to CR2’s Customer Commercial International Bank Egypt (CIB), Egypt, as They Announce A Record-breaking Performance in Digital Banking

Fintech News Desk
by Fintech News Desk0
During the period H1 2021, CIB achieved a 116% increase in the number of Mobile Banking transactions and a 34% increase in Online Banking users CR2 is extremely proud of CIB’s phenomenal growth achieved across its digital banking services. Commercial International Bank Egypt (CIB), Egypt’s leading private sector bank, recently announced......
Banco ABC Brasil Modernizes Customer Experience with Informatica's Intelligent Data Management Cloud
Cloud Fintech News

Banco ABC Brasil Modernizes Customer Experience with Informatica’s Intelligent Data Management Cloud

Fintech News Desk
by Fintech News Desk0
Informatica’s Intelligent Data Management Cloud helps process credit applications 30% faster Informatica, an enterprise cloud data management leader, announced that Banco ABC Brasil has selected Informatica to modernize customer experience with a cloud-first strategy to drive agile innovation and business transformation. By deploying Informatica Intelligent Data Management Cloud™, Banco ABC......
Insurance Customer Journey
Artificial Intelligence Guest Posts InsurTech

How Can AI Enhance the Insurance Customer Journey?

Janthana Kaenprakhamroy
by Janthana Kaenprakhamroy0
The insurance industry is not typically known for its appetite for innovation, especially in customer journey management. Strict regulation, traditional business models, and the use of legacy IT systems have long provided barriers to progress. Despite the explosion of technological advancement in society, many in the insurance industry have stubbornly......
Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues
Artificial Intelligence Banking Guest Posts

Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues

Andrei Papancea
by Andrei Papancea0
With the Digital Banking market expected to grow at a compound annual growth rate of 11.2% between now and 2026, banks need to pay close attention to how remote banking is impacting on the overall customer experience. I think Voice AI technology is in place to help banks prioritize addressing......
UnionBank Applauded by Frost & Sullivan for Elevating the Customer Experience with Its Mobile Banking Solution
Mobile Banking News

UnionBank Applauded by Frost & Sullivan for Elevating the Customer Experience with Its Mobile Banking Solution

Fintech News Desk
by Fintech News Desk0
UnionBank combines the power of 5G and artificial intelligence to anticipate customer preferences and behaviors Based on its recent analysis of the Philippines mobile banking experience market, Frost & Sullivan recognizes UnionBank of the Philippines with the 2021 Excellence in Customer Experience for advancing mobile banking technology in the Philippines. The bank has proved its ability to......
Drift Announces Strategic Investment from Vista Equity Partners; Partnership Will Help Customers Accelerate Revenue via B2B Conversational Commerce
B2B Commerce News

Drift Announces Strategic Investment from Vista Equity Partners; Partnership Will Help Customers Accelerate Revenue via B2B Conversational Commerce

Fintech News Desk
by Fintech News Desk0
Drift Eclipses Unicorn Status from Vista Growth Investment Drift, the leader in Conversational Commerce for B2B, announced a strategic partnership with Vista Equity Partners (“Vista)”, a leading global investment firm focused exclusively on enterprise software, data and technology-enabled businesses. Vista’s strategic growth investment in Drift will further accelerate the company’s mission......
Glia Continues to Expand Digital Customer Service with Banks Representing More Than $2.4 Trillion in Assets
Banking Digital Mobile Banking News

Glia Continues to Expand Digital Customer Service with Banks Representing More Than $2.4 Trillion in Assets

Fintech News Desk
by Fintech News Desk0
More than 200 financial institutions around the world embrace Digital Customer Service platform to strengthen customer relationships and improve the user experience Glia, a leading provider of Digital Customer Service, announced that more than 35 additional banks across the globe, representing over $2.4 trillion in total assets, have selected its communications and......
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