Search Results for: customer experience.

Persado GenAI Innovations Transform How Marketers Create High-Performing, Brand-Compliant Content
Artificial Intelligence News

Persado GenAI Innovations Transform How Marketers Create High-Performing, Brand-Compliant Content

PR Newswire
by PR Newswire0
Available this spring in the Persado Essential Motivation self-service platform, the new content copilot tools help ensure the best on-brand messages for engaging customers across email, web, mobile, and social channels. Shoptalk 2024 (Booth #504), Persado, the Motivation Artificial Intelligence (AI) company, announced innovations in generative AI (GenAI) content and image......
40% of Americans Anticipate Financial Challenges in 2024, According to MeridianLink Survey
Finance Fintech News

40% of Americans Anticipate Financial Challenges in 2024, According to MeridianLink Survey

Fintech News Desk
by Fintech News Desk0
The survey revealed that 40% of Americans anticipate challenges making regular, monthly payments in 2024, with younger respondents (ages 18-34) more likely to foresee difficulties, particularly related to managing credit card debt and housing costs. MeridianLink provides timely insight into consumer sentiment on payments, customer service, and innovation in digital......
LexisNexis Risk Solutions Released True Cost of Financial Crime Compliance Study
Compliance management News

LexisNexis Risk Solutions Released True Cost of Financial Crime Compliance Study

Fintech News Desk
by Fintech News Desk0
 The intensifying challenge of keeping up with the complex sanctions environment is leading financial institutions to confront a growing screening workload, increasing the number of screening alerts at 79% of organizations. LexisNexis Risk Solutions released the findings of its latest True Cost of Financial Crime Compliance Study – Asia Pacific.......
Study Reveals Annual Cost of Financial Crime Compliance Totals $61 Billion in the United States and Canada
Compliance management News

Study Reveals Annual Cost of Financial Crime Compliance Totals $61 Billion in the United States and Canada

PR Newswire
by PR Newswire0
True Cost of Financial Crime Compliance Study Reveals Organizations Prioritizing Cost Reduction While Ensuring Regulatory Adherence Financial crime compliance costs have risen for 99% of financial institutions 70% of financial institutions prioritize cutting compliance costs in next 12 months Cryptocurrencies and AI techniques are now being adopted by criminals as tools......
Nium Extends Global Payments Growth in the Middle East; Adds Key Financial Institutions and Foreign Exchange Houses to Client Roster
Banking Digital Payments News

Nium Extends Global Payments Growth in the Middle East; Adds Key Financial Institutions and Foreign Exchange Houses to Client Roster

PR Newswire
by PR Newswire0
Nium will work with the bank to offer free international money transfer services through the Enjaz app for smart devices. Soon, all Enjaz customers will be able to access competitive exchange rates and instant transfers via Nium’s global partner network. Nium, the leader in real-time global payments, continues its expansion......
Navigating the CX Challenge: Despite Companies' Increased Tech Investments, Consumer Impatience Grows
Fintech News

Navigating the CX Challenge: Despite Companies’ Increased Tech Investments, Consumer Impatience Grows

PR Newswire
by PR Newswire0
Almost half of consumers are willing to spend more for an improved customer experience, according to Broadridge’s 6th Annual CX and Communications Survey Amid uncertain economic environment and companies’ increasing dependence on technology to provide customer service, consumer patience has dwindled with the rate of consumers who feel that companies need......
Financial Institutions Expected to Boost AI Investments for Customer Service in 2024, New Syntellis Report Finds
Artificial Intelligence Finance Fintech

Syntellis Released “2024 CFO Outlook for Financial Institutions”

Fintech News Desk
by Fintech News Desk0
The report results provide insights on how institutions fared in 2023, as well as current and future industry challenges, trends, and priorities. According to a new survey report from Syntellis Performance Solutions, now part of Strata Decision Technology – 2024 CFO Outlook for Financial Institutions, The financial services industry has......
Servicenow Announces Five-Year Strategic Alliance With Visa to Transform Payment Services
Digital Payments Finance Fintech News

Servicenow Announces Five-Year Strategic Alliance With Visa to Transform Payment Services

Business Wire
by Business Wire0
Initial phase includes the launch of a single, connected solution for disputes resolution, called ServiceNow Disputes Management, Built with Visa New solution includes low-code, AI, and generative AI capabilities to help boost efficiency and productivity ServiceNow, the leading digital workflow company making the world work better for everyone, announced today......
Financial Services and Insurance Sectors Go All in on Observability to Improve Digital Customer Experiences
Finance Fintech News

New Relic Releases ‘State of Observability for Financial Services and Insurance’

Fintech News Desk
by Fintech News Desk0
Financial services and insurance organisations are more likely to achieve full-stack observability in the race to modernise their tech stack and deliver innovative services to customers New Relic, an observability platform for engineers, announced the findings of its State of Observability for Financial Services and Insurance report, which focuses on......
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