Search Results for: customer experience.

Importance Of Customer Experience Management In Fintech Industry
Featured Fintech Fintech Primers

Importance Of Customer Experience Management In Fintech Industry

Pooja Choudhary
by Pooja Choudhary0
Customer Experience In Fintech: What Does It Entail? Customer evaluates a fintech proposal based on the benefits they perceive. The consumer experience is impacted by many perks. In this article, we intend to examine the few variables that influence the fintech consumer experience in the context of speed, assurance, ease......
Vmade Launched Cooperation With Skyee to Build a New Global Payment Experience For Customers
Digital Payments News

Vmade Launched Cooperation With Skyee to Build a New Global Payment Experience For Customers

PR Newswire
by PR Newswire0
WeTrade Group Inc., a global diversified “software as a service” (“SaaS”) technology service provider committed to providing technical support and digital transformation tools for enterprises across multiple industries, announced that its strategic partner Vmade Tech PTE. LTD (“Vmade”) has launched cooperation with Skyee, a cross-border ecological payment service provider, to......
Qualtrics Launches Retail Banking Accelerator to Help Banks Get Customer Insights Faster
Banking News

Qualtrics Launches Retail Banking Accelerator to Help Banks Get Customer Insights Faster

Business Wire
by Business Wire0
New solution enables retail banks and credit unions to lower implementation costs of Qualtrics CX projects Qualtrics, the leader and creator of the experience management category, announced the availability of the Retail Banking Accelerator to make it easy for financial services organizations to adopt the Qualtrics Foundational Customer Experience (CX) solution.......
B2B Fintech News Technology

Coda Payments Opts For Know Your Customer To Provide Seamless Corporate Onboarding Throughout APAC

Fintech Staff Writer
by Fintech Staff Writer0
In order to streamline and expedite its corporate onboarding procedures throughout the Asia-Pacific region, Coda Payments (“Coda”), the premier supplier of cross-border payments and distribution solutions to digital content publishers, today announced a partnership with Know Your Customer, a renowned RegTech company. Coda is improving its due diligence procedures on......
How Small Businesses are Leveraging Payments to Improve Customer Experience
Commerce Economy Guest Posts

How Small Businesses are Leveraging Payments to Improve Customer Experience

Afshin Yazdian
by Afshin Yazdian0
If you’ve visited a retail establishment lately, you may have noticed that crowds are back in-store. With pre-pandemic levels of foot traffic returning to brick-and-mortar businesses again, merchants are evaluating the best ways to reach customers and meet new demands from the market. Many of these merchants are looking at......
New Partnership Brings Glia's Digital Customer Service Solution to ebankIT's Digital Banking Platform
Banking News

New Partnership Brings Glia’s Digital Customer Service Solution to ebankIT’s Digital Banking Platform

PR Newswire
by PR Newswire0
Streamlines digital-first customer service to drive new efficiencies, increase conversion rates and improve the customer experience Glia, the leading provider of Digital Customer Service (DCS), and ebankIT announced a partnership aimed at humanizing the digital banking service experience for ebankIT clients. ebankIT will now offer Glia’s DCS solution for digital-first customer......
Paymentus to Provide Bill Pay and Money Movement for Citizens Retail Banking Customers
Banking Digital Payments News

Paymentus to Provide Bill Pay and Money Movement for Citizens Retail Banking Customers

Fintech News Desk
by Fintech News Desk0
Paymentus, the best in class digital bill pay and money movement provider, announced that it has been selected by Citizens Financial Group to provide electronic bill payment and money services for its digital-first retail banking customers nationwide. Citizens will deploy Paymentus Bill Center and Paymentus Loan Payments, both powered by......
Achieving a Frictionless Customer Experience in Fintech
Economy Guest Posts Insights

Achieving a Frictionless Customer Experience in Fintech

Lelen Udayan
by Lelen Udayan0
Modern customers expect fintechs to focus as much on the experience they provide as the products and services being offered By definition, a truly frictionless customer experience (CX) is unobtainable even though it is the end state every fintech company strives for. Along the way, the focus falls on providing......
Shufti Pro Launches Risk Assessment & eIDV Solutions to Enable More Reliable Customer Verification
Finance Fintech News

Shufti Pro Launches Risk Assessment & eIDV Solutions to Enable More Reliable Customer Verification

Fintech News Desk
by Fintech News Desk0
Pioneer of first-ever on-premises IDV solutions, Shufti Pro, has announced the launch of its risk assessment and eIDV services to help global businesses fight identity fraud and financial crimes, and meet the ever-evolving KYC/AML regulatory landscape. “We are dedicated to providing solutions that address the changing needs of our global clientele and the wider general market......
Quala Selects PhaseZero to Modernize its Digital Customer Experience
Commerce E-commerce News

Quala Selects PhaseZero to Modernize its Digital Customer Experience

Fintech News Desk
by Fintech News Desk0
Using CxCommerce, Quala, the Tank Pros, will deliver a superior, best-in-class digital e-Commerce experience to its customers PhaseZero, a B2B and B2C digital commerce software provider for manufacturers and distributors, is proud to announce that Quala, the nationwide leader in tank trailer service and cleaning, has selected CxCommerce™ to power......
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