Search Results for: customer experience.

U.S. Century Bank Partners with Pidgin to Bring Real-Time Payments to Growing Customer Base
Digital Payments News

U.S. Century Bank Partners with Pidgin to Bring Real-Time Payments to Growing Customer Base

Business Wire
Pidgin, a secure real-time payments platform built for the future of payments, announced that U.S. Century Bank has chosen to partner with Pidgin to bring real-time payments to its growing customer base. “U.S. Century Bank is getting ahead of the curve and making real-time payments possible for the customers they serve. We look......
BRAC Bank Selects Newgen to Deploy DMS for Faster and Better Customer Service
Banking News

BRAC Bank Selects Newgen to Deploy DMS for Faster and Better Customer Service

PR Newswire
Enables over 2,000 co-workers across 187 branches and 8 sub-branches to transform day-to-day operations Newgen Software, a global provider of low code digital transformation platform, announced that BRAC Bank, one of the largest financial institutions, based in Dhaka, Bangladesh, has successfully implemented Newgen’s DMS. DMS is a part of Newgen’s contextual content services (ECM)......
It’s All About The Customer Journey- Know How To Make Them Better.
Business Featured Fintech Primers

It’s All About The Customer Journey- Know How To Make Them Better.

Pooja Choudhary
The customer journey is crucial The customer journey includes every point at which a customer interacts with a business, including their initial online search, their first visit to the company website, their browsing of products, services, or content, along with their experience for choosing products and adding them to a......
Aevi Selects OvationCXM to Transform Digital Payment Customer Experience
Digital Payments News

Aevi Selects OvationCXM to Transform Digital Payment Customer Experience

GlobeNewswire
Bolstering its presence in North America, Aevi’s partnership with OvationCXM will expand omnichannel digital in-person payments functionality and CX OvationCXM, a global leader in customer experience management (CXM), announces that Aevi is expanding into North America and has selected OvationCXM as its CXM provider to elevate the digital payments customer experience.......
Wawanesa Insurance Selects One Inc’s PremiumPay for a Robust Digital Infrastructure and a Seamless Customer Payments Experience
Digital Payments News

Wawanesa Insurance Selects One Inc’s PremiumPay for a Robust Digital Infrastructure and a Seamless Customer Payments Experience

Business Wire
US-based insurer eyes efficiency accelerated by Guidewire One Inc, the leading digital payments network for the insurance industry, announced that Wawanesa Insurance (Wawanesa) has selected One Inc’s inbound payments platform and best-in-class solution PremiumPay to deliver a fast and easy payment experience for its customers. Integrated with One Inc, Guidewire InsuranceSuite on Guidewire......
Importance Of Customer Experience Management In Fintech Industry
Featured Fintech Fintech Primers

Importance Of Customer Experience Management In Fintech Industry

Pooja Choudhary
Customer Experience In Fintech: What Does It Entail? Customer evaluates a fintech proposal based on the benefits they perceive. The consumer experience is impacted by many perks. In this article, we intend to examine the few variables that influence the fintech consumer experience in the context of speed, assurance, ease......
Vmade Launched Cooperation With Skyee to Build a New Global Payment Experience For Customers
Digital Payments News

Vmade Launched Cooperation With Skyee to Build a New Global Payment Experience For Customers

PR Newswire
WeTrade Group Inc., a global diversified “software as a service” (“SaaS”) technology service provider committed to providing technical support and digital transformation tools for enterprises across multiple industries, announced that its strategic partner Vmade Tech PTE. LTD (“Vmade”) has launched cooperation with Skyee, a cross-border ecological payment service provider, to......
Qualtrics Launches Retail Banking Accelerator to Help Banks Get Customer Insights Faster
Banking News

Qualtrics Launches Retail Banking Accelerator to Help Banks Get Customer Insights Faster

Business Wire
New solution enables retail banks and credit unions to lower implementation costs of Qualtrics CX projects Qualtrics, the leader and creator of the experience management category, announced the availability of the Retail Banking Accelerator to make it easy for financial services organizations to adopt the Qualtrics Foundational Customer Experience (CX) solution.......
B2B Fintech News Technology

Coda Payments Opts For Know Your Customer To Provide Seamless Corporate Onboarding Throughout APAC

Fintech Staff Writer
In order to streamline and expedite its corporate onboarding procedures throughout the Asia-Pacific region, Coda Payments (“Coda”), the premier supplier of cross-border payments and distribution solutions to digital content publishers, today announced a partnership with Know Your Customer, a renowned RegTech company. Coda is improving its due diligence procedures on......
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