Search Results for: customer service

Glia Partners with Duck Creek Technologies to Provide Enhanced Digital Customer Service Capabilities to P&C Insurers
InsurTech News

Glia Partners with Duck Creek Technologies to Provide Enhanced Digital Customer Service Capabilities to P&C Insurers

Fintech News Desk
by Fintech News Desk0
Partnership enables agents and insureds to have more seamless, efficient experiences Glia, a leading provider of Digital Customer Service, announced today that it has partnered with Duck Creek Technologies, a leading provider of SaaS insurance core systems, to offer Duck Creek’s customers Glia’s Digital Customer Service platform. This enables insurers to......
How to Build Modern Customer Service That Matches the Growing Expectations of Banking Customers? 
Banking Fintech Guest Posts

How to Build Modern Customer Service That Matches the Growing Expectations of Banking Customers? 

Aakash Shah
by Aakash Shah0
Satisfying Banking Customers’ Expectations for Modern Customer Service While it is true that customers have ever-growing expectations about the way they like to bank, we should note that the basics of what’s important to customers have not changed in decades. Customers will never ask for a service to be more......
Business Fintech News

INKAS Payments Wins Stevie Award For Sales & Customer Service

Fintech News Desk
by Fintech News Desk0
INKAS Payments was presented with a bronze Stevie Award in the Customer Service Success – Business Service Industries category in the 15th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development,......
M&T Bank Receives Regional and National Recognition for Exceptional Customer Service to Businesses
Banking Fintech Investment Services News

M&T Bank Receives Regional and National Recognition for Exceptional Customer Service to Businesses

Fintech News Desk
by Fintech News Desk0
M&T Bank has again been recognized as one of the country’s top banks for businesses for delivering exceptional customer service by Greenwich Associates, the nation’s top source for data and analytics about the financial services industry. M&T earned 22 regional and national Greenwich Excellence awards and three Greenwich Best Brand......
VPay Recognized for Customer Service Excellence by Stevie Awards for Fourth Consecutive Year
Business Fintech Investment Services News

VPay Recognized for Customer Service Excellence by Stevie Awards for Fourth Consecutive Year

Fintech News Desk
by Fintech News Desk0
VPay, a leading turnkey payment platform, today announced that it was awarded a Bronze Stevie® Award for the Customer Service Department of the Year, Financial Services category at the 15th annual Stevie Awards for Sales & Customer Service. This honor represents the fourth consecutive year the competition has named VPay......
VizyPay Wins Silver Stevie Award for Sales & Customer Service in 2021 Stevie Awards
Business Fintech News

VizyPay Wins Silver Stevie Award for Sales & Customer Service in 2021 Stevie Awards

Fintech News Desk
by Fintech News Desk0
VizyPay, a leader in credit card processing for small to mid-sized businesses, today announces it has been honored with a Silver Stevie® Award for its proprietary Customer Relationship Management (CRM) tool for the Innovation in Sales category in the 15th annual Stevie Awards for Sales & Customer Service. The company......
ENACOMM and BLM Technologies Partner to Meet Financial Services Companies’ Needs for Modern, Remote Customer Service
Business Fintech News

ENACOMM and BLM Technologies Partner to Meet Financial Services Companies’ Needs for Modern, Remote Customer Service

Fintech News Desk
by Fintech News Desk0
BLM Technologies will offer its financial institution customers ENACOMM’s AI-powered conversational banking, intelligent IVR and omnichannel Fraud Control Module Financial institutions’ need for modern technology that creates a convenient, secure customer experience went through the roof in 2020 due to the pandemic, which is forcing banks and credit unions to......
Santander Consumer Bank Launches New Virtual Agent Powered by Boost.ai to Deliver AI-Assisted Customer Service to Danish Market
Artificial Intelligence Banking Fintech News

Santander Consumer Bank Launches New Virtual Agent Powered by Boost.ai to Deliver AI-Assisted Customer Service to Danish Market

Fintech News Desk
by Fintech News Desk0
Denmark Banking Industry Set to be Disrupted by Europe’s Leading Provider of Conversational AI Boost.ai, a global leader in artificial intelligence for Fortune 1000 companies, announced today that Santander Consumer Bank has selected boost.ai’s conversational AI platform to enhance customer experience and support capacity for its Danish customers. Already a key......
Adyen and Microsoft Launch Network Token Optimization
Business Fintech News

Adyen to Partner With Hungry Jack’s to Improve Its Customer Service With Payment-Led Updates

Fintech News Desk
by Fintech News Desk0
Adyen (AMS: ADYEN), the global payments platform of choice for many of the world’s leading companies, today announced it has partnered with Hungry Jack’s, the Australia-based quick-service restaurant, to improve its point-of-sale (POS) terminal fleet and help unify its in-store and ecommerce channels – driving cost savings, while improving revenues and......
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