Search Results for: customer service

PCI Pal Announces Partnership with Calabrio and Joins the Calabrio Marketplace
Fintech News

Introducing PCI Pal’s Summer School Program: Offering Customer Service Professionals a Helpful Boost With Data Security and Compliance Knowledge

Fintech News Desk
PCI Pal, the global provider of secure payment solutions, has launched an online Summer School series giving contact center professionals, as well as those who are interested in securing payments, the opportunity to find out more and test their knowledge around the PCI DSS and data security. Read More: GlobalFintechSeries......
Fintech Mobile Banking News

New LMN Customer Portal Technology Changes the Way Landscapers Run Their Business, Improves Customer Service

Fintech News Desk
Quality customer service can make or break some businesses. B2B Landscape business management company LMN launches a new customer portal to help business owners improve their customer relationships and increase efficiency and cash flow. The Customer Portal enables users to accept credit card payments, allow online invoice payments, share job......
TEMPOE Is Taking Their 'Best in Class' Customer Service to New Heights by Offering BPO Services
Business Fintech News

TEMPOE Is Taking Their ‘Best in Class’ Customer Service to New Heights by Offering BPO Services

Fintech News Desk
After a three-year business transformation, TEMPOE, LLC, a leading national retail FinTech firm, is taking its “Best in Class” first call resolution customer service model to new heights by offering BPO services outside of TEMPOE and SmartPay. Read More: MYPINPAD Launches Global ‘I Love SPoC’ Campaign with Exclusive London Event......
Black Knight Strengthens Ties with Quicken Loans to Offer Advanced Customer Service Solutions
Banking Fintech Fintech Startups News

Black Knight Strengthens Ties with Quicken Loans to Offer Advanced Customer Service Solutions

Abhishek Upadhyay
A major provider of integrated software, data and analytics solutions, Black Knight, Inc., extended partnership with Detroit-based Quicken Loans. This collaboration comes in the wake of Quicken Loans extending its contract for Black Knight’s MSP servicing system which plans to add numerous Black Knight solutions to its suite of products......
J.D. Power Recognizes Global Payments for Offering Excellent Customer Service
Fintech Startups Mobile Banking News

J.D. Power Recognizes Global Payments for Offering Excellent Customer Service

Abhishek Upadhyay
Payment technology and software solutions provider, Global Payments Inc., recently announced that its Integrated business has been lauded by J.D. Power for offering an “Outstanding Customer Service Experience” for phone support. This is the first instance when J.D. Power has honored a payment technology provider company. Read More: New Experian Boost......
Solutions by Text Launches First Live RCS Financial Services Customer
Finance News

Solutions by Text Launches First Live RCS Financial Services Customer

PR Newswire
SBT is pioneering trusted, compliant, and interactive communication experiences that modernize how financial institutions reach and serve their customers. Solutions by Text (SBT), a leader in compliance-first conversational commerce, announced it has successfully launched its first customer live with Rich Communication Services (RCS) messaging, establishing the company as the first......
Creatio Launches Financial Services 'Twin' Release to Help Banks and Credit Unions Elevate Customer Engagement with AI
Artificial Intelligence Finance Fintech News

Creatio Launches Financial Services ‘Twin’ Release to Help Banks and Credit Unions Elevate Customer Engagement with AI

EIN Presswire
The release introduces a set of enhanced, ready-to-use banking workflows, new AI agents designed to boost performance, and advanced no-code configuration tools Creatio, a global vendor of an AI-native platform to automate CRM and workflows with no-code, today announced the launch of its Financial Services “Twin” Release, a product update that......
OneBill and Cisco Accelerates Customer Onboarding, Billing, and Revenue Management for Cisco BroadWorks Service Providers
Banking Fintech News

OneBill and Cisco Accelerates Customer Onboarding, Billing, and Revenue Management for Cisco BroadWorks Service Providers

PR Newswire
OneBill Software Inc., a leading cloud-based billing and monetization platform, announced its integration with Cisco BroadWorks, aimed at enabling faster service activation, accurate billing, and scalable operations through a fully automated flow between OneBill and Cisco BroadWorks. The integration allows Cisco BroadWorks service providers to synchronize subscriber data, addresses, user......
ebankIT Launches New Report: 'Building Customer Loyalty Through Embedded Financial Services'
Finance Fintech News

ebankIT Launches New Report: ‘Building Customer Loyalty Through Embedded Financial Services’

EIN Presswire
ebankIT’s report offers actionable insights into how financial institutions can strengthen long-term customer relationships by embracing embedded finance. ebankIT, a global digital banking platform provider, has launched its latest industry report, “Building Customer Loyalty Through Embedded Financial Services”, offering actionable insights into how financial institutions can strengthen long-term customer relationships......
Green Dot and Marqeta Join Forces to Enhance Cash Services for Businesses and Their Customers
Fintech News

Green Dot and Marqeta Join Forces to Enhance Cash Services for Businesses and Their Customers

Business Wire
New Collaboration Enables Convenient and Affordable Cash Deposits at Green Dot’s Network of 95,000+ Locations Nationwide Green Dot Corporation and Marqeta, announced a new relationship enabling Marqeta to provide customers with convenient and affordable cash services, an important function for the many businesses and consumers transacting with cash today. Green......
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