Search Results for: digital customer

Total-Expert’s-Customer-Intelligence-Adds-Automatic-Contact-Record-Enrichment-of-Intent-Signals-to-Help-Loan-Officers-Engage-Customers
Finance Fintech Lending News

Total Expert’s Customer Intelligence Adds Automatic Contact Record Enrichment of Intent Signals to Help Loan Officers Engage Customers

Business Wire
Enriched customer profiles with critical life event data enable loan officers to scale personalized interactions and marketing automation Total Expert, the FinServ leader in customer engagement software, has added automatic life milestone updates to contact records to enrich the interactions customer-facing teams have with their clients. The updated customer profile......
TerraPay forms council with leading Digital Wallets to accelerate Cross-Border Payments interoperability
Finance Fintech News

TerraPay forms council with leading Digital Wallets to accelerate Cross-Border Payments interoperability

PR Newswire
TerraPay, a global money movement company, announced a collaboration with 5 of the leading wallet operators to establish the “Wallet Interoperability Council”, aiming to leverage TerraPay’s technology to facilitate interconnection and interoperability in cross-border transactions. Together, these operators serve millions of wallet users, spanning regions such as Bangladesh, Colombia, Kenya, Senegal, Tanzania and Uganda. The founding members......
FIS-Leverages-Scale-and-NYCE-Debit-Network-to-Enable-Streamlined-Peer-to-Peer-Payment-Capabilities-within-Digital-Banking-Platforms
Finance Fintech News

FIS Leverages Scale and NYCE Debit Network to Enable Streamlined Peer-to-Peer Payment Capabilities within Digital Banking Platforms

Business Wire
FIS is teaming with Neural Payments to leverage its NYCE debit rails and scale to simplify the peer-to-peer (P2P) payment experience. FIS has enabled the Neural Payments solution to be embedded within an institution’s mobile banking app, eliminating the need to access a separate application to send or receive P2P......
Alkami Integrates Credential Stuffing Protection Into Its Digital Banking Platformt
Banking Finance Fintech News

Alkami Integrates Credential Stuffing Protection Into Its Digital Banking Platformt

PR Newswire
Product integration provides an enhanced digital banking user experience and improved security Alkami Technology, Inc., a leading cloud-based digital banking solutions provider for financial institutions in the U.S., announced the implementation of its credential stuffing protection into its digital banking platform challenge-response authentication process. This feature automatically checks for human......
Capitalize Raises $19 Million In Series B Funding To Accelerate Adoption of Digital Rollovers
Finance Fintech News

Capitalize Raises $19 Million In Series B Funding To Accelerate Adoption of Digital Rollovers

Business Wire
Capitalize Rollover Volume Has Grown Over 6x In Last 18 Months, Now Processing Several Billion Dollars In Retirement Account Transfers Annually Capitalize, the first platform to help consumers and financial institutions digitally find and transfer retirement assets, today announced the close of a $19 million Series B funding round, led......
Digital-Align-Inc.-Achieves-SOC-2-Type-2-Certification-for-Secure-Automation-Intelligence-in-Credit-Unions-and-Community-Banks
Banking News

Digital Align Inc. Achieves SOC 2 Type 2 Certification for Secure Automation Intelligence in Credit Unions and Community Banks

PR Newswire
Digital Align Inc., a leading automation intelligence platform for credit unions and community banks, is proud to announce that it has achieved SOC 2 Type 2 certification – the industry standard for organizations handling sensitive data. The certification was awarded after an independent audit by an external auditing firm. validating......
Banking Digital Payments Finance Fintech Guest Posts Lending

The future of SMB financing is fast, flexible, and digital

Marius Silvasan
By Marius Silvasan, CEO of eCapital In the often tenuous small and medium-sized business (SMB) world, access to timely and flexible financing can be the difference between survival and failure. In fact, nearly one-third of small business respondents to a Slack survey early this year said they’re worried their business......
InvoiceCloud Announces New Leadership, Customer Momentum, and More as Independent Company
Digital Payments News

InvoiceCloud Announces New Leadership, Customer Momentum, and More as Independent Company

Business Wire
InvoiceCloud, a leading solution for digital bill payment services, announced a new leadership team and a strong first half of 2024 with customer wins and engagement as the company enters its next stage of growth. Formerly part of the EngageSmart brand, a provider of vertically tailored customer engagement software and......
Artificial Intelligence Banking Featured Finance Fintech Robotic Process Automation Security

The Impact of Automation and Data Intelligence on Customer Experience in Financial Services

Prajakta Ayade
Automation and data intelligence are driving significant transformations across finance, particularly in customer experience. These technologies are reshaping how financial institutions interact with customers, offering personalized, efficient, and seamless services. Enhancing Efficiency and Accuracy One of the primary benefits of automation in financial services is the enhancement of efficiency and......
Limited Payment Options, Poor Translations and Bugs Force Consumers To Abandon Digital Transactions, Per Applause 2024 Digital Payments Survey
Digital Payments Fintech News

Limited Payment Options, Poor Translations and Bugs Force Consumers To Abandon Digital Transactions, Per Applause 2024 Digital Payments Survey

Business Wire
Expanding testing coverage across payment methods and borders drives customer retention in the trillion-dollar e-commerce industry. Applause, a world leader in testing and digital quality, today released the results of its first Digital Payments and Localization Survey, which revealed that most users will abandon apps that are poorly localized or......
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