Search Results for: traditional phone

Glia and Illuma Partnership Brings Seamless Voice Authentication to Customer Interactions
Finance News

Glia and Illuma Partnership Brings Seamless Voice Authentication to Customer Interactions

PR Newswire
Evans Bank and WyHy FCU among first to deploy Illuma Shieldâ„¢ on Glia Interaction Platform Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, and Illuma Labs announced a strategic partnership to streamline voice authentication for customer service interactions. By integrating......
Glia Releases Major Upgrade to Call Center Platform
Artificial Intelligence News

Glia Releases Major Upgrade to Call Center Platform

Fintech News Desk
First-ever call center solution built for financial services enhanced with AI-driven automation and fintech integrations for accelerating digital transformations Glia, the leading provider of Digital Customer Service (DCS), announced a major new release of Glia Call Center, part of its complete interaction solution that unifies traditional phone and digital engagements within a......
BT Selects Dubber for Unified Recording and Conversational Intelligence
Fintech News

BT Selects Dubber for Unified Recording and Conversational Intelligence

Fintech News Desk
Dubber standardised as a core capability for recording and conversational intelligence in BT’s Meetings suite of managed services Dubber Corporation Limited has finalised a partnership agreement with BT that will see Dubber embedded as the default recording and conversational intelligence solution in the BT Meetings suite of managed services, spanning solutions......
Fides Announces Partnership with Instimatch Global, Extends Corporate Treasury Ecosystem
Banking Business Fintech Investment Services News

Fides Announces Partnership with Instimatch Global, Extends Corporate Treasury Ecosystem

Fintech News Desk
Multibank connectivity provider will offer portal-based access to leading money markets digital platform. Fides Treasury Services Ltd., the global leader in multibank connectivity and communications, today announced a new partnership with money markets digital platform Instimatch Global. The partnership will enable Fides to offer access to money market liquidity on......
Qi Card's Personal Banking App Brings Convenience and Security to Personal Financial Management
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Qi Card’s Dynamic Facebook Page Allows Users to Check Balances, Chat with Customer Service in Real Time

Fintech News Desk
Leading fintech provider moves Iraqi citizens away from cash toward more secure and flexible digital economy The millions of Qi Card customers throughout Iraq rely on multiple customer service channels including Facebook to seek help, check balances and ask questions. The company’s Facebook page (https://www.facebook.com/qicard/) is the latest example of Qi Card’s......
Hi Marley Announces Partnership with American Family Insurance to Proactively, Directly and Easily Communicate with their Policy Holders
Business Fintech InsurTech News

Hi Marley Announces Partnership with American Family Insurance to Proactively, Directly and Easily Communicate with their Policy Holders

Fintech News Desk
Hi Marley’s AI-powered SMS messaging helps AmFam expedite claim resolution and improve its customers’ experiences American Family Insurance and Hi Marley are partnering to use intelligent text messaging to manage and resolve auto insurance claims. Using Hi Marley, insurance customers can efficiently arrange nearly all aspects of the claims process......
PayPal PYUSD To Bring Speed and Reduced Costs to Cross-Border Payments with Xoom
Digital Payments Finance Fintech News

PayPal PYUSD To Bring Speed and Reduced Costs to Cross-Border Payments with Xoom

PR Newswire
PYUSD Stablecoin Will Help Build Foundational Pathways to Upgrade Global Payment Rails Today PayPal announced it will be enabling disbursement partners to use PayPal USD (PYUSD) to settle cross-border money transfers made with Xoom. Cebuana Lhuillier and Yellow Card will be the first Xoom disbursement partners to use PYUSD to settle cross-border......
Travelex Launches Complete ATM Technology Refresh With NCR Atleos
Fintech News Technology

Travelex Launches Complete ATM Technology Refresh With NCR Atleos

Business Wire
Leading FX firm partners with NCR Atleos to replace over 600 ATMs’ hardware and software across eight countries Travelex, a market leading foreign exchange brand, has launched a major refresh of its international ATM estate, replacing the hardware and software of its entire portfolio of 600 ATMs across eight countries.......
IPC and LeapXpert Partner for Federated Messaging Governance and Compliance
Compliance management Fintech News

IPC and LeapXpert Partner for Federated Messaging Governance and Compliance

PR Newswire
IPC, the leading provider of secure, compliant communications and multi-cloud connectivity solutions for financial markets, has partnered with LeapXpert, the responsible business communication pioneer, to provide enhanced messaging communications capture, governance and compliance capabilities to regulated financial businesses. In an increasingly digital workplace with growing use of messaging channels alongside......
Artificial Intelligence Banking Digital Payments Featured Finance Fintech Risk Management Security

Leveraging AI and Data Analytics for Better Risk Assessment

Fintech Staff Writer
The rapid evolution of financial technology has brought forward innovative ways to borrow and lend, transforming how consumers approach personal finance. One standout development in this space is the rise of Buy Now, Pay Later (BNPL) services, a flexible and accessible lending model that has disrupted traditional banking and credit......
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