Tag : Customer Experience

1/3 of Consumers Earning a Quarter of a Million Dollars are Living Paycheck to Paycheck
Business Featured Fintech

3 Things to Keep in Mind to Make Contactless Payments Work Better for your Business

Paroma Sen
by Paroma Sen0
The need to adapt to better contactless and touch-free payments is accelerating; how can companies ensure they get their processes right? While the ongoing Covid-19 pandemic has accelerated the need for customer facing services and businesses to adapt to convenient and seamless contactless payments, another reason for a growth in......
The Power of Digital Commerce Technologies and Fintech Collaboration Are Driving the American Economic Recovery
Fintech News

The Power of Digital Commerce Technologies and Fintech Collaboration Are Driving the American Economic Recovery

Fintech News Desk
by Fintech News Desk0
FreedomPay live poll suggests 82% of respondents feel optimistic about the future and believe America will be economically stronger in 2021 despite COVID-19. Leaders from eight trailblazing companies in digital commerce, including Delaware North, Forter, FreedomPay, Grab, HMSHost, Mashgin, Mastercard and Ready, agreed that removing friction and driving customer experience......
New Report from iProov: U.S. Banks Prioritize Security at the Expense of the Customer Experience
Fintech News

New Report from iProov: U.S. Banks Prioritize Security at the Expense of the Customer Experience

Fintech News Desk
by Fintech News Desk0
U.S. banks are making the online onboarding process unnecessarily complicated and missing some key opportunities to improve security and the customer experience, according to a new report from iProov, the leading provider of Genuine Presence Assurance technology. Read More: Square announces Terminal API at Unboxed 2020 Conference The report, Online Security for......
Artificial Intelligence Banking Business Featured

Are Financial Institutions Doing Enough to Boost Their Customer Experience?

Paroma Sen
by Paroma Sen0
The world over, most financial institutions and similar providers are still recovering (or trying to) from disruptions being caused in the market by the ongoing Covid-19 pandemic. But will the long-term impact of the challenges being caused by the pandemic lead to a complete overhaul in how financial institutions function?......
AvidXchange Adds Four Industry Executives to Leadership to Fuel Continued Growth
Business Fintech News

AvidXchange Adds Four Industry Executives to Leadership to Fuel Continued Growth

Fintech News Desk
by Fintech News Desk0
AvidXchange, the leading provider of accounts payable (AP) and payment automation solutions for the middle market, continues its growth with the addition of four new leaders across its product, treasury and operations teams. John Feldman joins as Senior Vice President of Operations, Marie LaQuerre as Vice President of Treasury Operations, Mari-Anne Eisert as Vice President of Product Management......
Leading European Bank Uses NICE Authentication to Improve Security and Customer Experience
Fintech News

Leading European Bank Uses NICE Authentication to Improve Security and Customer Experience

Fintech News Desk
by Fintech News Desk0
NICE Real-Time Authentication verifies customer identity in seconds and significantly boosts operations security for a leading bank in Europe NICE (Nasdaq: NICE) today announced that Alfa-Bank Russia has deployed its Real-Time Authentication (RTA) solution, enabling seamless, instantaneous verification for its customers. A leading universal private bank in Russia, Alfa-Bank now authenticates clients calling......
KUBRA Expands Its Payment Offering by Adding Google Pay
Fintech Mobile Banking News

KUBRA Expands Its Payment Offering by Adding Google Pay

Fintech News Desk
by Fintech News Desk0
Google Pay is another innovative payment option available through KUBRA digital payment channels. KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, continues to grow its expansive network of payment channels with Google Pay. Read More: Aumni Extends Series A......
DeepTarget Utilizes Machine Learning Algorithms to Improve Customer Experience
Banking Fintech News

DeepTarget Utilizes Machine Learning Algorithms to Improve Customer Experience

Fintech News Desk
by Fintech News Desk0
DeepTarget Inc., a solution provider that utilizes data mining and machine learning to deliver targeted communications across digital channels for banks and credit unions, announced its use of leading-edge machine learning techniques partnered with historical, proprietary data to help community financial institutions complete more transactions, open more accounts and enhance......
Highland Bank Implements Nutanix Technology to Adapt to the COVID-19 Pandemic
Business Fintech News

Nutanix Helps Fairway Independent Mortgage Secure World-Class Customer Experience

Fintech News Desk
by Fintech News Desk0
Company Selects Nutanix Private Cloud to Simplify and Automate IT Operations Nutanix (NASDAQ: NTNX), a leader in hybrid and multicloud computing, announced today that Fairway Independent Mortgage Corporation, the largest privately held mortgage company in the U.S., is implementing Nutanix to improve its virtual desktop infrastructure as well as simplify and automate......
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BNY Mellon Treasury Services’ Digital Strategy Addresses the Evolving Needs of Clients and Offers a Road-Map for Their Future Success

Fintech News Desk
by Fintech News Desk0
BNY Mellon’s Paul Camp Cites Innovation, Digitization and Automation as the Key Elements of Delivering a Better Customer Experience BNY Mellon‘s digital strategy continues to reshape the Treasury Services industry through the development of its growing suite of solutions and services, to support its clients’ evolving needs. Innovation is taking......
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