Tag : Conversational AI

Finastra and Clinc Announce Collaboration to Boost Digital Engagement and Reduce Service Agent Workload
Artificial Intelligence Banking News

Finastra and Clinc Announce Collaboration to Boost Digital Engagement and Reduce Service Agent Workload

Fintech News Desk
by Fintech News Desk0
Clinc’s groundbreaking Virtual Banking Assistant app will be available as an integration within Finastra’s Fusion Digital Banking platform Finastra announced that Clinc, the leading conversational AI specialist serving global financial institutions, will deliver its Virtual Banking Assistant technology fully integrated within Finastra’s Fusion Digital Banking platform. The application enables Finastra’s bank......
Maintaining Banking Members from Afar with Effective Mobile Banking
Banking Guest Posts

Maintaining Banking Members from Afar with Effective Mobile Banking

Jonathan Bean
by Jonathan Bean0
Each year, incoming college freshmen move across the country (or across the state) to their new homes for the next four years. Their to-do lists will definitely cover the essentials, like furnishing their dorm rooms, enrolling in classes and buying textbooks, but may overlook their banking options. Without a branch......
LinkLive and Kasisto Partner to Deliver Market Defining AI-Assisted Customer Experiences
Artificial Intelligence Banking Finance News

LinkLive and Kasisto Partner to Deliver Market Defining AI-Assisted Customer Experiences

Fintech News Desk
by Fintech News Desk0
 Two customer engagement platforms combine their AI capabilities to deliver differentiated customer and agent experiences for banks and credit unions This week at the 2022 NCR Innovation Conference, LinkLive, a customer engagement platform (CEP) provider for security-focused and regulated U.S. industries, and Kasisto, creator of KAI, a digital experience platform for the......
The Banking Technology That’s Cutting Down Wait Times for Customers
Banking Guest Posts Insights

The Banking Technology That’s Cutting Down Wait Times for Customers

Rohit Bhosale
by Rohit Bhosale0
Over the past few years, we’ve seen tremendous innovation of banking technology across the banking sector. With headlines of bricks and mortar branches diminishing, the emergence of new challenger banks has piled the pressure on financial firms to elevate their digital customer experience (CX). The industry has responded by investing......
Market Launch of Revolutionary FinTech Product From Allied Digital
Banking News

Market Launch of Revolutionary FinTech Product From Allied Digital

Fintech News Desk
by Fintech News Desk0
Govt. of India recently announced the rapid digitalization of the banking sector as part of the Digital India initiative that will stimulate financial inclusion. RBI further appended and promotes its policy of Secure and Informed Digital Banking. Allied Digital Services Ltd, a publicly-traded global IT solutions, services and Master Systems integration......
Zammo Applies Voice AI to Bridge Vision and Other Accessibility Barriers for People Applying for Jobs Online
Artificial Intelligence News

Zammo Applies Voice AI to Bridge Vision and Other Accessibility Barriers for People Applying for Jobs Online

Fintech News Desk
by Fintech News Desk0
San Francisco-based Zammo.AI is utilizing its expertise as subject matter experts in voice artificial intelligence (voice AI) to improve the features and functionality of online job boards. Their technology enhancements are making it easier for people with blindness, low vision, and other accessibility needs to apply for jobs. Zammo is......
Gupshup Acquires Active.Ai, the Leading Conversational AI Platform for Banks and Fintech Companies
Banking News

Gupshup Acquires Active.Ai, the Leading Conversational AI Platform for Banks and Fintech Companies

Fintech News Desk
by Fintech News Desk0
Acquisition Brings Advanced, AI powered Omnichannel Conversational Engagement Solutions to BFSI Organizations Gupshup, a global leader in conversational engagement, announced the acquisition of Active.Ai, the leading Conversational AI platform used by banks and Fintech firms. The acquisition strengthens Gupshup’s customer experience (CX) solutions for BFSI customers. Headquartered in Singapore, Active.Ai......
Canada Drives Secures $40Million CAD in Funding Round from Goeasy
Cloud Digital Payments News

PCI Pal Appoints Tim Watts as VP of Sales to Drive Expansion in Canada

Fintech News Desk
by Fintech News Desk0
PCI Pal, the global provider of cloud-based secure payment solutions, has announced the appointment of Tim Watts as Vice President (VP) Sales for Canada, where he will be responsible for leading the sales growth strategy across Canada. Based at PCI Pal’s Canadian head office in Toronto, Tim joins with a......
On a Mission to Build the Next Generation of HR and Recruiting Software Through Conversational AI, Paradox Raises $200M Series C
Artificial Intelligence News

On a Mission to Build the Next Generation of HR and Recruiting Software Through Conversational AI, Paradox Raises $200M Series C

Fintech News Desk
by Fintech News Desk0
Paradox, the conversational recruiting platform built to give every recruiter, hiring manager, and talent professional an assistant to get work done, announced a $200M Series C investment. The round was led by Stripes, Sapphire, and Thoma Bravo, and included participation from Workday Ventures, Indeed, Willoughby Capital, Twilio Ventures, Blue Cloud Ventures, Geodesic, Principia......
Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues
Artificial Intelligence Banking Guest Posts

Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues

Andrei Papancea
by Andrei Papancea0
With the Digital Banking market expected to grow at a compound annual growth rate of 11.2% between now and 2026, banks need to pay close attention to how remote banking is impacting on the overall customer experience. I think Voice AI technology is in place to help banks prioritize addressing......
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