Tag : Customer Experience

Wolters Kluwer Shares Expertise on Digitized Lending to Bolster Equipment Lease and Financing Processes
Lending News

Wolters Kluwer Shares Expertise on Digitized Lending to Bolster Equipment Lease and Financing Processes

Business Wire
 Digital transformation of paper processes critical for optimizing the customer experience In a space that has experienced a considerable level of digital transformation in recent years, equipment lease and financing firms continue to persist in an over-reliance on paper processes for a number of customer-related transactions. Given increasing customer demand......
Marqeta Survey Finds Consumers Interested in Embedded Finance Offerings
Finance News

Marqeta Survey Finds Consumers Interested in Embedded Finance Offerings

Business Wire
Against this backdrop, consumers surveyed reported growing demand for Accelerated Wage Access: One out of five US consumers said they would give up a full week of paid time off (PTO) if they could get daily access to their wages While financial analysts have downgraded the likelihood of a recession......
Financial Insecurity Begins to Affect Credit Card Customers in Canada, JD Power Finds
Finance Fintech News

Financial Insecurity Begins to Affect Credit Card Customers in Canada, J.D. Power Finds

Business Wire
One-Third of Credit Card Customers Carry Revolving Debt With Canada credit cardholders’ average balance now totaling $2,121 and a majority (52%) of them classified as financially unhealthy, financial stress has become a critical component of the credit card customer experience. According to the J.D. Power 2023 Canada Credit Card Satisfaction......
Big Name VCs Back Startup to Solve a Multi-Billion Dollar Banking Problem
Fintech Startups News

Big Name VCs Back Startup to Solve a Multi-Billion Dollar Banking Problem

PR Newswire
Illuminate Financial, Madrone Partners, Exor Ventures and others invest in N5  Fintech startup, N5 has secured the backing of a number of high profile investors, on the strength of its potential to save financial institutions billions of dollars a year. U.S. financial institutions lose an estimated $272B each year through inefficiency and missed opportunities......
Startek India Garners Multiple Accolades for Leadership and Inclusion
Banking News

Startek India Garners Multiple Accolades for Leadership and Inclusion

Business Wire
Startek, a global customer experience (CX) solutions provider, proudly unveils a series of accolades that underscore the organization’s resolute commitment to cultivating a diverse, inclusive and empowering corporate ecosystem. Latest Fintech Interview : Global Fintech Interview with Ivan Matviak, Executive Vice President at Clearwater Analytics As a global business with......
Integrity Solutions Identifies Top Banking Issues Based on New Customer Expectations
Banking News

Integrity Solutions Identifies Top Banking Issues Based on New Customer Expectations

GlobeNewswire
Drawing on an aggregate of its work with clients across the banking spectrum, Integrity Solutions has identified the top issues banks are facing, as well as key strategies financial institutions need to put in place to remain competitive and build trust in this ever-changing financial landscape. “Incidents involving banks like......
Sunlight Financial and Bodhi Partner to Expedite Post-Sale Documentation, Save Residential Solar Installers Time
Finance News

Sunlight Financial and Bodhi Partner to Expedite Post-Sale Documentation, Save Residential Solar Installers Time

Business Wire
First-of-its-kind integration streamlines back-end operations by enabling automated submission of post-sale documents from installers’ CRMs to Sunlight’s portal, Orange Sunlight Financial Holdings , a premier, technology-enabled point-of-sale finance company and Bodhi, a leading solar customer experience platform, announced a new partnership through which solar installers are empowered to automatically submit......
REX Shares Partners with Tuttle Capital Management to Launch T-REX Single-Stock ETFs
Cloud InsurTech News

Majesco Strengthens Partnership with Microsoft for Scalable SaaS Insurance Platform

Business Wire
Majesco, a global leader in cloud insurance software solutions, and Microsoft have announced a strategic alliance aimed at driving long-term digital transformation for insurers. By leveraging Microsoft Cloud and Analytics capabilities, the partnership empowers customers with a scalable and secure intelligent cloud environment. With a shared vision of empowering individuals......
Alinma Pay and HMS: Revolutionizing the Digital Payment Landscape in Saudi Arabia
Digital Payments News

Alinma Pay and HMS: Revolutionizing the Digital Payment Landscape in Saudi Arabia

PR Newswire
In December 2019, Alinma Pay, a leading digital payment app from Saudi Arabia, embarked on a groundbreaking collaboration with Huawei Mobile Services (HMS) to bring secure and convenient digital transactions to Huawei users in Saudi Arabia. This partnership marked a significant milestone for Alinma Pay, as it became one of the earliest Saudi......
TeleVet Announces $43 Million Series B on the Heels of Record Growth, Rebrands as Otto
Finance News

TeleVet Announces $43 Million Series B on the Heels of Record Growth, Rebrands as Otto

Business Wire
Otto grows customer base to over 8,000 veterinary professionals, inks major investments from Boehringer Ingelheim and Hill’s Pet Nutrition Otto, the leading customer engagement platform for veterinary clinics, announced a $43 million Series B round of equity financing. Existing investors Mercury Fund and Boehringer Ingelheim were joined by new investor......
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