Tag : Customer Experience

Amplitude Customers Saw 217 Percent Return on Investment According to Independent Research Study
Analytics Investment Services News

Amplitude Customers Saw 217 Percent Return on Investment According to Independent Research Study

Business Wire
by Business Wire0
Amplitude, Inc., a leading digital analytics platform, announced the results of the Total Economic Impact of Amplitude study conducted by Forrester Consulting. The study found that a composite organization comprised of interviewees with experience using Amplitude saw a 217% return on investment (ROI) over a three-year period. Those customers also recouped......
Deloitte Launches AI Incubator to Harness the Power of India’s Tech Innovation and Talent Capabilities
Artificial Intelligence Business News Technology

Deloitte Launches AI Incubator to Harness the Power of India’s Tech Innovation and Talent Capabilities

Fintech News Desk
by Fintech News Desk0
Deloitte announced the launch of its Global Generative AI Market Incubator that will promote innovation in generative AI and serve businesses in India and across the globe. With the generative AI boom leading to its soaring global demand, it is a significant step towards nurturing tech innovation and talent in......
FNBO Launches Instant Card Issuance to Digital Wallets
Digital Wallet News

FNBO Launches Instant Card Issuance to Digital Wallets

Business Wire
by Business Wire0
New Offering Delivers Instant Account Credentials Straight to Customers’ Digital Wallets FNBO has announced the launch of its instant digital issuance capabilities in partnership with Visa, a world leader in digital payments. The technology solution enhances the customer experience by providing instant account credential delivery to a user’s mobile wallet in......
Citi Simplifies Retail Banking to Help Customers Achieve Their Financial Potential
Banking News

Citi Simplifies Retail Banking to Help Customers Achieve Their Financial Potential

Business Wire
by Business Wire0
Citi’s U.S. Retail Bank introduces simplified banking, a more straightforward way of banking. By retiring account packages and introducing Relationship Tiers, Citi is streamlining its benefits and services and enhancing the customer experience. New customers can benefit from these changes immediately and Citi will begin converting existing customers to simplified......
SBI Life Insurance Launches 24x7 Contact Centre to Offer Before and After Sales Services to Consumers
InsurTech News

SBI Life Insurance Launches 24×7 Contact Centre to Offer Before and After Sales Services to Consumers

PR Newswire
by PR Newswire0
SBI Life Insurance, one of the most trusted private life insurance companies in the country, launched its dedicated 24X7 inbound contact centre to address before and after purchase queries related to comprehensive insurance solutions provided by the company. The toll-free number is 18002679090. SBI Life, thus, becomes the first private life......
PULSE Study Finds Debit Issuers Focused on Digital Payments, Mobile Self-Service, Fraud Mitigation
Digital Wallet News

PULSE Study Finds Debit Issuers Focused on Digital Payments, Mobile Self-Service, Fraud Mitigation

Business Wire
by Business Wire0
Greater Consumer Awareness and Merchant Acceptance Sparked a Rise of Over 87% Year-over-Year in Point-of-Sale Mobile Wallet Purchases The 2023 PULSE Debit Issuer Study, commissioned by Discover Financial Services’ PULSE debit network and conducted by West Monroe, finds consumer demand for digital experiences, mobile self-service capabilities and fraud management is commanding......
Informed.IQ unveils CollectIQ: Digital Dealer Tool Using AI to Electronically Collect and Verify Car Buyer Data
Finance News

Informed.IQ unveils CollectIQ: Digital Dealer Tool Using AI to Electronically Collect and Verify Car Buyer Data

PR Newswire
by PR Newswire0
First-Of-Its-Kind Analytic Tool Enables Lenders to Digitally Obtain Consumer Documents to Verify Financing Requirements Informed.IQ, a leading provider of AI software that verifies and streamlines loan processing, announced CollectIQ, a first-of-its-kind AI-powered tool enabling auto lenders to digitally obtain consumer documents to verify financing requirements. Through accurate income calculations and......
CellPoint Digital to Orchestrate Payments for GOL
Banking Mobile Banking News

IncredibleBank Launches Spanish Website and Mobile Banking Application

GlobeNewswire
by GlobeNewswire0
IncredibleBank is thrilled to announce the launch of a Spanish version of its website and mobile banking application, marking a significant milestone in its commitment to inclusivity and outreach. This exciting development allows them to connect with Spanish-speaking users around the United States, providing them with a seamless and tailored......
HawkSoft and Lightspeed Voice Introduce Two-Way API Integration
InsurTech News

HawkSoft and Lightspeed Voice Introduce Two-Way API Integration

PR Newswire
by PR Newswire0
The VOIP platform is the first two-way API Partner in its vertical HawkSoft and Lightspeed Voice are announcing a new stage in their long history of collaboration – the introduction of two-way API integration between the agency management system and popular VOIP platform. Lightspeed Voice is the first VOIP platform......
Restaurant Industry Still Grappling with Labor Shortages, Customers are Noticing
Business Guest Posts Technology

Restaurant Industry Still Grappling with Labor Shortages, Customers are Noticing

Olivier Thierry
by Olivier Thierry0
The restaurant and hospitality industry added 33,100 jobs in May, according to the National Restaurant Association. While this is a welcomed improvement compared to previous months this year, it’s still roughly 450,000 jobs short of the more than 12.3 million job positions in February 2020. The truth is the restaurant......
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