Tag : Customer Experience

SBI Life Insurance Launches 24x7 Contact Centre to Offer Before and After Sales Services to Consumers
InsurTech News

SBI Life Insurance Launches 24×7 Contact Centre to Offer Before and After Sales Services to Consumers

PR Newswire
by PR Newswire0
SBI Life Insurance, one of the most trusted private life insurance companies in the country, launched its dedicated 24X7 inbound contact centre to address before and after purchase queries related to comprehensive insurance solutions provided by the company. The toll-free number is 18002679090. SBI Life, thus, becomes the first private life......
PULSE Study Finds Debit Issuers Focused on Digital Payments, Mobile Self-Service, Fraud Mitigation
Digital Wallet News

PULSE Study Finds Debit Issuers Focused on Digital Payments, Mobile Self-Service, Fraud Mitigation

Business Wire
by Business Wire0
Greater Consumer Awareness and Merchant Acceptance Sparked a Rise of Over 87% Year-over-Year in Point-of-Sale Mobile Wallet Purchases The 2023 PULSE Debit Issuer Study, commissioned by Discover Financial Services’ PULSE debit network and conducted by West Monroe, finds consumer demand for digital experiences, mobile self-service capabilities and fraud management is commanding......
Informed.IQ unveils CollectIQ: Digital Dealer Tool Using AI to Electronically Collect and Verify Car Buyer Data
Finance News

Informed.IQ unveils CollectIQ: Digital Dealer Tool Using AI to Electronically Collect and Verify Car Buyer Data

PR Newswire
by PR Newswire0
First-Of-Its-Kind Analytic Tool Enables Lenders to Digitally Obtain Consumer Documents to Verify Financing Requirements Informed.IQ, a leading provider of AI software that verifies and streamlines loan processing, announced CollectIQ, a first-of-its-kind AI-powered tool enabling auto lenders to digitally obtain consumer documents to verify financing requirements. Through accurate income calculations and......
CellPoint Digital to Orchestrate Payments for GOL
Banking Mobile Banking News

IncredibleBank Launches Spanish Website and Mobile Banking Application

GlobeNewswire
by GlobeNewswire0
IncredibleBank is thrilled to announce the launch of a Spanish version of its website and mobile banking application, marking a significant milestone in its commitment to inclusivity and outreach. This exciting development allows them to connect with Spanish-speaking users around the United States, providing them with a seamless and tailored......
HawkSoft and Lightspeed Voice Introduce Two-Way API Integration
InsurTech News

HawkSoft and Lightspeed Voice Introduce Two-Way API Integration

PR Newswire
by PR Newswire0
The VOIP platform is the first two-way API Partner in its vertical HawkSoft and Lightspeed Voice are announcing a new stage in their long history of collaboration – the introduction of two-way API integration between the agency management system and popular VOIP platform. Lightspeed Voice is the first VOIP platform......
Restaurant Industry Still Grappling with Labor Shortages, Customers are Noticing
Business Guest Posts Technology

Restaurant Industry Still Grappling with Labor Shortages, Customers are Noticing

Olivier Thierry
by Olivier Thierry0
The restaurant and hospitality industry added 33,100 jobs in May, according to the National Restaurant Association. While this is a welcomed improvement compared to previous months this year, it’s still roughly 450,000 jobs short of the more than 12.3 million job positions in February 2020. The truth is the restaurant......
Automotive Financing Provider GoFi Selects Provenir’s Data and Decisioning Platform
Finance News

Automotive Financing Provider GoFi Selects Provenir’s Data and Decisioning Platform

Business Wire
by Business Wire0
GoFi will benefit from Provenir’s powerful platform to support immediate responsiveness and the best customer experience Provenir, a global leader in risk decisioning software, announced that GoFi, LLC, a leading U.S. consumer automotive financing provider, has selected and implemented Provenir’s Data and Decisioning Platform to assess applicant credit risk quickly for......
Weave, Sunbit Partner to Bring BNPL Options to Small Healthcare Practices
Digital Payments News

Weave Expands Payment Product Suite with Mobile Tap to Pay

Business Wire
by Business Wire0
New Weave feature makes collecting payments from a mobile device easier than ever Weave, a leading all-in-one customer experience platform for small and medium-sized businesses, announced an expansion of their payments platform with the addition of Mobile Tap to Pay. This new feature allows patients and clients to make contactless......
SequenceShift Achieves Amazon Connect Ready Designation
Digital Payments Finance News

SequenceShift Achieves Amazon Connect Ready Designation

PR Newswire
by PR Newswire0
SequenceShift, a leading provider of Payment Card Industry (PCI) Compliance for Contact Centers, announced that it has achieved the Amazon Connect Ready designation from Amazon Web Services (AWS). This specialization verifies that SequenceShift’s Amazon Connect software solution adheres to architectural and operational best practices, is being actively utilized by customers......
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