Tag : customer interaction

Glia Launches First Responsible AI Platform Purpose Built for Financial Institutions
Fintech News

Glia Launches First Responsible AI Platform Purpose Built for Financial Institutions

PR Newswire
by PR Newswire0
Glia Cortex delivers personalized self-service experiences at scale, improves agent productivity and provides new insights for managers Glia, the leader in customer interaction technology, launched Glia Cortex, the first responsible AI platform built specifically for the financial services industry. With Glia Cortex, financial institutions can leverage AI that is safe,......
FlexPay Announces the Launch of Engaged Recovery
Digital Payments News

FlexPay Announces the Launch of Engaged Recovery, Further Extending Its Leadership Position

Fintech News Desk
by Fintech News Desk0
FlexPay, the global FinTech leader in recovering failed credit card payments, announced the launch of Engaged Recovery, a powerful new solution enabling subscription businesses to intelligently and empathetically collaborate with their customers to resolve failed payments that require customer interaction, without harming retention. FlexPay is the first and only integrated......
Observe.AI Raises $125 Million Series C to Usher in AI-Empowered Era for Contact Centers
Artificial Intelligence Banking News

Observe.AI Raises $125 Million Series C to Usher in AI-Empowered Era for Contact Centers

Fintech News Desk
by Fintech News Desk0
Largest-ever Series C funding for Contact Center AI helps Observe.AI cement its leadership position and propel continued industry-leading growth Observe.AI, an Intelligent Workforce Platform that transforms contact centers through AI, announced it has raised $125M in Series C funding led by SoftBank Vision Fund 2 with participation from Zoom Video Communications,......
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