Tag : Customer loyalty

Zafin Launches Next-Gen Tiering Capability as Financial Institutions Intensify Competition for Customer Loyalty and Deposit Retention
Finance Fintech News

Zafin Launches Next-Gen Tiering Capability as Financial Institutions Intensify Competition for Customer Loyalty and Deposit Retention

Business Wire
In a recent Celent report, over 60% of banks in North America and Europe have identified customer retention and engagement as top strategic priorities, signaling a growing need for solutions like Zafin’s Tiering Capability to deepen customer relationships and drive long-term profitability Responding to the increasing demand for hyper-personalization in......
Artificial Intelligence B2B Digital Payments Finance Fintech Guest Posts Risk Management Security

4 Trends Influencing Digital B2B Payments

Brandon Spear
By: Brandon Spear, CEO, TreviPay In B2B e-commerce, complexity doesn’t have to be a hurdle—it can be an opportunity. With this channel projected to surge to $3 trillion by 2027, forward-looking merchants will be set to reap substantial rewards in the form of loyal customers. But what does it take......
UK businesses must prioritise payment technology to build customer loyalty and stay competitive New research from Lloyds Bank and FreedomPay
Finance Fintech News

UK businesses must prioritise payment technology to build customer loyalty and stay competitive: New research from Lloyds Bank and FreedomPay

GlobeNewswire
London, United Kingdom, April 23, 2024 (GLOBE NEWSWIRE) — Less than a third (27%) of businesses are confident they offer seamless payments experiences. Almost two-thirds of businesses (59%) across Retail, Food & Beverages and Hospitality believe a good checkout experience offers the same competitive advantage as having the best products.......
BNY Mellon and Datos Insights Release Global Survey on the Growth and Future of Real-time Payments
Digital Payments News

BNY Mellon and Datos Insights Release Global Survey on the Growth and Future of Real-time Payments

PR Newswire
Findings show businesses slow to invest in real-time payments risk losing out on market share BNY Mellon, in collaboration with Datos Insights, released a report examining the ongoing growth of real-time payments as a result of increasing demand from consumers for faster payment options. The reports finds that a focus......
nShift: Poor Delivery and Returns Options Mean 82% Of Customers Abandon Shopping Carts
E-commerce News

nShift: Poor Delivery and Returns Options Mean 82% Of Customers Abandon Shopping Carts

PR Newswire
New nShift offering for small and mid-size businesses helps turn deliveries into growth and compete with the biggest firms Some 70% of consumers prefer to shop with independent retailers rather than big online marketplaces. But despite this preference, they will not compromise on the speed or quality of the delivery......
The Rise of the Resilience of the Post-Pandemic Restaurant Industry
B2B Digital Payments Guest Posts

The Rise of the Resilience of the Post-Pandemic Restaurant Industry

Brian Duncan
On January 30, 2023, the White House announced that it would end the federal public health emergency related to the COVID-19 pandemic on May 11, 2023. The gradual return to a quasi-normal state has been long in coming, and the after-effects of this worldwide crisis are still taking their toll.......
Branch Banking Survey Shows Managers Waste Almost 25% of Their Time on Scheduling
Banking News

Branch Banking Survey Shows Managers Waste Almost 25% of Their Time on Scheduling

Business Wire
Zebra Technologies’ fourth annual International Branch Banking Employee Survey reveals opportunities to digitize and automate operations to improve customer and employee loyalty Zebra Technologies Corporation, an innovator at the front line of business with solutions and partners that deliver a performance edge, announced the results of its fourth annual International Branch......
Insurance Has a Huge Employee Turnover Problem. ChatGPT Can Help Change That
Guest Posts InsurTech

Insurance Has a Huge Employee Turnover Problem. ChatGPT Can Help Change That

Neil Alliston
ChatGPT is the “technology of the moment” – slated to bring the AI revolution to education, medicine, sales, journalism, and many more areas. And the new advanced technology has a role to play in the insurance business, too, as part of industry efforts to automate the claims process, saving companies......
Aevi Selects OvationCXM to Transform Digital Payment Customer Experience
Digital Payments News

Aevi Selects OvationCXM to Transform Digital Payment Customer Experience

GlobeNewswire
Bolstering its presence in North America, Aevi’s partnership with OvationCXM will expand omnichannel digital in-person payments functionality and CX OvationCXM, a global leader in customer experience management (CXM), announces that Aevi is expanding into North America and has selected OvationCXM as its CXM provider to elevate the digital payments customer experience.......
Meten Holding Group Ltd. Announces Introducing ChatGPT to its Under-Construction Web3 Education Platform
Blockchain News

Meten Holding Group Ltd. Announces Introducing ChatGPT to its Under-Construction Web3 Education Platform

Fintech News Desk
Meten Holding Group Ltd., a leading technology-driven blockchain technology company, announced that the Company intends to introduce ChatGPT to its under-construction Web 3 education platform . We believe that ChatGPT has the potential to become a new engine for innovation and development in the education industry. 1) ChatGPT can take......
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