Tag : customer service

Williston Financial Group Acquires West Coast Local Retail Title Operations from Doma
Finance InsurTech News

Williston Financial Group Acquires West Coast Local Retail Title Operations from Doma

Business Wire
Transaction helps drive Doma’s new singular strategy and refined focus on its core technology and underwriting business, and supports WFG’s growth initiative by significantly expanding the company’s operational presence in the vital Northern and Central California regions Doma Holdings, Inc., a leading force for disruptive change in the real estate......
CSI Opens Outsourced Call Center for End Users, Expanding Customer Service Capabilities for Banks
Fintech News

CSI Opens Outsourced Call Center for End Users, Expanding Customer Service Capabilities for Banks

Business Wire
CSI Call Center delivers streamlined customer service to save banks time and resources while assisting account holders’ complex and immediate inquiries CSI, a leading provider of end-to-end fintech and regtech solutions, announced the launch of its new Call Center, an outsourced customer service capability available to NuPoint core banking customers.......
Expedia Group and Mastercard Turn Everyday Spending Into Extraordinary Experiences
Finance News

Expedia Group and Mastercard Turn Everyday Spending Into Extraordinary Experiences

Business Wire
Mastercard cardholders will be able to book travel using credit card loyalty points with Travel with Rewards powered by Expedia Expedia Group and Mastercard expand their partnership for a new joint adventure: Travel with Rewards, a modern loyalty points redemption solution that enables consumers to redeem credit card loyalty points......
15 Ways How AI Is Reshaping The Banking And Financial Sector
Analytics Artificial Intelligence Banking Featured Finance

15 Ways How AI Is Reshaping The Banking And Financial Sector

Pooja Choudhary
In the near future, AI will exert the power of data analytics within the financial domain which will make transactions safer by reducing fraud and increasing compliance. In contrast to traditional approaches that take so long, AI algorithms can complete anti-money trafficking jobs quickly. According to a study by Accenture,......
First Federal Bank of Kansas City and Kansas City Current Partner to Launch Hometown Heroes Platform
Banking Mortgage News

First Federal Bank Announces Agreement to Acquire Mortgage Division From BNC National Bank

PR Newswire
First Federal Bank and BNC National Bank announce that they have signed a definitive agreement for First Federal to acquire certain assets and liabilities of BNC National Bank’s mortgage division. The purchase is expected to close in the second quarter of 2023; terms of the transaction were not disclosed. First......
Synchrony Study Reveals Future Shoppers Seek Connected, Curated and Convenient Shopping Experiences
Finance News

Synchrony Study Reveals Future Shoppers Seek Connected, Curated and Convenient Shopping Experiences

PR Newswire
Retailers Must Find Appropriate Balance of Online and In-Store Experience and Integrated Technologies to Attract Loyal Customers Synchrony, a premier consumer financial services company, announced that its new Future of Shopping study reveals that consumers seek highly personalized experiences that simplify choice and flexibility, where more than 80 percent of shoppers......
Inszone Insurance Services Completes Acquisition of Larry Fu Insurance Agency
InsurTech News

Inszone Insurance Services Completes Acquisition of Larry Fu Insurance Agency

Business Wire
Inszone Insurance Services: a rapidly growing, national provider of benefits, personal and commercial lines insurance, announced the acquisition of Larry Fu Insurance Agency, Inc. The addition of Larry Fu Insurance Agency to the Inszone Insurance team is a strategic move that brings together two trusted insurance providers with a shared......
Finastra and Clinc Announce Collaboration to Boost Digital Engagement and Reduce Service Agent Workload
B2B Finance News Technology

Vergent LMS and DecisionLogic Provide Lenders Enhanced Verification Services

Fintech Staff Writer
With its partner, DecisionLogic, a preeminent provider of consumer and small business bank account and identity verification services for lenders and other financial institutions, Vergent LMS, a leading fintech lending platform, will now offer advanced verification services and streamlined lending processes. Under this partnership, lenders will have the capacity to......
Guild Mortgage Acquires Cherry Creek Mortgage
Mortgage News

Guild Mortgage Acquires Cherry Creek Mortgage

PR Newswire
Colorado-Based Lender with Customer-Centric Approach Brings 68 Branches in 45 States to Guild’s Expanding Retail Network Guild Mortgage, a growth-oriented mortgage lending company originating and servicing residential loans since 1960, has acquired Cherry Creek Mortgage, LLC, a privately held Colorado-based lender with physical branches across the country whose business and customer-centric......
What Fintech is Doing to Transform Financial Services
Finance Fintech Guest Posts

What Fintech is Doing to Transform Financial Services

Harpreet Singh
Fintech is having a major impact on the financial services industry, transforming the way consumers access financial products and services. It is doing this through improved customer experiences, streamlined processes, and increased access to financing opportunities. Application of fin-tech in financial services domain is to remove traditional and legacy systems and......
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