Tag : Customer Support

Wolters Kluwer AI-powered advanced virtual agent ushers in the next generation of customer support
Artificial Intelligence Finance Fintech News

Wolters Kluwer AI-powered advanced virtual agent ushers in the next generation of customer support

Business Wire
by Business Wire0
Advancements leverage Generative AI (GenAI) technologies to enhance efficiency, deliver critical insights, and drive unparalleled value for customers. Wolters Kluwer Tax & Accounting (TAA), a global leader in professional information, software solutions, and services, today announced the release of new GenAI capabilities within its proprietary advanced virtual agent chatbot serving......
Artificial Intelligence Banking Digital Payments Featured Finance Fintech

Leading Banks That Sport the Best Digital Banking Apps

Prajakta Ayade
by Prajakta Ayade0
Digital banking has undergone a dramatic transformation in recent years. Gone are the days of long queues and limited branch hours. The rise of digital banking apps has ushered in a new era of convenience, accessibility, and control for account holders. These sophisticated mobile applications empower users to manage their......
Charles-Schwab-Named-Best-Investing-Platform-Overall-by-U.S.-News
Fintech Investments News

Charles Schwab Named Best Investing Platform Overall by U.S. News

Business Wire
by Business Wire0
Schwab was also awarded Best Investing Platform for Stock Trading, Best Investing Platform for Options Trading, and Best Investing Platform for Forex Trading. Charles Schwab has been recognized as the Best Investing Platform Overall by U.S. News & World Report in their 2024 U.S. News Money Awards – the second......
Dynasty Financial Partners and YCharts Extend Partnership to Empower Financial Advisors
Investment Services News

Dynasty Financial Partners and YCharts Extend Partnership to Empower Financial Advisors

Business Wire
by Business Wire0
Dynasty Financial Partners and YCharts announce a multi-year extension of their partnership to provide Dynasty’s Network Advisory Firms with YCharts’ web-based investment research and client communications platform. “Their exceptional customer support is second to none and has proven to immensely boost productivity for our network of advisors.” Through its continued......
BloomSmith Revolutionises Real Estate Funding Operations with Really Simple Systems CRM
Cloud Fintech News

BloomSmith Revolutionises Real Estate Funding Operations with Really Simple Systems CRM

PR Newswire
by PR Newswire0
Leading VAT bridging loan provider streamlines processes, enhances customer support, and achieves business objectives with advanced CRM solution Leading cloud CRM software vendor, Really Simple Systems announces the successful implementation of its CRM with BloomSmith, a VAT bridging loan provider. Since the implementation, BloomSmith has experienced a remarkable transformation in its operations, streamlining......
norvatix Now Extends 24 Hour Customer Support for Ultimate Convenience
News Trading

norvatix Now Extends 24 Hour Customer Support for Ultimate Convenience

PR Newswire
by PR Newswire0
In recent times, the popularity of trading has undergone a remarkable surge, captivating a diverse array of individuals. As the number of traders continues to soar, the requirement for adequate support resources has also become increasingly apparent. To excel and navigate the intricacies of the financial markets, traders now demand......
The Rise of Partnerships Between Fintechs, Banks and Credit Unions
Banking Fintech Guest Posts

The Rise of Partnerships Between Fintechs, Banks and Credit Unions

JB Orecchia
by JB Orecchia0
In recent years, the traditional banking sector has faced significant competition from digital alternatives such as banking as a service (BaaS) and embedded finance. According to a survey conducted by Economist Impact, over half of C-suite banking executives are aware and wary of this increased competition. However, in a new......
In 2023, Step Into the Future of Customer Engagement
Banking Big Data Guest Posts

In 2023, Step Into the Future of Customer Engagement

Sanat Rao
by Sanat Rao0
Many customers will stick to the changes in banking behavior induced by the pandemic, while some may revert to earlier preferences, such as in-person banking. But what is certain is that banks will need to deepen customer engagement to deliver greater value to customers, and also to ward off next-gen......
OLB Group Formulates eCommerce Fintech Services Plans for 2022
Cryptocurrency E-commerce Fintech News

OLB Group Formulates eCommerce Fintech Services and Cryptocurrency Plans for 2022

Fintech News Desk
by Fintech News Desk0
The OLB Group, a diversified Fintech eCommerce merchant services provider and cryptocurrency mining enterprise, issued the following open letter to shareholders from Ronny Yakov, Chairman and CEO. Ronny wrote: “Dear Fellow Shareholders: We are pleased to provide you with an update on the substantial progress our business has made in......
Dripcoin Improvises Platform and Adopts Enhanced Security Protocols
Currency Exchange News Security

Dripcoin Improvises Platform and Adopts Enhanced Security Protocols

Fintech News Desk
by Fintech News Desk0
The market for buying and selling of derivatives has taken an uphill journey for quite some time, witnessing significant advancements in terms of customer support, product portfolio, and much more. With the increasing exposure to new digital tokens and other assets, the risk of potential security vulnerabilities and cyberattacks also......
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