Category : Guest Posts

Banking Featured Guest Posts Insights

Why Has Open Banking Failed to Live up to Its Promise?

Elliott Limb
by Elliott Limb0
When open banking hit the market in 2018, a financial revolution was expected. The move to simply and securely promote information sharing between customers, banks, and third parties promised vast opportunities to grow profits, build innovative new solutions and create deeper customer connections. But this promise has failed to become......
Analytics Guest Posts Insights

7 Ways Inclusive Website Design Benefits Customer Experience

Martin McKay
by Martin McKay0
In such a diverse world, it’s essential for businesses to ensure their website is inclusive of all users. Making your website accessible is not only important from a human perspective but also helps you reach new audiences. There are millions of users with disabilities that rely on websites to complete......
Banking Blockchain Guest Posts Insights

The Case for the Adoption of Blockchain by Legacy Banks

Sushil Prabhu
by Sushil Prabhu0
As with many other industries, COVID-19 has exposed the need for a digital transformation in the legacy banking industry. Customers are demanding convenience and streamlined customer service that are not encumbered by the government-regulated constraints of legacy banks.  Several fintech categories such as Peer-to-Peer (P2P) transaction platforms and neobanks have......
Blockchain Featured Guest Posts

Blockchain and AI, A Perfect Match

Jonas Lundqvist
by Jonas Lundqvist0
The first blockchain appeared in 2008 as a new type of distributed database or ledger technology, which stores and manages files of information into groups of data called blocks, linked together to form a chain. As well as the data itself, each block contains an immutable record of exactly when......
Commerce Economy Featured Guest Posts Insights

Promoting Inclusive Financial Services to Build a Fully Connected, Digital World

Li Xianhui
by Li Xianhui0
Huawei aims to use connectivity technology to make inclusive financial services affordable and sustainable. Read this article to know how it makes this possible in the pandemic era.  As digital technologies, the Internet, and mobile communications become more integrated with the financial services industry, financial transaction modes and service models......
Artificial Intelligence Guest Posts Insights

Trading Robots – How Effective Are They?

Dany Mawas
by Dany Mawas0
Traders looking to utilize trading robots in their trades must ensure they do their homework and only choose those with a validated track record. Emotional attachment, more commonly referred to as emotional trading, is one of the most detrimental contributors to an online trader’s profitability and overall market success. Emotions......
Artificial Intelligence Guest Posts InsurTech

How Can AI Enhance the Insurance Customer Journey?

Janthana Kaenprakhamroy
by Janthana Kaenprakhamroy0
The insurance industry is not typically known for its appetite for innovation, especially in customer journey management. Strict regulation, traditional business models, and the use of legacy IT systems have long provided barriers to progress. Despite the explosion of technological advancement in society, many in the insurance industry have stubbornly......
Artificial Intelligence Banking Guest Posts

Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues

Andrei Papancea
by Andrei Papancea0
With the Digital Banking market expected to grow at a compound annual growth rate of 11.2% between now and 2026, banks need to pay close attention to how remote banking is impacting on the overall customer experience. I think Voice AI technology is in place to help banks prioritize addressing......
B2C Commerce Guest Posts Insights

Financial Institutions Deploying E-Commerce Rewards to Drive Acquisition, Retention and Revenue

Jordan Glazier
by Jordan Glazier0
Due to the fragmentation driven by the rapid proliferation of neobanks and upstart investment alternatives, established financial institutions, and newcomers alike, are under increasing pressure to introduce value-adding features to acquire new customers and retain existing customers. Some of the biggest moves to add value involve the introduction of loyalty......
Analytics Finance Fintech Guest Posts InsurTech

Digital is Changing the Game in the Mortgage Industry

Jay Nair
by Jay Nair0
The mortgage industry relies on digitalization to bring home a number of powerful benefits ranging from better decisions and immersive customer journeys to efficiencies and cost savings. The pandemic has greatly accelerated this game plan. With Central banks, the world over, lowering interests to stimulate slumping economies, mortgage volumes hit......
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