Search Results for: Customer service

Fintech Startup, Flaist, Launches New Technology that Gives Banking and Financial Institutions AI Customer Service Agents
Artificial Intelligence Banking Fintech Fintech Startups News

Fintech Startup, Flaist, Launches New Technology that Gives Banking and Financial Institutions AI Customer Service Agents

Fintech News Desk
by Fintech News Desk0
Fintech startup, Flaist, announces the launch of a new conversational AI tool – called EVA – that helps credit unions, community, and regional banks with personalized customer service. The fintech startup, Flaist, has announced the launch of a new conversational AI tool – called EVA – that helps credit unions,......
CSI Partners With Autobooks To Enrich Relationship Between Small Businesses and Financial Institutions
Artificial Intelligence Banking Business Fintech News

CSI Partners with Revation Systems for LinkLive Banking Digital Customer Service

Fintech News Desk
by Fintech News Desk0
-LinkLive Banking provides chat and video communication solutions to enhance the customer experience in digital banking channels- Computer Services(CSI), a provider of end-to-end fintech and regtech solutions, has partnered with Revation Systems to offer community banks LinkLive Banking, a secure digital communications platform. The cloud-hosted communications software offers a broad......
Fintech News

Glia and MeridianLink® Partner to Improve Loan Origination with Digital Customer Service

Fintech News Desk
by Fintech News Desk0
Communications and collaboration platform enables financial institutions to help customers on-demand in the digital channel, increasing efficiencies and enhancing borrower experience Glia, a leading provider of Digital Customer Service, today announced that it has joined forces with MeridianLink, a developer of multi-channel account opening and loan origination platforms, to bring Digital Customer......
Sterling National Bank Partners with IPsoft’s Amelia®--Most Human AI™--to Launch Cognitive Customer Service Agent “Skye”
Artificial Intelligence News

Sterling National Bank Partners with IPsoft’s Amelia®–Most Human AI™–to Launch Cognitive Customer Service Agent “Skye”

Fintech News Desk
by Fintech News Desk0
IPsoft, the global leader in enterprise Artificial Intelligence (AI), and Sterling National Bank, the wholly-owned operating bank subsidiary of Sterling Bancorp (NYSE: STL), announced its partnership to deploy Amelia, the industry-leading Digital Employee™. Amelia is set to accelerate Sterling´s digital transformation and provide enhanced customer service. With Amelia, Sterling National Bank......
Glia Fuses Digital Customer Service with Alkami Online Banking Platform
Fintech Mobile Banking News

Glia Fuses Digital Customer Service with Alkami Online Banking Platform

Fintech News Desk
by Fintech News Desk0
Alkami brings Glia’s digital-first customer support platform to clients within an integrated cloud-based product suite Glia Technologies, Inc. (Glia), a leading provider of Digital Customer Service, announced that Alkami Technology, Inc. (Alkami), a leading cloud-based digital banking solutions provider, has integrated Glia’s Digital Customer Service platform as part of Alkami’s suite......
PCI Pal Announces Partnership with Calabrio and Joins the Calabrio Marketplace
Fintech News

Introducing PCI Pal’s Summer School Program: Offering Customer Service Professionals a Helpful Boost With Data Security and Compliance Knowledge

Fintech News Desk
by Fintech News Desk0
PCI Pal, the global provider of secure payment solutions, has launched an online Summer School series giving contact center professionals, as well as those who are interested in securing payments, the opportunity to find out more and test their knowledge around the PCI DSS and data security. Read More: GlobalFintechSeries......
Fintech Mobile Banking News

New LMN Customer Portal Technology Changes the Way Landscapers Run Their Business, Improves Customer Service

Fintech News Desk
by Fintech News Desk0
Quality customer service can make or break some businesses. B2B Landscape business management company LMN launches a new customer portal to help business owners improve their customer relationships and increase efficiency and cash flow. The Customer Portal enables users to accept credit card payments, allow online invoice payments, share job......
TEMPOE Is Taking Their 'Best in Class' Customer Service to New Heights by Offering BPO Services
Business Fintech News

TEMPOE Is Taking Their ‘Best in Class’ Customer Service to New Heights by Offering BPO Services

Fintech News Desk
by Fintech News Desk0
After a three-year business transformation, TEMPOE, LLC, a leading national retail FinTech firm, is taking its “Best in Class” first call resolution customer service model to new heights by offering BPO services outside of TEMPOE and SmartPay. Read More: MYPINPAD Launches Global ‘I Love SPoC’ Campaign with Exclusive London Event......
Black Knight Strengthens Ties with Quicken Loans to Offer Advanced Customer Service Solutions
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Black Knight Strengthens Ties with Quicken Loans to Offer Advanced Customer Service Solutions

Abhishek Upadhyay
by Abhishek Upadhyay0
A major provider of integrated software, data and analytics solutions, Black Knight, Inc., extended partnership with Detroit-based Quicken Loans. This collaboration comes in the wake of Quicken Loans extending its contract for Black Knight’s MSP servicing system which plans to add numerous Black Knight solutions to its suite of products......
J.D. Power Recognizes Global Payments for Offering Excellent Customer Service
Fintech Startups Mobile Banking News

J.D. Power Recognizes Global Payments for Offering Excellent Customer Service

Abhishek Upadhyay
by Abhishek Upadhyay0
Payment technology and software solutions provider, Global Payments Inc., recently announced that its Integrated business has been lauded by J.D. Power for offering an “Outstanding Customer Service Experience” for phone support. This is the first instance when J.D. Power has honored a payment technology provider company. Read More: New Experian Boost......
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