Search Results for: "customer experience"

Lake Ridge Bank Modernizes Customer Engagement with the 8x8 XCaaS Cloud Contact Center and UC Platform
Banking Cloud News

Lake Ridge Bank Modernizes Customer Engagement with the 8×8 XCaaS Cloud Contact Center and UC Platform

Business Wire
by Business Wire0
Trusted Financial Services Firm Deploys 8×8 to Deliver Superior Customer Service Through Company-wide Efficiency and Enhanced Collaboration 8×8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced that Lake Ridge Bank has deployed the 8×8 XCaaS (eXperience Communications as a Service™) integrated cloud contact center and unified communications platform,......
Daily Fintech Series Roundup: Top Fintech News, Analytics and Insights 1st March 2023
Fintech News

Daily Fintech Series Roundup: Top Fintech News, Analytics and Insights

Fintech Staff Writer
by Fintech Staff Writer0
FTS Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in Fintech insights, Trending fintech news, Crypto, Fintech SaaS, Fintech Cloud, Analytics and AI ML. We will cover the role of FTS Daily Roundup and its application in various industries and......
Circle and Grab Pilot Web3 Experiences in Singapore
Blockchain News

Circle and Grab Pilot Web3 Experiences in Singapore

Business Wire
by Business Wire0
Circle Internet Financial (Circle) announced a partnership with Grab to pilot Web3 customer experiences in Singapore through the integration of Circle’s new Web 3 Services platform in the Grab app. “Circle is focused on partnering with global-scale consumer internet brands to bring everyday utility to users. Piloting our technology with......
Paymentus Patient Billing and Payments Solution Validated Through Oracle Health Developer Program
Digital Payments News

Paymentus Patient Billing and Payments Solution Validated Through Oracle Health Developer Program

Business Wire
by Business Wire0
Paymentus Solution Can Help Oracle Health Customers Simplify and Improve Billing and Payments Processes Paymentus Holdings Inc., a leading billing and payments solution provider and a member of Oracle PartnerNetwork (OPN), announced that it has validated the Paymentus Patient Billing and Payments stack through Oracle Health’s developer program and now connects......
Financial Insecurity Begins to Affect Credit Card Customers in Canada, JD Power Finds
Finance Fintech News

Financial Insecurity Begins to Affect Credit Card Customers in Canada, J.D. Power Finds

Business Wire
by Business Wire0
One-Third of Credit Card Customers Carry Revolving Debt With Canada credit cardholders’ average balance now totaling $2,121 and a majority (52%) of them classified as financially unhealthy, financial stress has become a critical component of the credit card customer experience. According to the J.D. Power 2023 Canada Credit Card Satisfaction......
FreedomPay Announces Strategic Partnership with PAX Technology, for Enhanced Global Commerce Solutions
Commerce Digital Payments News

FreedomPay Announces Strategic Partnership with PAX Technology, for Enhanced Global Commerce Solutions

Fintech News Desk
by Fintech News Desk0
The collaboration unleashes a Next Level customer experience enriched with loyalty and value-added services for millions of global customers FreedomPay, the preferred commerce technology platform for global industries including hospitality, lodging, retail and more, announces its collaboration with PAX Technology, Inc., one of the largest electronic payment solution providers in the......
Big Name VCs Back Startup to Solve a Multi-Billion Dollar Banking Problem
Fintech Startups News

Big Name VCs Back Startup to Solve a Multi-Billion Dollar Banking Problem

PR Newswire
by PR Newswire0
Illuminate Financial, Madrone Partners, Exor Ventures and others invest in N5  Fintech startup, N5 has secured the backing of a number of high profile investors, on the strength of its potential to save financial institutions billions of dollars a year. U.S. financial institutions lose an estimated $272B each year through inefficiency and missed opportunities......
BNY Mellon and Datos Insights Release Global Survey on the Growth and Future of Real-time Payments
Digital Payments News

BNY Mellon and Datos Insights Release Global Survey on the Growth and Future of Real-time Payments

PR Newswire
by PR Newswire0
Findings show businesses slow to invest in real-time payments risk losing out on market share BNY Mellon, in collaboration with Datos Insights, released a report examining the ongoing growth of real-time payments as a result of increasing demand from consumers for faster payment options. The reports finds that a focus......
Opus Accelerates FedNow Service Integration for Banks and Financial Institutions
Digital Payments News

Opus Accelerates FedNow Service Integration for Banks and Financial Institutions

PR Newswire
by PR Newswire0
Opus is primed to support banks in adopting the Federal Reserve’s FedNow Service, enabling real-time payments and customer-centric solutions. As the US financial industry embraces Federal Reserve’s FedNow Service, offering real-time payments, Opus Technologies, a leading payment technology company, stands ready to assist banks and FinTechs in navigating this pivotal......
Broadridge Announces International Launch of its Next-Gen Digital Investor Communications Platform
Fintech News

Broadridge Announces International Launch of its Next-Gen Digital Investor Communications Platform

PR Newswire
by PR Newswire0
Improving investors’ experiences with regulatory, transactional and governance communications for a digital world To better serve investors around the world with a new enriched investor communications and governance solution experience, global Fintech leader Broadridge Financial Solutions, announced the international launch of its next-gen digital communications platform, the Broadridge Communications Cloud. The end-to end......
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