Search Results for: Customer loyalty

Splitit Unveils FI-PayLater: Empowering Banks to Provide In-Checkout Installments for Existing Customers
Finance Fintech News

Splitit Unveils FI-PayLater: Empowering Banks to Provide In-Checkout Installments for Existing Customers

PR Newswire
by PR Newswire0
Splitit, the world’s largest card-linked installment platform, powering thousands of merchants and millions of shoppers, announces the launch of FI-PayLater. Splitit will unlock its extensive merchant network to banks and card issuers (FIs) that wish to offer installment plans to existing customers, directly at the merchant checkout. Splitit’s groundbreaking solution,......
New PayNearMe Study Reveals Growing Importance of Customer Experience in Loan Repayment
Digital Payments Fintech News

New PayNearMe Study Reveals Growing Importance of Customer Experience in Loan Repayment

PR Newswire
by PR Newswire0
As consumer demand for alternative payment options and personalized experiences increases, growing dissatisfaction with traditional loan repayment processes reaches a tipping point PayNearMe, the fintech company bringing progress to payments, released a study titled, Consumer Trends Driving the Future of Loan Payments, which reveals that challenges in the loan repayment......
Paycom-recognized-for-customer-service-excellence-by-Business-Intelligence-Group
Finance Fintech News

Paycom recognized for customer service excellence by Business Intelligence Group

Fintech News Desk
by Fintech News Desk0
This accolade comes soon after Paycom was named one of the Most Trustworthy Companies in America by Newsweek for the third consecutive year. Paycom Software, Inc., a provider of comprehensive, cloud-based human capital management software, was named a 2024 Excellence in Customer Service Award winner. Paycom is one of 18......
"nShift Partners With Loqate "
E-commerce News

nShift Partners With Loqate to Help Retailers Build Profitability and Loyalty

PR Newswire
by PR Newswire0
The partnership with Loqate enables retailers of all sizes to have a best-in-class system for capturing and accurately verifying customer data at the heart of their delivery offering. Furthermore, Loqate’s solutions can integrate with existing ecommerce platforms and payment systems ensuring a speedy and seamless integration. Getting deliveries to the......
Retail-Bank-Customer-Satisfaction-Holds-Steady-but-Trust-Declines,-J.D.-Power-Finds
Banking Fintech News

Retail Bank Customer Satisfaction Holds Steady but Trust Declines, J.D. Power Finds

Business Wire
by Business Wire0
This year, 13% of bank customers say they are likely to switch institutions in the next 12 months. U.S. retail bank customers are losing faith in their bank, and customer attrition is a concern. According to the J.D. Power 2024 U.S. Retail Banking Satisfaction StudySM, released today, consumer trust in......
`Gamification in Fintech: All About Customer Retention and Engagement
Featured Fintech

Gamification in Fintech: All About Customer Retention and Engagement

Prajakta Ayade
by Prajakta Ayade0
On how many days does finance truly excite the general population – those that don’t eat, breathe or dream of finance and fintech? Yes, on days when crypto breaks the market and it becomes a global phenomenon, but for many, that’s the only time! This can be changed though, just......
me&u Debuts ‘Engage’: A Game-Changer for Venue Marketing and Loyalty
Investment Services News

me&u Debuts ‘Engage’: A Game-Changer for Venue Marketing and Loyalty

Fintech News Desk
by Fintech News Desk0
Innovative platform promises to boost footfall and revenue, offering unparalleled customer insights Leading global hospitality and tap, order, pay technology firm, me&u, unveils an expansion to their hospitality ecosystem with ‘me&u engage’ – a tool set to transform venue marketing by providing deeper customer insights and unlocking new revenue streams.......
NatWest and IBM Collaborate on Generative AI Initiative to Enhance Customer Experience
Banking News

NatWest and IBM Collaborate on Generative AI Initiative to Enhance Customer Experience

PR Newswire
by PR Newswire0
IBM’s deep engineering and AI expertise to deliver extended customer-focused functionality via NatWest’s virtual assistant, Cora Collaboration is part of NatWest’s broader generative AI approach, which leverages IBM’s enterprise AI platform, watsonx NatWest and IBM announced enhancements to the bank’s virtual assistant, Cora, that will use generative AI to provide......
Loyalty Hurting UK Savers Who Feel Unable or Unwilling to Change Bank
Banking News

Loyalty Hurting UK Savers Who Feel Unable or Unwilling to Change Bank

Fintech News Desk
by Fintech News Desk0
A new independent survey of 2,000 UK adults has found: 34% of consumers have opened a savings account with a new bank or savings provider in the past two years. Of those who have not, most (62%) are aware they might be able to secure better rates with another provider,......
Financial Insecurity Begins to Affect Credit Card Customers in Canada, JD Power Finds
Finance Fintech News

Financial Insecurity Begins to Affect Credit Card Customers in Canada, J.D. Power Finds

Business Wire
by Business Wire0
One-Third of Credit Card Customers Carry Revolving Debt With Canada credit cardholders’ average balance now totaling $2,121 and a majority (52%) of them classified as financially unhealthy, financial stress has become a critical component of the credit card customer experience. According to the J.D. Power 2023 Canada Credit Card Satisfaction......
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