Search Results for: Customer service

B2B Banking Business Digital Payments Digital Wallet Featured Fintech Payment gateways Technology

Seamless Transactions: The Role of Payment Gateways in Enhancing Merchant Services

Prajakta Ayade
The role of payment gateways has become increasingly crucial in enhancing merchant services. These gateways act as intermediaries between merchants and financial institutions, ensuring secure and efficient transaction processing. As the landscape of digital payments continues to evolve, the capabilities of payment gateways are revolutionizing how merchants operate, providing seamless......
Financial Institutions Struggle to Meet Customer Expectations in Fighting Authorized Transfer Scams, LexisNexis Risk Solutions Study Finds
Fintech News

Financial Institutions Struggle to Meet Customer Expectations in Fighting Authorized Transfer Scams, LexisNexis Risk Solutions Study Finds

PR Newswire
Only 50% of organizations have confidence in their ability to stop scammers. Sixty-nine percent (69%) find it difficult to break a victim’s belief or trust in a scammer. Just four percent (4%) of FIs can alert customers to scams involving impersonation of financial services employees within 24 hours. LexisNexis Risk......
ESQ Data Solutions and CashPilot announce a Strategic Alignment to Enhance Workflow Automation and Data-driven Intelligence Solutions for the Financial Services Industry
Artificial Intelligence Finance Fintech News Robotic Process Automation

ESQ Data Solutions and CashPilot announce a Strategic Alignment to Enhance Workflow Automation and Data-driven Intelligence Solutions for the Financial Services Industry

PR Newswire
Financial Institutions, retailers, managed service providers and cash-in-transit companies are increasingly seeking comprehensive, hardware-agnostic, world-class solutions for self-service and cash ecosystem endpoint management (ATMs, TCRs, SmartSafes, etc.), monitoring, and predictive analytics. Responding to this market demand, ESQ Data Solutions and CashPilot have agreed to a strategic alignment of their software......
Artificial Intelligence Banking Finance Fintech Guest Posts Investments

Going Green: It’s Time to Fix Financial Services’ Carbon Footprint

Leslie Kanthan
By Dr. Leslie Kanthan, CEO and Co-founder, TurinTech Enterprise technology is a big contributor to carbon emissions in most major sectors, and financial services is no exception. For example, according to McKinsey’s 2022 report The green IT revolution: A blueprint for CIOs to combat climate change, financial services’ IT technology......
Blockchain Compliance management Featured Finance Fintech

Revolutionizing Regulatory Compliance in Fintech with Sandbox as a Service

Prajakta Ayade
In FinTech, regulatory compliance remains a critical yet challenging matter. Traditional financial institutions and new fintech startups alike are expected to navigate complex regulations to avoid penalties and ensure consumer trust. Amidst this regulatory environment, “Sandbox as a Service” (SaaS) has emerged as a transformative model, revolutionizing how fintech companies......
Paxos-Secures-Full-Approval-to-Offer-Digital-Payment-Token-Services-from-Monetary-Authority-of-Singapore;-DBS-to-be-Primary-Banking-Partner
Blockchain Digital Payments Finance Fintech News

Paxos Secures Full Approval to Offer Digital Payment Token Services from Monetary Authority of Singapore; DBS to be Primary Banking Partner

PR Newswire
Paxos to issue a stablecoin that is substantively compliant with MAS’ upcoming stablecoin framework DBS selected as primary banking partner for cash management and custody of stablecoin reserves Paxos, the leading regulated blockchain & tokenization infrastructure platform, received full approval from the Monetary Authority of Singapore (MAS) for its Singapore entity, Paxos Digital Singapore Pte. Ltd. to offer digital payment......
Versapay Announces Christy Johnson as Chief Product Officer and Barrett Smith as Chief Payments and Customer Operations Officer
Finance Fintech News

Versapay Announces Christy Johnson as Chief Product Officer and Barrett Smith as Chief Payments and Customer Operations Officer

PR Newswire
Versapay cements executive leadership for next phase of growth in Accounts Receivable automation and B2B payments, elevating customer experience Versapay, the leading Accounts Receivable (AR) Efficiency Suite, is excited to announce recent leadership changes within the company. These strategic moves include the promotion of Christy Johnson to Chief Product Officer (CPO) and Barrett Smith......
VeriPark and FICO Announce Strategic Partnership to Transform Financial Services
Artificial Intelligence Finance Fintech News

VeriPark and FICO Announce Strategic Partnership to Transform Financial Services

PR Newswire
VeriPark and FICO have launched a partnership to revolutionize the financial services sector through AI-driven decision making and digital transformation. The collaboration between VeriPark, a global provider of innovative digital solutions, and FICO, a renowned analytics software company, will enhance decision-making and promote financial inclusion across Turkey, the Middle East,......
Trust Stamp integrates its AI-powered software with Mastercard’s Sandbox as a Service
Artificial Intelligence Finance Fintech News

Trust Stamp integrates its AI-powered software with Mastercard’s Sandbox as a Service

GlobeNewswire
Trust Stamp has integrated its AI-powered products with Mastercard’s Sandbox as a Service which allows Mastercard member banks and financial institutions to browse, test and experience trusted and verified solutions and customer journeys within a core banking environment Trust Stamp announced that it has integrated its AI-powered software solutions with......
Artificial Intelligence Finance Fintech Guest Posts Risk Management Security

Boosting AI Trustworthiness in Financial Services

Jans Aasman
By Dr. Jans Aasman, CEO of Franz, Inc. As a cognitive scientist with decades of immersion in various AI technologies, including speech and natural language understanding, machine-based learning, and rule-based decision-making, I’ve seen the ebbs and flows of AI development. Amidst this journey, the advent of ChatGPT and other generative AI......
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